Okay, this place is just not for me. The idea is that these guys source unique, designer, high end, stand out dresses -- items that I guess appear to either be in the style of, or maybe worn by, celebrities. I can say they're stand out, for sure. My opinion would be that they're so stand out, that rather than looking expensive and high end, some of the cuts actually look a little (I hate to say this) tacky. Considering nothing in here appeared to cost less than £100, I felt as though the same -- or similar -- look could be achieved in a few shops that would be much cheaper. That said, this would only be for some of the selection. A lot of the dresses were very showy, very voluptuous, and perhaps just not to my taste. (I would feel a little on show in a all in one lace trouser suit.) There are plenty of well-matched accessories to go with the dresses, so you'll certainly pull off the whole look! And the staff were working away helping folks find the right thing, so customer service is no issue here. I could tell, from closer look, that the clothes were all really well made and of good quality too. If you give some of the dresses a feel, you can tell you'd be paying for something that would last, rather than buying something to look amazing that falls apart after a few wears. All in all, I'd say definitely give them a look -- especially if you know you want to pay for something a little different, a little unique, and a little dressy. It just happens to be not to my taste! read more

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My $200 dress never arrived and House of CB refuses to issue me a refund or send a replacement. Do not order from here!!!!

I hate this place, I walked in and a saleswoman walked up to me with a clipboard and asked me to try out a new dress that had just come out a couple days ago, reluctantly I put it on and she laughed and wouldn't stop, I couldn't figure out what was funny so I changed again into the clothes I had walked in with and went to return a dress that was too small for me. The woman who I went to was very understanding and because I really liked this dress, she went to get it in another size. I put it on and it was too big for me now. She told me the following; ''We like to check our customer's honesty and you've failed, and because of this we can't return your item of clothing.'' What a big fat liar! I checked the sizing tag and it was a size 8 or something like that, the size of the dress that I had originally bought was smaller! I tried to explain this to her but she argued with me back and eventually, I was kicked out by security trying to explain again and again to her how the return policy worked, but she was stubborn and wouldn't even try to listen to me for a couple of seconds. To anyone who works here, I would die of shame because this is unacceptable to treat ANYONE like this. NEVER coming back here again. read more

If you plan on returning anything to houseofcb GOOD LUCK as they do not follow the basic laws stated in the consumer rights act!!! DO NOT PURCHASE their Tahnia dress. The crystals on it constantly catch on itself leaving totally embarrassing pulls and threads all over the dress after wearing it for only a few hours to dinner!!! I tried to return this dress to them asking for a refund or store credit, I would have been happy to take a different style dress as in the past I have been perfectly happy with the brand. However they declined my request and sent me a replacement dress. I then explained to them that I refuse to pay £199 for a dress that is clearly UNFIT FOR PURPOSE and that it is actually my LEGAL right under the consumer rights act to a refund. After also explaining and sending proof that a friend of mine purchased the SAME dress with the SAME issue and received a credit note, they continued to DECLINE my request due to "management refusal"!! Their inexperienced customer service team sent me this UNACCEPTABLE reply, therefore leaving me with no choice but to take them to the consumer ombudsman and file a claim with the small claims court: "Hi Isabella, Thanks for your email. I am sorry we aren't able to fulfill your request this time. However, I am afraid that our management remains firm in their decision. If you have further questions, do not hesitate in contacting us. Kind regards, Lucila" read more

I've ordered from them, and the styles are super sexy, and the quality is quite nice. Wish we had a store locally on the east coast since some of the dresses dont fit the way you'd like. So it would be easier to try them on at a physical store verse simply ordering online. Hope they Open in the DC area soon!!! read more

Exposing Celeb Boutique a.k.a 'Original Beauty Technology Company Limited' of Hong Kong. Anyone who buys from this company has been fooled into paying £50+ for a label and a box and are bragging about paying £100+ for a £30 dress! CB are registered in Hong Kong, China. Not the UK. Their postal address is, as stated on their website: Unit 01, 10/F, Carnival Commercial Building 18 Java Road, North Point, Hong Kong. DO NOT SEND ANY RETURNS TO THIS ADDRESS - I wonder why... All it takes is a little google search of their address to see that this is just a Chinese manufacturer and lots of companies are registered with this address. Every single dress is made in China and ships from China, not the UK. The dresses can be found for £30 from Chinese manufacturers on AliBaba, DHGate, SammyDress, etc. CB started off with dropshipping directly from China (being the middle man where people place orders on a UK site and then the orders are just sent directly from the factory in China). The label on the dresses back then said 'CelebCityNY' which was not CB. They would cut out part of the care label to stop people finding the manufacturer by the product code. This was set up by a 17 year old girl from her bedroom, Conna Walker! Smart cookie knew how to fool people. The website was amateur looking back then. As they got popular, they found manufacturers who would put their brand label on the dresses. They then put them in a fancy box with some ribbon, all of which can be bought for £2-3 wholesale, spent lots of money on marketing to get lots of followers on social media, gave celebrities free dresses and voila! Now people are obsessed with posting pictures of themselves wearing this overpriced tat because of the brand name and apparent 'Luxury' because of the price.  CB have been investing a lot of time and money to stop this being exposed. Plenty of sellers on ebay have been forced off the site and small boutiques selling these dresses are being threatened. read more

This company is awful when it comes to returns. I returned something when it was Celeb Boutique back in 2013 and never got a refund. I figured since then, they MUST have gotten their act together but alas, nope! I returned something two weeks ago and their website says refunds would be processed within 3 days. Customer service has only gotten back to me once asking me for return tracking and hasn't responded since. read more

Highly recommend this store! Amazing clothes at great prices! love the clothes so much and friendly staff will help you with anything you need. We had a lot of fun fitting lots of their dresses and tops. I get loads of compliments when I wear the clothes I just bought last weekend directly at their store. read more

Recently bought myself a bandage dress from this site and I can't believe how amazing it is! The dress fits perfectly to my curvy body and I couldn't be any happier! A very happy first time customer and will definitely be buying more from this site again :) read more

Very unaccommodating. I understand that they ship out products quickly but that also means that you cannot make any changes to your order. Bullsh*t! read more

I had been a loyal customer for years until this experience: Bought a dress, when it came it was covered in shiny marks like it had been ironed. I immediately emailed the company the asked me to send pictures and before I even sent them they said it'll be press marks. I sent said pics and they emailed back to say they were press marks. I sent the dress back at my own expense, then they refunded me the dress minus their shopping cost of £6 and refused to pay me for my delivery costs! What this company is doing is completely illegal under the consumer rights act and this dress was unfit for purpose! They even told me to go and get the dress dry cleaned at my own expenses! Not once did they offer to exchange the dress for another one without marks. I spoke to the citizens advice about this and this was their reply: I have just spoken to the citizens advice and they have advised me that under the consumer rights act the goods were not of a satisfactory quality as the cane marked. I am in my right to ask you for the goods to be put into the original position and that you should of uplifted them from the place of delivery! Are you part of an ADR scheme? If not I will be taking you to a small claims court as ok well within my rights. This company are bullies and I will not stand for it! For the sake of delivery costs they've lost a customer! I'm absolutely disgusted by the way they've treated me. It's not even about the money it's the principal. It seems I'm not the only one! I have emailed them over 40 times and I get the same response of: the goods were not faulty and a dry clean would of got the stains out (dry clean at my own expense) Please think twice about using this company! I will be taking them to a small claims court to recover my money and I really hope other people push the consumer rights act on them! It's illegal what they're doing! read more

I never write reviews but I felt like I needed to for this company. I originally received a two piece set of clothing as a birthday present, before I had even had the chance to try on the outfit I noticed fake tan marks on the inside of the top part of the garment. Ofcourse I sent it back, I then had to contact them to see if they had received my item only to be told that they received it three days prior to my email. After a lengthy 3 weeks of going back and forth on emails, nothing had been sorted out, mainly due to every email I got in response was from a different person and each one was just as clueless as the next. I decided to call up one of their shops to see if they could offer any advice, only to be told by the woman that it 'wasn't her problem'. When I told the customer service team about this they brushed it off as if it was nothing. I work for a clothing company and we wouldn't dream of dealing with our customers the way they deal with theirs. I will never be ordering from this company again. read more

No stars!!! I ordered a dress for $180 and it came with a stain on it!!!!! And when i emailed the customer service all they wanted was for me to return the dress, not offering to discount, replace, or even simply paying for the shipping cost for me to ship it back!!!! They didnt care that i ordered a dress for a wedding i need in a few days and replacing it for me!!!! HORRIBLE experience! read more

Very unaccommodating! I ordered a dress from House of CB following their shipping orders I expected to receive my dress in 2-3 business days. However that is not the case! The dress happened to be out of stock. I got no email, nothing acknowledging the dress was out of stock until I contacted them myself asking about why my shipping was not available. Here we are exactly a week later. No dress, I have a tracking number but UPS does NOT have the package! I am receiving emails from one person telling me it's been despatched and they can't do anything about it. Another person telling me to let her know if I want her to cancel the order. So who knows what is really going with my dress. Thanks House of CB for your professionalism! I wouldn't recommend anyone ordering from this site when you are expecting your dress by a certain time. They completely destroyed my outfit idea for my one night in Vegas for my birthday. Very disappointed :( read more