Jennifer is awesome, she has done my brows, brow touchup, and eyeliner (still have to get touchup…read moreon that). I wouldn't go to anyone else. She talked me through it, kept me mellow (the eyeliner was a bit intense), and was patient with me throughout. She told me exactly what to do for aftercare and what to expect. Highly recommended!

Jennifer gets a 10/10 for customer service - she worked me in to a busy schedule and was very…read moreaccommodating. She knows her stuff! She talked me through every step of a powder brow (way better than microblading!) She was reassuring, honest, and professional. She took her time making sure brows were exactly what I wanted before starting with the tattoo. I could go on and on. Best money I've ever spent. RUN to her don't walk!

If I could I'd give zero stars... This review is not about whether Think Blink is good or bad at…read moreEyelash services. This review is about the atrocious customer service and lack of professionalism and class the owner possesses. I'd like to preempt this by saying I was threatened by her when I informed her that I would write this review, (see her last post). If you support businesses that treat their clientele like dirt, I highly suggest you visit Think Blink. I was running a bit late to my appointment today due to an Uber screw-up. For the record, I have never been late, in fact I've always been early. When I made my very first appointment at the salon I was never sent a confirmation. When I called the day before to confirm, I was told that the owner was in the hospital indefinitely, messing not only with my daily schedule but also with my eyelash schedule. Fast forward to today, my brand new nail technician was finishing up my manicure when I realized the time, she sent Think Blink a text (at 5:25) letting them know we were running late and that it wasn't a problem to reschedule at all. My appointment was scheduled for 5:15. As you can see in the attached photos, I received a reply saying I would have to reschedule because they had other clients and that I would have to pay full price for today's service (which I never received) before they would book the next service. (I was never informed of any of their policies) As soon as my nails were done, I ran three doors down to let them know that I found their cancellation policy to be absolutely ridiculous -only to find the salon- lights out and doors locked (no other clients in sight)....hmmmm. I went back to the nail salon to wait for my Uber and left a message to Think Blink letting them know how I felt about their policy and that I would not be using their services anymore. Less than two minutes later, the frantic owner of Think Blink burst into the nail salon, demanding that I speak with her back at her salon; making a scene which everyone around me found completely crass. When I refused to accompany her back to Think Blink, the owner harassed me with phone calls over and over, using words such as, "you better listen" and speaking to me as if I were a child. Below this review please see the screenshots I could fit of the text messages between myself and this horrible beast. Not only did she embarrass me in my nail salon, but she mistreated a client, which is against the rules of professionalism. I'm from NYC and have spent my life in the top salons in NY, London, Miami, and LA. I have NEVER seen such behavior from a business owner. Side note: I am a 20%+ tipper and always have been. I have listened to the owner trash talk her other clients before they arrive and after they depart when she thought I wasn't listening. Does she do lashes well? Yeah, she's alright. But the overall feeling in that salon is pure negativity -despite the pink flamingo decor and chocolates, an obvious diversion tactic to keep the clientele's attention off of the trash talking, negligent behavior of the staff. Anyone who gets eyelash extensions knows this is not an inexpensive service and deserves to be treated with a smile and respect when choosing a salon. You will find neither at Think Blink. Don't put a penny into this business when there are many better ones in the area. Obviously this owner was never taught the phrase, "the customer is always right."

i Have been a client at Think blink for many years and I highly recommend them. Sarah and her staff…read moreare very friendly and professional. They treat every client very special from the moment you walk in to the minute you leave. Its more like an experience than a service. That's probably why she's fully booked. Its unfortunate that a clearly unstable person could be so hateful and nasty to leave such an ugly review for this wonderful Business. Its very clear the girl can't keep her story straight or show up for her appointment on time. It's clear she doesn't want to pay the fee for not showing up for her appointment to the point of slandering a Professional businesswoman shame on her for that. i have been to salons all over the world not just the United States and I can say Think Blink is one of the best and all their policies are pretty much the same if you don't show up or Extremely late going to pay a fee. Their time is valuable too SOME PEOPLE just don't understand it!

While I waited, customers were serviced based on the order of arrival. "Charlie's" chair opened up…read moreand It was my turn to go, but she told me no and pointed to go to the next lady's chair, as she was going to service a patron who arrived after me. I left because I don't support businesses who don't treat their customers fairly.

I get someone different almost every time. However, today I got Ms. Anita and she did a fantastic…read morejob and she was super sweet!

I drive over half an hour every time I need my lashes done because Digna is that good! It is the…read moreonly place I will get a lash lift and tint done! Her attention to detail is *chefs kiss* and my lash lifts last 2 or more months every time. Cannot recommend her more!

Digna did such a great job on my eyebrows! She is so thorough and professional! Highly recommend!!read more

I have been getting my lashes done for over two years and lived in three different states. I've…read moreprobably had twenty different people do my lashes and no one is better than Ali! Best lash tech I've ever had!! Also the retention is insane. Often I'll go three weeks without a fill and my lashes still look brand new.

From the owner: I am a licensed esthetician based in West Columbia, SC. I specialize in lash extensions, brows,…read moreskincare, and waxing. My menu will continue to grow with updated services in the near future.

Sydney is amazing!!! She took her time and fit me in even though they were super busy! The other…read moreartist is great too i watched her as I was receiving my service! You can't go wrong, the girls at Benefit are talented and give great advice!

Judy is the most amazing arch expert I have ever been to. She listens and talks to you about what…read morebrow shape will work and help insinuate the look of your face. She is my all time favorite brow girl! thanks judy

Called to see if she could take me after an event I had to go to. She told me to call her after it…read morewas over, which I did. She didn't pick up when I called back, and she didn't bother to return my call that evening or any time afterward. Would love to have tried her but I'm not sure how business-minded she is. Maybe she's getting more business than she can handle, not sure. I'm a businesswoman myself, and ALWAYS return calls, even if only to let a prospect know that I'm too booked but could place them on a waitlist.

I've always struggled with shaping my eyebrows and hated them no matter what. Even when I went to…read moresalons and had them done professionally, I felt like the shape was never right, they didn't match, or it just wasn't what I was looking for... However, after going to Shantes Epilation, I will absolutely never be going anywhere else. She threaded and tinted them and they've truly never looked better!! Having good eyebrows changed my whole face shape/appearance, and I've gotten so many compliments already. I have found my Columbia eyebrow spot and to say I'm obsessed is an understatement.

Booked an appointment because my normal nail salon isn't open on Sunday and got confirmation about…read more45 min before the appointment time. Very clean and beautiful nail salon. It's quiet and I appreciate the lack of tvs. Lots of natural light also. Very relaxing. My pedicure was well done.

Very friendly and clean space! Was visiting Columbia for a holiday party and pulled the reviews on…read moreYelp. Saw several compliments for Amy, so I asked for her. She did a phenomenal job and was very friendly. I love 2 hours away, but would definitely go back. I waited a couple of weeks to write the review to see how my dipping powdered nails held up, and they are doing great. No issues!! For the cherry on top, they gave Christmas gifts to each customer the day I was there, which I absolutely loved!! How sweet! It was a travel size hand cream and cuticle oil!! Perfect for your purse or car!! In my 30+ years of having my nails done, I've never been to a salon that gifted their customers!! EXCELLENT customer service!! I will be going back even if it's a 2 hour drives. Gives me another reason to visit friends

One a recent trip to the Columbia area, I had a sliver of time to get a cut and color and found…read morethis spot on Yelp and my goodness, I'm so glad I did! Erica, the owner, was able to get me in and I had a wonderful experience. She was able to give me advice on what color blonde might be best for me and did a beautiful job with both my cut and my color. Beyond that, she's lovely and I had a great time chit chatting while my color was processing. If you're looking for someone who's masterful with both cuts and hair coloring that will give you an enjoyable time to boot--this is your spot. Get to it!

This place is a gem, and so is the owner, Erica! I went to her to get my hair cut and colored, and…read morewalked out looking AND feeling like a total diva! My hair looks and feels the best it has in a very long time! Erica...you are the BOMB!!!