I love this hotel!, it is a privately hold hotel in the north of Hamburg, near the airport. The…read moreservice is excellent, the rooms are clean, and fresh renovated. The restaurant has a good service. So this hotel is for all, who are looking for something different then the large hotel chains, were you are anonymous.

From the owner: Seit fast 30 Jahren sind Gastlichkeit und Individualität im Alsterkrug Hotel das tägliche…read moreVersprechen an unsere Gäste. 105 helle, in warmem Design und Farben eingerichtete Zimmer mit exklusiver und mediterraner Atmosphäre laden zum verweilen ein . Vor allem die Liebe zum Detail schafft Wohlbehagen - für den besten Arbeitskomfort sorgen großzügige Schreibtische, Fax- und Modemanschluss sowie WLAN im gesamten Hotel. Des Weiteren profitieren Sie von regionalem Obst und Zeitungen auf den Etagen, ebenso wie Espressomaschinen auf allen Zimmern. Darüber hinaus erhält jeder Gast für die Zeit des Aufenthaltes ein Ticket für die öffentlichen Verkehrsmittel.

This was great value for the money. We had to book it last minute as we got stranded in Hamburg due…read moreto a tornado. The room was clean, comfortable with good service. It suited our very well.

From the owner: Das appartello - smarttime living Hamburg befindet sich in einer verkehrsgünstigen Lage durch die…read moreNähe zum Flughafen, der City Nord und der Innenstadt. Außerdem ist der Stadtteil Alsterdorf/Groß Borstel ein idealer Wohnort, wenn Ihnen die Nähe zum Hamburger Stadtpark, dem Eppendorfer Moor und zu den Wanderwegen direkt am Alsterlauf gefallen. Die 76 Zimmereinheiten sind eine smarte Kombination aus einer Mietwohnung und Hotelserviceleistung. Sie sparen nicht am Komfort, sondern nur beim Preis, denn je länger Sie bleiben, umso günstiger wird es. Sowohl in den Studios als auch in den Appartements steht einer Selbstversorgung nichts im Wege und Sie können mit Wünschen jederzeit an die 24h besetzte Rezeption gehen. Im livingroom - snack & lounge bieten wir ein innovatives Frühstücks-Shop-Konzept an, damit Sie Ihren individuellen Bedürfnissen entsprechend Ihr Frühstück selbst zusammenstellen können. Sie zahlen somit nur die Produkte, die Sie ausgewählt haben und zusätzlich gibt es alle Speisen & Getränke auch "to go". Der Loungebereich beinhaltet neben einen Kamin und gemütlichen Sitzgelegenheiten auch einen Internet-Corner, so dass Sie dort entspannt lesen, arbeiten und sich austauschen können.

Nice hotel when staying one night in Hamburg. It is very close to the airport (even walking…read moredistance) but still not too noisy. Rooms are simple but nice. Unfortunately they skipped the bathroom vanities when renovating the rest. The shower is actually almost useless due to the weird old showerhead. Could have been 4* if they would have done the baths as well...

They were the happiest and friendliest bunch of people I had ever seen. They were so amazing at…read moretheir jobs it was as if it wasn't even work for them. Everyone was so happy to help me and kindly answered all of my questions. The room was very clean. I am such a neat freak and have major OCD and I was beyond thrilled after I walked in (and inspected). The bathroom is spacious and glorious, and they provide you with very nice toiletries and even more like a shaving, dental, or sewing kit, robes, or slippers upon request. They had a gym and sauna that I took advantage of. The gym had limited machines and no weights but a good amount of room for cardio which was perfect for me. The (2) saunas were very nice. There was also a note saying the gym was getting a "new look" the coming week after my stay and would be under construction. The restaurant also looked lovely. I only ordered a hot chocolate and vanilla ice cream but enjoyed both. Wifi kept cutting in and out from my room. All in all, I was very impressed and actually am looking forward to visiting another Leonardo Hotel. What really stood out the most was definitely the staff. I asked a ton of questions and asked for a ton of extra toiletries and no one seemed annoyed or irritated and helped me with a smile. When I had the toiletries brought to my door Stephanie also gave me a little piece of complimentary chocolate. Even though I'm sure it's hotel protocol, I thought it was very thoughtful. Thank you Leonardo Hotel for a great visit!

Nice and comfortable hotel. It includes restaurant and bar. It surely deserves ita 4 stars.read more

Sehr angenehme Atmosphäre, schon das zweite mal hier man(n) nimmt sogar den weiten weg in die stadt…read morein kauf!

From the owner: Ich biete Ihnen eine tolle Alternative zu Hotels, Pensionen und Bed & Breakfast an- ein attraktives…read moreCottage, ca. 50 m² groß, mitten in Hamburg zwischen Stadtpark und Aussenalster gelegen und geeignet für 1-4 Personen! Auf meiner Homepage "norbert-einhaus.de" erhalten Sie alle wichtigen Informationen wie Ausstattung-Preise-Lage- Verfügbarkeit etc.

Clean hotel about 15 - 20 minutes on foot from HAM. Very good price considering the location, and…read morethe quality of the rooms. Friendly staff. Modern. Nice bathroom with a nice shower. Flat screen TV. Comfortable beds. Full sized mirror. Rooms aren't too small either. For this price and how nice it looked in pictures, I was expecting the rooms to be tiny. I'd definitely recommend this place to anyone staying near the airport. Not much to do around there though. Hamburg is a great city... I'd really suggest going into town.

15 minute (slow) walk from the airport. I lugged a heavy bag to this hotel following an…read moreinternational flight, and it was a rough walk (cobblestone + uphill), but it IS doable! Bedding is comfortable, the shower water pressure and temperature are life changing, and the coffee is good! Pleasant staff and a hip lobby all made for a welcome stay. A bonus is that the McLaren dealer/service center is behind the courtyard, so you can enjoy some race cars while sipping your cocktail in the evening. Good value for the stay. The only thing to improve the property is to have a fitness center.

The worst welcome I have ever had: I have now been traveling…read morefor 20 years for work and leisure. I had the worst welcoming ever received by the staff from Holiday Inn Hamburg. I arrived at 10 pm with a boot full of suitcases and bags + 2 sleeping kids (7 years old and 2). I parked in front of the reception on a zone for charging and discharging. A cart for the luggage was not available upon our arrival. My wife and I therefore had to carry first the luggage to the room and then carry our kids to bed. However the staff at reception would not let me do so because of a taxi would not do a reverse manoeuver. The staff got to the point of yelling at me and threatening to call the police. I feel that the staff had no empathy for a father taking care of his kids and doing as fast as possible. Very very disappointing because the hotel is otherwise very recommendable.