We arrived after pre paying at around 7pm. The surprise was that despite listing a front desk and…read morerestaurant/bar being staffed until 8pm or layer, no one was there. They had set aside our paperwork and keys and simply left. While we were happy to still get access to our room we were looking forward to grabbing a drink at the on-site bar. They also had some great trinkets in a case at the front desk that we were somewhat interested in, but couldn't purchase due to no staff. The accommodations were quite nice however. Definitely a good value even with being a bit out of town. It's a short drive in and easily accessible. The beds were among the more comfortable we experienced while in Germany. I would like to have rated higher, but due to the complete absence of staff I can't. They should update their hours listed or actually have their staff stay the hours posted.

Since 2004, I am the lead photographer for Europe's #1 make-over event Princess for one day,…read moretouring through premier hotels all around the world. It's not a casting show. It attracts local women who always dreamed of​ being photographed by a top photographer. While all hotels appreciate the business, we have now been contacting this hotel and particularly​ Mr, Dunger since October 2019. While mails have been ignored for months, on our calls a very kind Sebastian Groß ​assured the rooms we need were available and they would so much love to have us. Now, in February 2020, Mr.​ Dunger informs us that it is the hotel's policy to generally not host events like ours. I understand and accept this decision​, but entirely fail to understand why​ it took them five months to pass such key information​ to us. So if you plan an event there, you may want to be careful.

The hotel is very nice, well located and über clean. Dinner at the restaurant was delicious. The…read morerooms are new, clean and spacious and the bathroom was super clean. Why 4 stars and not 5? We were hit with a bill for two nights parking at 30 Euro per night. When booking on the Holiday Inn website, one is asked to add breakfast for max 2 people at 15 Euro. Why does the website not ask if one is interested in a parking space at 30 Euro per night? This would make it very clear that the parking at the hotel is not free. Still, I highly recommend the Holiday Inn in Zwickau.

Hotel was good nice big clean rooms. Only problem was the restaurant this was very bad or (maybe…read morethe chef hat a bad day) the meat was completely dried out (dry and hat no tast @ all) Brussels sprouts war not cooked completely (still very hard inside). This was for sure the last time I go to this restaurant.