I recently stayed at the AC for around 4 nights and loved the hotel. The staff was very…read moreaccommodating, and the front desk gave us a corner unit based on a situation that occurred 2 years prior, which had nothing to do with them. Gorgeous room with exceptional views. loved housekeeping and the location was ideal. Will return.

The stay at AC was overall good. As a family of four, there was plenty of space in our room to…read moreenjoy a comfortable stay. The room was quiet, with laminate floors, and we did not hear guests on either side of us or above us. There was very minimal hallway noise, aside from staff cleaning and the occasional guest. Our room was pretty far from the elevators which I think helped with any noise pollution. We did stay during Valentines weekend, and it was pretty busy, but very quiet on our floor. The bathroom was spacious and closed off from the room. I did not enjoy the lack of ventilation in the bathroom. I think adding a fan in the bathroom and an option to turn it on to help with ventilation would be ideal to help reduce smells. I've stayed in plenty of hotel rooms that offer a fan option on their thermostat, just to create some sense of white noise and breeze in the room and there was none here. If you are a light sleeper, you may want to pack a fan or white noise machine. The beds were very comfortable. There is a pool and sauna on site, which my kid enjoyed. We were here from late Friday evening, to Sunday afternoon, and unfortunately our rooms were never made up, even after calling front desk to request it while we were gone for an event. Staff were accommodating when we did find them in the halls, and always provided extra towels and toilet paper upon request. It just would have been nice to come back to our hotel with made beds and empty trash bins after being gone for several hours. The location of this hotel is fantastic, with so many amenities close by. I would not be opposed to staying here again, especially with how quiet the hotel room was. I've stayed in much, much worse!

In this economy it always nice to find a place that is reasonably priced. This place is the only…read moreplace we found this summer in Montreal that fit the bill. The best part is seriously the prices. Every other hotel in Montreal was obnoxiously priced. The rooms are modern and clean. It's conveniently located near old montreal.

I stayed at this hotel for a conference that took place here (7th floor facilities) for which I got…read morea conference rate. Even though the rooms are probably considered small, they don't feel quite so small due to the boutique and space and energy saving aspects of the rooms. The bed was comfy the bathroom was unique in that it had a bench below the towel racks. The room keys double as your proximity door lock and as a master on/off device for your lights. The 7th floor has an outside terrace with a nice view of the surrounding area. The hotel does not include a restaurant, but food options and coffee service are available. There are a few restaurant and fast food options in the vicinity. However, the hotel is not convenient to the Metro. Your options are to get a bus, a ride, or walk a minimum of 12 minutes. Rooms are relatively quiet but not soundproof - you will hear neighboring doors close, the elevator if nearby, and traffic outside. I wish that either the blinds were a bit better at blocking light or that room-darkening curtains were available, as street light did shine through the blinds at night. Parking is available in a garage under the hotel, however the price per day goes up if you take your car out on any day(s) . My stay here was pleasant, but I personally prefer a hotel closer to the Metro when in Montreal.

The rooms were clean, all the staff were very friendly and helpful, the pools were perfect and…read moreclean, and the location was close to the museums, but a little drive to the downtown area. The only thing we didn't care for was the walls were so thin that we were woken up multiple times in the night from other guests moving around in the halls. Also, there was such a strong air freshener smell in the lobby it was breathtaking, but not in a good way.

We stayed here for a week. It has close proximity to an elderly parent we were visiting…read more I was a little nervous when my husband sent the reservation and I checked reviews. But any fears were not founded. I am fairly picky when it comes to hotel rooms. I'm looking for clean, of course, but also comfort. Chiefly, the bed. As a side sleeper with swimming injuries, I find most mattresses uncomfortable. Sometimes I carry a foam topper for extended trips! So I was expecting a rough night. Even after sitting on the plane alll day, I slept for 9 hours. It is a Bamboo bed. I can't tell which one because the mattress is nicely swaddled in sheets and covers. I'll ask at the front desk. The restaurant is fine -- but open only for breakfast, lunch, and dinner, not the between hours. the hotel is in close walking distance to an IGA grocery store. Because I enjoy half and half in my coffee (Keurig), I purchased some and stored it in the fridge. We were on the 5th floor and had a lovely view. It's nicely decorated in an understated way. Towels are big and fluffy. Storage was ample for us -- four drawers overall, with a nightstand that also has a drawer. The desk was big enough for us both to have our laptops and various items for charging. Really, the bed is the dealmaker for me. And this bed is WONDERFUL. Not too soft (husband dislikes that) and not too hard. Supportive (we both are tall and average weight). We will definitely stay here next time we visit our relative.

Stayed here for three nights and overall had a very wonderful stay. It's a nice hotel and I found…read morethe room to be comfortable. I wish they had a mini fridge you could actually use instead of a minibar, there was nowhere to fit in leftovers when we went out to dinner. It is super nice and convenient that they have a concierge to help you with tourism ideas and reservations, but the line can get so long you might have to wait a very long time for your turn to even talk to them. The staff at the desk was also very helpful with suggestions on places, and I got some great ideas of what to do from them, Benoit being a rockstar for recommendations! It's a steep driveway up to the entrance which can be challenging for accessibility and for attempting to order Uber/Lyft. We had a few never find us despite being on the street below. The shower had absolutely no pressure, and the first night had no hot water. By the second night we had a trickle of warm water and just sufficed with that. I thought that kind of water pressure was maybe just a Canadian thing, but as I moved on in my travels no other showers had that problem. Overall, we were well taken care of and had a great experience.

Disappointing stay for a premium hotel…read more The feather pillows were too bulky and uncomfortable, and we could not sleep well. The hotel's pillow menu listed memory foam pillows, but after I requested one from the front desk, it was never delivered. Housekeeping failed to refill the tissue box for two days, the refrigerator had an unknown liquid leak that made all beverages sticky, and the shower hot water took about three minutes to come through. Valet parking was also unavailable, even though it was shown when I booked. After I complained, the manager, Eric, "generously" waived about $15 per day in taxes/fees on my rooms. Given the number of issues, this felt like a very minimal service recovery. Overall, not the standard I expected from Sofitel.

I had an amazing stay at Fairmont. I was on a train travel trip, so having the station connected…read morewas key - especially because it was so cold when I visited. Andreé helped me check in and was absolutely delightful! The room was comfortable and spacious enough for me. The food was amazing, as I had room service, breakfast, and drinks at the downstairs bar. All the staff I encountered were nothing but nice, especially the concierge who helped me book a few activities.

Really disappointing experience at Fairmont The Queen Elizabeth. My husband and I booked a room…read morewith a king sized bed, but when we checked in, we were given a room with two double beds instead. We ended up having to sleep in separate beds. I understand that hotels can get busy, but guests should receive the room type they actually booked and paid for.

Outstanding micro hotel that really did remind me of the French auberges I've stayed at. It's not…read morequite so homey -- the proprietors aren't living on-site -- so it has more in common with boutique hotels than true auberge or B&Bs, but the service was exquisite and incredibly attentive, albeit only there for a limited window in the afternoon, and that was true to the name. The 1860's building is a bit of a warren, but that added to its charm in our opinion; you'll never stay in a place quite like this one. The rooms themselves are quite up to date, and other than a few eccentricities (the toilet lid kept sliding off, and one of the wall outlets without a lamp on it turned out to be on a wall switch, so our phones didn't charge overnight!) quite comfortable. We did have a short problem with somebody blasting music so loudly it came in through our interior-room window around 11 PM, so the sound proofing could use a little help, but we otherwise didn't hear any city sounds at all. The air was not controllable; part and parcel of being in an old place. Fortunately we were visiting when the weather outside was comfortable and the air circulation was good enough that despite our inability to control the temperature, it was fine and relatively fresh. We heard not a peep from other guests at night. As noted, there are no elevators, and if Canada had a Canadians-with-Disabilities Act like the US ADA, this place would probably have to shut down; there's just no way to make a lot of the rooms here accessible and you have to go up and down the short stairs yourself with your gear (although plenty of help was offered by the staff). Parking is also, well, city parking. We found street parking on the side but the instructions about how to get a billet at the parking kiosk needed some improvement. The only fault I have with the location is it's quite a haul to the nearest metro station; otherwise it's fantastic, in the heart of Plateau Mont Royal, across from the park of the same name as the Inn, easy to get to a lot of things if you're car or bike mobile. I neglected to ask if they had a place to put bikes; if you can bring a bike, this would be a great spot for a bike-based visit to our favorite city. The breakfast is extra (included with some packages) and was a lovely classic continental, with fantastic Montréal bagels and pastries. There was also what looked like a nice selection of smoked meats / cold cuts that looked very tempting, but we keep vegetarian these days; sigh. So tasty looking. We had a fab little time in the small lobby/breakfast area, and honestly, that was the part that really was reminiscent of our younger days staying in country auberges. One small quibble idiosyncratic to us: at the management's request, we downgraded from a room with two beds to one with one to accommodate a family with younger children who needed the extra space, in exchange for one with a King bed and a rollaway for our teen. Unfortunately the rollaway was terrible and he had a terrible night's sleep, while we snoozed away blissfully on our incredibly comfortable big bed. But note I'm still posting five stars: it was that pleasant.

I booked a room here but the window in the room would not open plus there were bars on the window…read more I didn't like that. It was a first floor room but still. They have me another room that was smaller but still need on the window but the window opened. The fridge was in the closet and it was hard to get to i t without disconnecting the tv. and the door opened in the reverse side. So I had to use the main kitchen fridge. Very disappointing. I paid over $170for the room so it was ovErpriced. Typo the iteration also had bars on the window but it opened. It was not a good stay. It was awful.Typo the other room(not iteration) also had bars on the window but it opened. Excuse my disgusting Amazon tablet. Amazon does not make decent tablets. Manager was not friendly. There's central air conditioning. They control it. It was a bit too cool. It doesn't sound like much thought given to the comfort of guests. The shower had insufficient water pressure so it was a light spray plus the maid forgot to unblock the drain so the water was up around my ankles. It was gross. I had to rewash my feet and unblock the drain so the water would drain. After the manager showed me the rooms she said that's all they had. She sounded like a drill sargeant. She said that they have my card number and will take the money out to pay for the room. So she barked out take this room or the other one. As the room was booked through atravel site it would be hard to cancel for free.

This four star boutique hotel in old Montréal Canada offers historic character with exposed brick…read morewalls and modern comfort. We checked in at the main hotel lobby but were staying in the Lofts. An attendant helped us to the room on the second floor with no elevator and then parked the car for a daily fee. The room with a kitchen a living room area was very nice. We stayed three nights. I would only recommend a towel bar or hooks in the bathroom, change the battery in the clock, and larger mug cups in the kitchen. We enjoyed one of the three restaurants. I had a lobster roll dinner at the seafood one. The hotel is in the heart of old town and walking distance to restaurants, shops and the St. Lawrence River.

This is our second visit to Auberge du Vieux Port and both times have been top notch. Check in and…read morecheck out were quick and easy. The lobby isn't lavish, but it is very nice with comfy seating areas. The rooms are quaint and cozy with stone walls and wood floors. We had a white wrought iron bed, a bistro table with 2 chairs, a desk with a chair, and a living room type chair. The bathroom is spacious with a brick wall and a large shower. There are two restaurants on site. We did not try the lobster restaurant but enjoyed our meals at Gaspar.

Got this rec from one of the local store owners in area. Wanted a place to grab dinner before show…read moreat Notre Dame. 3 min walk. Was at rooftop terrace with beautiful views. Great bar with cocktails and wine. Menu small but great choices. Shrimp Naan was plenty. Beef Kabob was huge place of food. All very fresh. Pickled onions on beef kabob platter along with fresh made hummus were to die for. Wait staff was NoemieF for us and she was great with a lot of suggestions. Had nice 8oz wine pour.

One thing they don't tell you about the Nelligan is that they regularly play music incredibly…read moreloudly on their rootop, most evenings while it's warm, and even some mornings. If you want a quiet place to stay, this is not it. It is 10:17 in the morning and the music is just blasting.