I stayed in this hotel for business purposes and am basing my review on my business requirements.
The parking was easy and the location was easy to get to. This hotel is in a perfect location to explore Graz and get some traditional Austrian food, drink and scenery.
The lower review is down to room facilities. The room was large and clean but missed some essentials for me. There are no tea/coffee making facilities and no iron/ironing board.
The bed was large, the pillows soft and the mattress firm. Not my personal preference but i slept and felt rested. Unfortunately, the thin walls made it harder as I heard everything my neighbours did (showers, opening their wardrobe etc)
The biggest problem for me was the shower, although it was really clean and modern I had problems with the water. You cannot set a consistent temperature. It would go ice cold and then scolding hot within seconds. Sometimes it would be fine, but sometimes it was hard to take a shower. I suspect it's when it others are using the water nearby.
Overall my experience was okay and because I was busy I was never able to give the hotel the opportunity to fix my problems. I'm sure if I did they would have done their best as the staff were extremely friendly upon checkin and came across very helpful. read more