Nice hotel in a very busy town. Helpful staff. Pool is icy cold!…read more Rooms didn't have a great view.

For hotel options in Santa Cruz, this is probably your best bet. The front desk and staff are super…read morefriendly and helpful with accommodations and valet parking. The rooms are small but nice. The breakfast buffet is fresh and delicious and the dining room is spectacular. The property is very large with a wine room in the back by the pool area and spa, where I got a 90 minute massage/exfoliation/facial treatment for just over $50,000. My only complaints are the archaic safe, which I couldn't get to work despite help from the staff, and the thin doors against the echo of the hallway, which made for a challenge when attempting to sleep in. Overall, I highly recommend this place if you're touring wine country in Santa Cruz.

This is a brand new hotel in downtown Talca - I believe it opened earlier this year. Because…read moreeverything is new, it is much nicer and cleaner than I first expected. (This is our 3rd time staying in this hotel.) The entrance to the hotel faces the large plaza where the city of Talca often holds events. The hotel is also located at a fairly busy intersection, so there is noise from the traffic and pedestrians as well. That is the trade-off that you pay for the convenient location in the middle of downtown. Every type of amenity that you could want is just a short walk away, including restaurants, pharmacies, eyeglass stores, etc. The hotel reception is on the 2nd floor, with the hotel located on the 2nd and 3rd floors of this 3-story building. (An office of LAN Airlines is on the 1st floor.) You can either take the elevator or the stairs up to the 2nd floor. Like most homes in Chile (including luxury homes), the floor in the rooms is made of wood laminate or some sort of engineered wood. The room windows are all covered with rolling white shades. The bedding is all crisp, white sheets and the furniture is all espresso brown. The bathroom is all white and completely new. Service is very friendly and helpful - much better than most Chilean service! Or maybe it's Talca. Some of our friends in Santiago make fun of Talca and felt sorry that we have to visit Talca, but I don't think they've been to Talca recently, if at all. Apparently it has grown much from the agricultural town that it used to be. I have enjoyed some very good restaurants in downtown Talca, including Peruvian and Italian. I actually look forward to going to Talca whenever we have to go here for my fiancé's work. But I digress! Like most hotels in Chile, breakfast is included in the stay. At this hotel, breakfast consists of a small variety of breads (one of which is particularly delicious!), milk, yogurt, cereal, eggs, sliced deli meat and cheese (one type of each), fresh whole fruit, juice, tea and coffee, and a variety of pastries including small croissants they call "medialunas" (meaning half moons in Spanish). The croissants are a staple but the sweeter desserts vary each time. The hotel provides free parking for your car in a private, gated dirt lot 1 block away. And perhaps most importantly, this hotel has FREE WIFI that ACTUALLY WORKS GREAT! Amazing. Because this is a new hotel, I think they're still working out some kinks, such as not having drinking glasses for the bathrooms. We asked hotel staff about it last time, and they said that they had some on order. This time, they still do not have the drinking glasses in the rooms. Apparently things get done much more slowly in Chile than in the U.S. I think this hotel is an excellent choice, especially compared to the other options in Talca. We stayed at the Eco Hotel before, which was nicer, had a bare-bones gym, a larger & grander reception, gigantic rooms with bathtubs, underground parking, 2 onsite restaurants & a better breakfast, but the "free wifi" did NOT work AT ALL. It was significantly more expensive & I don't think the price difference is worth it for most people, especially when the wifi doesn't work! My fiancé used to stay at a different cheaper hotel, but it was just barely cheaper (practically the same price), in need of remodeling, and *significantly worse* than this one (including, again, "free wifi" that does NOT WORK!!)