We stayed there five nights ago. We chose that neighborhood because it's near the airport and we…read morehad an early flight the next morning. The hotel is right by an U-Bahn station and within a short walk of an S-Bahn station, so I'd actually consider staying there for future visits to Berlin (i.e., not only when taking an early flight) because the cost is certainly more reasonable than in central Berlin. I'd requested a top floor/quiet room and we had no problems with noise. The rooms have a/c (not a standard option in Germany), although we didn't need to use it. The room was spotless, and the shower stall was a more reasonable size than the minuscule ones we'd encountered at several previous hotels. The front desk staff were all pleasant and efficient. There's also free coffee and gelato on the first floor. The (free) buffet breakfast was *terrific*; it was very extensive and everything tasted great (there was also a lot of meat, which we don't eat). The only reason why I'm giving three stars instead of four is because of the HORRENDOUS WiFi. Not only was it *incredibly* slow and not only did it cut us off frequently, but we had to stand by the door of our room for a lengthy period each time we got cut off (in order to get back online).

The room in this hotel is awesome. The bed is really comfy. The room is large. It's odd shaped…read morewhich makes it fun. Plenty of floor space for our two suitcases. Free coffee down in the breakfast area which we enjoyed on this damp cool evening. It's right across the street from a mall which was handy for a nice quick supper. There is a window across the entire wall of the room. So cool. The only reason I didn't give it a five star rating is because the front desk lady was kind of surly. We had been traveling all day and had a few questions about breakfast and other things. She seemed annoyed to be bothered. There was no one else waiting to check in. She didn't tell us about the internet password. I tried to call the front desk but no one answered. We walked down to the desk. She again had a bad attitude when we asked about the password. She said it was in the back of the little folder she had given us with the keys. She seemed to think we were stupid for missing it. Anyway, I recommend this hotel. Just hope someone else is working the front desk. Plus it's really close to Tegel airport.

From the owner: Unser Hotelrestaurant mit großer Terrasse und Garten zum See verwöhnt Sie mit kulinarischen und…read moresaisonal ausgewählten Speisen. Eine gemütliche Hotelbar lädt Nachtschwärmer zum Schlummertrunk ein.

Extrem loud bedding/bed sheets! Traveling the world i have never ever experienced a bedding/bed…read moresheets that are this unbelievable loud, its like sleeping in a grocery plastic bag, every movement in the bed creates an extreme loud bed sheets rubbing noise, waking every one else up in the room, horrible. Also poor general cleaniness of the room, eg dusty bed head board, outdated bath room....Stay away if you are looking for a good night sleep.

Overall, this hotel is a plain hotel in need of renovation. I chose to stay at this hotel because…read moreit is near Tegel Airport (TXL). TripAdvisor shows an airport shuttle is available. My surprise was checking in on Monday June 5th and being told there would be no shuttle on Tuesday the 6th. Reason - one driver is sick and the other on holiday. Reimbursement for taxi, credit in dining room or reduction in hotel cost was not an option according to the front desk staff. I asked the front desk staff to make the manager aware of my dilemma, but I never heard back. Maybe things are different in Germany. I do not understand how "no shuttle available" is acceptable when it is part of the hotel's marketing. I recommend checking out the Mercure which also is near the airport.