I booked a couple rooms here and accidentally clicked on the no refund option. I noticed directly after booking and contacted the hotel owner to see if he could cancel so I could change to the correct option. He refused, canceled our rooms and booked other people in the rooms. Said it was our problem. I then told him fine, we would come and make it work but he said he sold the rooms to someone else and too bad for us. I would understand not giving a refund had it been some time between booking however I was in contact with him immediately. I would never stay here, read more