I re stayed at werzers resort for a long weekend and still I do like this place, it is situated in…read morea perfect location overlooking the Wörthersee towards Velden, fabulous view if you a lake view room / suite from floors 3 6.
The hotel has its own beach front, historical boat house, beauty and wellness and indoor swimming pool. Tried all and all is just simply fabulous.
There is a dogs area by the lake, not very breath taking, in fact I find it very unsafe as it where boats dock and also dogs are not allowed to go into the lake for some strange reason.
Service is friendly, they will try and help you anyway they can, checking in quick and simple and is greeted by a firm hand shake by the receptionist / manager.
However this time around the major downside was the interior design and furnishings of the rooms and especially the suites, I found that everything was just thrown in, miss-matched and just an eye sore. It was like my grandmother decorated it in the 70s look. As I was staying in one of their suites I complained, off course the receptionist did mention that she was helpless and that I could check out the same night I checked in. therefore we arranged to speak to the director manager who came to our room to see what the problem was, she was extremely nice and very attentive and very professional, she saw the obvious and not only did she change me to another suite but she completely rearranged the suite by adding new furniture from the down stairs lobby and adding flat screens instead of the old TVs. Now this was a service and a service I really liked, I guess there isn't many guests that move to another suite and then have it re arranged.
The ups: fabulous location, it has the best location from any hotel in the area in terms of views plus the beach and lake is on the property unlike many other hotels!
Good service.
Friendly staff
The downs: room are very out dated, I don't think the hotel keeps on top of things by adding electronics and furnishing for the modern guest.
Breakfast is extremely dull and tasteless.