Everything you can ever want in a hotel in a foreign country or at home for that matter what a…read morespectacular place. Obviously not the easiest place to get to, but our Tour bus made it backwards up the hill where we are dropped off at this magnificent hotel on the cliffs overlooking the Bay of Naples, Capril & Mount Vesuvius. Ultra-modern, from the check in area to the spectacular views from just about every area of the hotel. Every modern convenience with nothing spared. Staff is super friendly, from check in to the concierge & everyone in between. Speedy WI-FI great breakfasts & amenities up the wazoo so to speak. Rooms are spacious, bathrooms great & linens & mattress are top shelf as well. Can't find a single thing negative about this place. Truly Hilton has outdone itself.

A wonderful staff. A stunning g property and nice rooms. A…read morereal nice place to end your day in Sorrento. An easy walk to town. The breakfast is wonderful and chaotic. Nice bar staff....and the view! That's why you're there. It is inspiring.

Beautiful hotel, great location. our room had a balcony overlooking the main street and the sea…read morebeyond. We had the option of taking breakfast on our balcony every day which was awesome. The staff was extremely accommodating. We were in contact even before our visit and they assisted in making all kinds of dinner reservations as well as recommendations. Room was a decent size as well as the bathroom. Great amenities and super comfortable bed! Will definitely stay again!

Great location and staff! Nice comfortable room inspire of a tiny shower, but would definitely…read morebook to stay again!!

I arrived here with a rental car and was relieved that they had their own parking garage. I walked…read moreup to the entrance and there is a staircase there. The bell staff will take your bags up the steps. I was issued a room on the seventh floor and was disappointed when I walked in the the A/C was off. You have to insert your key card in a slot to turn on the lights an A/C. This hotel location is walkable to many sights. The Galleria Umberto (Indoor shopping mall) and Piazza Plebiscito are within walking distance and there are many shops and eateries along the way. Hopefully you like warmed up pizza slices or cannoli's. The hotel has breakfast on their top floor with a great view to the gulf of Naples, Castel Nuovo and Mount Vesuvius. The breakfast buffet is OK and is only 20 euros. It has a waffle maker and a pancake machine. The hotel also has a bar in the front lobby and a restaurant, Obreak, that serves lunch and dinner. The front desk staff were helpful in answering questions and providing directions. The bell staff and car park attendants were also helpful. I was happy with the A/C after it was able to run for a while. Good location, good experience. Four stars!

Booked this hotel utilizing my Marriott Bonvoy points of 59,000 points. Due to issues with my…read moreflight I was a no-show. I expected the hotel to just take away the 59,000 points I used to book this stay. Instead the hotel went ahead refunded the points and charged be almost $400 cash value for the room and refused to take the Marriott Bonvoy points. A scam. If you are a Marriott member and hold a Marriott credit card I would beware booking with this hotel. After attempting to resolve this matter with the hotel (Sabrina) via email she continued to refuse to take the points. They stated this is their policy to take cash value. Not your typical Marriott hotel. Awful customer service.

What a craptastic experience. Yeah I get that Russia's war against Ukraine has spurred the public…read moreplaces (hotels) to keep their AC thermostats set at 75 in order to fight Vlad, but as far as I can tell, this is the only hotel in Italy following that bs rule. As I told the Uber smug and rude desk clerk, "Do you mean to tell me that Hilton Hotels in Italy are having their clients sweating up a storm? I don't think so No, it is obvious that this is about saving money at the customer's expense and comfort, I'm sure their corporate stooges were ecstatic with the new thermostat measure... any excuse to pinch a few Euros, eh. But to be fair, I can see by previous reviews that the AC never worked that well anyway. Of course, one place the AC does work in this dump of a sweat box is the front desk office, I popped my head in their, and I would say that it is a comfortable 65 degrees... I guess it is good to be the king... avoid this hellhole like the plague.

The rooms are nice and comfortable. The wifi does not work in the rooms though! This seemed kind of…read morepointless to have if it won't work where you would use it the most. The staff is friendly but they won't lend a extra hand if you need it. They do the job and that's all.

I seriously would not be able to find this place on my own. My husband and I stayed at the Hilton…read moreSorrento Palace in Sorrento and booked a drive to the Amalfi coast. The small bus came to pick us up in the morning to take us around the various cities in the Amalfi Coast. For lunch we made a stop in Ravello and came here to eat. We had to take a windy road up the hill to get there. All the staff spoke English and we sat in the room surrounding by windows and we could see the gorgeous scenery around us. My husband got the white fish dish with potatoes (I forgot the name of it) and I ordered the handmade pasta with tomato sauce. The fish was cooked perfectly. I have never had this kind of hand made pasta before and it was thicker. Wow, that was delicious. The thing that stood out the most was the LEMONS! They give you lemons with your water... but the lemons from Southern Italy are huge and so sweet. You could just eat the lemons by themselves as if they were oranges. Overall, the view was great and food was good, but not the best we had during our stay in the area. So 4 stars! 81/100 Reviews for 2014

I'll give it an extra star Bc I'm reviewing their restaurant and not their hotel with a great view…read more We stopped at the hotel on our tour of the Almafi Coast. Half of the people on the trip ordered the trip with lunch included. They made a MISTAKE. The couple that I met on the tour had the inclusive lunch an did not enjoy their vinegar drenched salad, and didn't finish more than half their entree. For people who didn't book the lunch it was a $16 lunch: water, wine, garlic bread, then "all you can eat pasta," fish or meat. I got the pasta, which was alright but was never offered another serving, so I can only assume "all you can eat" has a different meaning to them. My brother got the meat, which consisted of 3 slices of pork with brown gravy and a serving of French fries, it looked more like a US TV dinner. Finally I'd like comment as to how rude their entire staff was.