I come to Bodrum, Turkey every summer and this is the first time I've had an awful experience with a hotel out here. Honestly, a joke of a hotel. All the good reviews make no sense to me. I have never dealt with such rude, demeaning, and useless staff. The only good thing here is the lobby bar and the workers at the lobby bar. First they messed up my reservation and gave me a "garden view" room which had an amazing view of someone's balcony / window, not even a garden. Then made me stay in that room for a night because they were supposedly booked out of the sea view room which I paid extra for. They said they weren't even sure they could give me a sea view for my trip of 6 days. The manager of guest relations himself that they had their priorities set on new customers first and if they had one open then MAYBE they'd consider upgrading me to the room I paid for. The workers are condescending and always laugh for a minute before answering any questions. I asked why I got the incorrect room and they laughed saying that my room was big so I shouldn't have complained. Excuse me? I don't care how big my room is, I want the room I was advertised and paid for! Then the restaurants here, unlike other all inclusive hotels in Bodrum, are 300 EUROS per person. When I asked the worker originally how much the restaurants were, she laughed rudely in my face for a minute before telling me the price. What was the point of that? For that much money out here I could've booked another better all inclusive hotel for 2 more nights such as Vogue hotel (my go to hotel and the best here honestly). At the buffet and the "people's restaurant" nobody attends to us for drinks or food. Each time I have to flag down a worker when they're not too busy trying to run away from people actually attempting to order something. The buffet was smaller than most of the other hotels I've been to out here. This is considered one of nicest and most expensive hotels here but the price of the rooms/ hotel/ food/ service does not reflect that whatsoever. Please do yourself a favor and book with any other hotel. I can pretty much guarantee you'll have a better experience at any other hotel. read more