I had a very disappointing experience at Salzburg Airport…read more
The security staff were extremely rude and unprofessional. During baggage control, they refused to allow my salt lamp through -- even though I had passed through the same airport with the exact same item just one day earlier without any issue. When I explained this, the only response I received was, "I was not here yesterday." This is not a proper explanation and shows a complete lack of accountability and consistency.
The rules should not change from one day to the next depending on who is on duty. It felt arbitrary and unfair. The attitude of the staff was dismissive and unhelpful, and their communication skills were very poor. Instead of offering a clear explanation, they acted in a way that felt deliberately uncooperative.
On top of that, the airport itself is very small and lacks sufficient facilities for passengers. Overall, the service quality and human relations were extremely disappointing.
If you have the option, I would strongly recommend avoiding this airport. It was a very unpleasant experience.
