Good bed, but a bad shower…read more My wife and I were recently on a Tour of Austria and Switzerland and spent the night at the Holiday Inn Bern-Westside. The room was comfortable, except that I couldn't figure out the thermostat. We arrived and it was cool, but my attempts to warm it up awakened us in the night with it being too hot. Although I had tried pushing the correct buttons, the display never seemed to respond correctly. It got to 26 in the room overnight. The bed was comfortable. A couple of items that have caught me off guard because they are different in the States. First, most beds over in Switzerland appear to only come with a thick, heavy, too-warm comforter; my wife and I are used to: a fitted sheet on the mattress, a flat sheet and then a comforter. This allows you some flexibility between "freeze or fry" with or without the comforter. Second, the shower. We've run into several hotels that have a different style shower than we are used to in the States. The shower makers seem to think that people want no shower curtain, and still can keep the water off the floor with only half a wall of glass. It never worked for me. I ended up spilling lots of water from the shower out on the floor. I couldn't put a bath mat out if I wanted it to stay dry. I guess that's why they all used tile floors instead of carpet. Now the breakfast, that was quite good. One of the experiences that has been good for us on our tour had been being introduced to new food dishes we simply do not have back in the States. This was no exception. There were too choices to mention, but I enjoyed all the ones I had at this Holiday Inn. If you are traveling through Bern and need a place to stay, this Holiday Inn would be a good choice for the reasons I mentioned. Check them out for yourself. (TIP - Ask for help with the thermostat - or you could be uncomfortable)

Comfortable hotel located away from the city center. Just 15 minutes by S5 train and you are there…read more The hotel is a 1 minute walk as you leave the station. There is a mall with movie theater and exercise complex (pool usage included with room fee) attached. Rooms are comfortable with a little space in them. Typical European private bathroom with standup shower. Bed is very easy to fall asleep in. No USB ports in room so depend on outlets to power (adapter required for US plugs). Eight floors accessible by 2 elevators. Ate at the restaurant. Decent menu options with good service. There is also a bar onsite.

My favorite part of the hotel was the lounge area and the bar. Room was clean and simple. Bed was…read morecomfy. Careful leaving your window open- pigeons may attempt to fly in. Staff were helpful with taxis, directions, and other suggestions. Did hear noises from other guests in the evening like the doors closing. Close to food and shopping.

Yelp Review 2026 #133:…read more We stayed at NH Hotel The Bristol while in Bern. It's about 5 minutes from the train station. There are restaurants across the street, a chocolate shop next door, pharmacies, and points of interest nearby. The lobby is small but it's comfortable. There's a bar next to the front desk. We left our bags at the front desk because we arrived early in the morning and check in is at 3pm. They told us we can check in earlier than 3pm. So, we walked around Bern and came back to the hotel at 2pm and our room was ready! The staff was fantastic. Warm and welcoming despite the weather being the opposite. The room was quite spacious but we didn't have luggage taking up space. The toiletries smelled nice but I bring my own anyway because I'm allergic to smelly soaps and lotions. The bed was comfortable - I was watching TV and accidentally took a nap when I should have been exploring the city. The bathroom situation wasn't the best. The shower, toilet, sink are all there without anything separating them except for a thin shower curtain. So, after you shower, almost the whole bathroom floor is wet. I love the wall art. I went to different floors just to check out the artwork. They're for sale. The windows open fully which was nice so we can get some fresh air in the room. But the American restaurant across the street had some loud people outside so, we had to close the windows. Plenty of English channels. Free bottled water. We paid close to $400/ night - not the nicest hotel we've stayed at in Switzerland but it was good.

A large historical property very near the train stain in Bern. If you go, be sure to build time…read moreinto your schedule to partake in the extensive spa-unfortunately our one-night stopover didn't facilitate that on this trip. For a seemingly large hotel having two people at the small front desk was insufficient mid morning when we arrived and we experienced a bit of a wait due in part to a group ahead of us. Our double boutique room was very nicely updated with an amazing rain shower (more like a waterfall) and modern fixtures. The king bed was comfortable and the clean, modern room had a nice sized king bed. Unfortunately due to the age and makeup of the hotel there is no AC. Travelling during an unseasonably warm (and more and more common) September the room was a bit on the warm side. There are windows that open and you can ask for a fan from the front desk. Breakfast was included and there was a very nice selection plus the ability to order eggs. Really liked the updated rooms and especially the bathroom but would only stay there during non-AC weather-not summer-if returning to Bern in the future.

WOW, from the very moment we arrived at Hotel Schweizerhof Bern & Spa, the experience was nothing…read moreshort of exceptional. Even when we initially stopped by to drop off our bags, the attention to detail and level of care shown by the staff who assisted us immediately stood out. Every interaction felt thoughtful, professional, and genuinely welcoming. The check-in process was seamless, and the front desk lady was incredibly helpful and accommodating. Our room was absolutely spectacular!!! It was beautifully designed, elegant, and filled with high-end amenities. One evening, I wasn't feeling well :( and ended up staying in, and I truly appreciated how comfortable and luxurious the room was. Having such a stunning space, complete with a balcony overlooking the city, made all the difference and turned what could have been an unpleasant night into a restful and peaceful one. Also, one of the days, after a long stretch of exploring Bern, we decided to stay in and eat at the hotel lobby bar. We ordered their famous Wienerschnitzel, and it was outstanding (a must if you stay here). What made the experience even more special was our server, who took the time to share the history of the dish with us. You could tell how much pride the staff takes in both the food and the overall dining experience. The bartender was also wonderful and made an excellent Old Fashioned (Adam approved) everything felt intentional, polished, and done with care. We also ordered breakfast via room service one morning, and it arrived perfectly!! It was on time, beautifully presented, and absolutely delicious. Overall, Hotel Schweizerhof Bern & Spa is one of the most incredible hotels I have ever stayed in. It is easy to see why it is a five-star property (really) from the service to the accommodations to the dining, every detail is impeccable. This hotel has truly set the bar for us. We weren't aware they had other locations before this stay, but after experiencing the Bern property, we wouldn't consider staying anywhere else when visiting Switzerland again!!!

Friendly staff allowed me to check in early at 11a, and as a guest of my friend who was still at…read morework. That alone deserved 5 stars! Room is clean and spacious but more important that it's well-ventilated with cool air in this unusually hot weather in Switzerland in late September! No skiing during this visit... Hotel is a couple minutes from the train station, which I took from Zurich as my hubby flew back solo to the U.S. I decided to stay over the weekend to meet up with a friend in Bern and she and I will meet up with my college friend tomorrow... Bed was a king but could be separated into two twins which we need and got. bathroom was clean and has nice aesthetics! Room has a small beverage fridge, coffee pot, and hotel sleepers, yay! Great option while in Bern! Lots of restaurants and shops surrounding the area as well made this hotel the most convenient, and welcoming staff was bonus! 4.5 rounding to 5 for great customer service and special accommodations!!!

This hotel was so centrally located--we couldn't have picked a better spot for our 1.5 days in…read moreBern. The friendly staff helped in so many ways--they gave us a great tourist map, stowed away our luggage after check out so that we could see the city unhindered. Gave us advice on tourist spots to go to. Best of all--the hotel is literally 1.5 blocks from the train station. You literally walk down a pedestrian only street and take an escalator down one floor to the indoor train station (Bern's mall-like gathering spot with restaurants and stores). What could be more convenient than that? Truly an awesome place to stay!

Hotel Kreuz Bern really gets it right. The room was clean and modern in all the right ways,…read moreespecially the bathroom and bed, but still had that cozy European charm that makes a stay feel special. The location is incredible. You walk out and you're right in the middle of everything, close to all the sights but still quiet enough to actually relax. The staff were genuinely lovely. Friendly, helpful, and made the whole experience feel even more welcoming. Only reason it's not a full five stars is the price. It's definitely a bit steep for the size, but you're getting quality and unbeatable convenience. Would definitely stay again.

Our group of 7, stayed here, in early June. The checking process was quick. The front desk staff…read morewere very helpful. It is an older hotel, but well kept, clean, and a little quirky, which made it fun! On every floor there was some little nook that was special, a tea room, a play room, a rooftop terrace! We enjoyed a sunset looking over the city! Once you close the windows, the room is utterly quiet! The shower had perfect temperature and pressure. The breakfast was an amazing assortment of goods! I highly recommend this hotel!

The people who work at the desk are very kind and outgoing. The hotel is in a great location in Old…read moreTown, easy to walk across the bridge to see the bears in their bear pit, free to the public. We saw 3 bears, which was pretty ccol. The river is beautiful. But also from the hotel you can walk to the old clock tower and lots of restaurants. We loved Bern. Two things about the hotel that we wish were better were that there was no A/C, and that there was a layer of dust on the surfaces. (Maybe no one was in our room for awhile?) It was actually cool at night but you couldn't open the windows because there was so much noise from the street trams. So that was a little tough. But we did like the place for all of it's character and the location.

This review is for the restaurant only. After our monster of a day going from Zurich to Luzerne to…read moreInterlaken to Bern, we were tired and famished! After walking around for a couple of hours in Bern with our eye on what looked good to eat, we decided on the Belle Epoque restaurant for its diverse menu, beautiful decor, and competitive prices. Inside is indeed very fin-de-siecle French, with beautiful black metal flora-inspired light fixtures and antique furniture and art. The staff was welcoming and used to dealing with tourists--their English was great (as was mostly the case all over Switzerland). We started out with a couple of glasses of red wine while we perused the menu. We thought it'd be mostly French and Italian stuff but they had Thai and Indian dishes on there, too, which was intriguing. It's not a huge menu, but quite diverse. Anyway, I opted for escargots and the mushroom ravioli and my friend decided on the smoked trout fillets and spinach quiche. Well wouldn't you know it, they were out of the mushroom ravioli, so I decided to go for the quiche lorraine. Our appetizers were excellent, and I very much enjoyed my lovely snails drenched in butter, garlic and parsley, accompanied by a basket of white bread toast slices with butter. My friend liked her smoked trout fillets very much also. So far, so good. When our quiches came out I was surprised to see two little round quiches instead of one larger piece, but it wasn't a big deal. When we dug in we found them to be utterly delicious. And then...as we near the centers of the quiches we discover that they are quite cool and then eventually downright cold! I think they must've been frozen and then reheated because the centers were cooked, just cold. I don't have a problem with previous frozen foods and all, but it'd be nice if they check to see if the darn things are hot all the way through at least. So I inform the waitress and she is very apologetic, and the offending quiches are whisked back to the kitchen to get warmed up. When they came back out they were fine and I finished them. The waitress then asked if she could offer us a dessert or coffee but I declined, as I was quite full. I was hoping she'd take something off our bill, but alas, she didn't. I supposed I could've asked, but it didn't seem worth the effort. She was sort of the manager-lady, I think, and our regular waitress totally didn't apologize or even acknowledge what had happened. This sort of apathy kind of bummed me out and dimmed my view of the place as a result. Overall it was a pleasant-enough place and I don't regret coming here, but would I be eager to come back again? Not sure...