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    Hotel Punta Negra

    4.0 (1 review)

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    3 years ago

    Helpful 3
    Thanks 1
    Love this 8
    Oh no 0

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    Autonoleggio Sardinya

    Autonoleggio Sardinya

    (4 reviews)

    BEFORE YOU TRUST AVIS WITH YOUR PERSONAL INFORMATION, READ THIS…read more How does a global rental-car company lose track of its own rental agreement -- and then take nearly THREE MONTHS to provide it to the customer who signed it? That is exactly what we are experiencing with Avis. My husband has been an Avis customer for several years, and we previously had good experiences with the company. In June, we rented a car from Avis in Sardinia, Italy. We later needed our rental agreement to file an insurance claim. What should have been a simple request has become a three-month ordeal. We have: Called Avis U.S. multiple times Emailed repeatedly Contacted Avis Italy Requested one simple thing: a copy of our rental agreement We have repeatedly been told that someone would contact the appropriate department or get back to us. But three months later, we still have NOTHING. No document. No meaningful response. No resolution. And this raises a bigger concern: If Avis cannot locate a basic legal document it generated for its own customer, how can customers feel confident that their personal and financial information is being properly managed, maintained, and protected? To be clear, we are not claiming our information has been compromised. We have no evidence of that. But Avis's inability to locate a basic customer record after months of requests raises legitimate concerns about its internal record-keeping, communication, and data management. We aren't asking for a refund. We aren't asking for compensation. WE JUST WANT THE DOCUMENT AVIS CREATED. AVIS -- WHERE IS OUR RENTAL AGREEMENT? Three months is completely unacceptable for such a basic request. My husband has been a loyal Avis customer for years. After this experience, we are seriously questioning the level of customer service and accountability customers can expect when they need help. Avis, please take ownership, locate our rental agreement, and provide it to us. And if you've had a similar experience with Avis, tell us about it below. #Avis #AvisRentACar #AvisCustomerService #AvisItaly #Sardinia #CarRental #CustomerService #CustomerExperience #ConsumerRights #TravelProblems

    A dishonest company with awful communication on top of that!…read moreStay away and do not risk it. We hired a car for a week and had nothing but problems. They stole extra money out of our account halfway through our holiday and then refused to discuss it when we were finally able to get in touch with the right location. We were told "head office will investigate" and upon returning home, and chasing up multiple times, were just blown off. Please do not waste your time or money with this rip off company.

    Hotel Punta Negra - hotels - Updated October 2026

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