this is the first negative review i've ever left in my life. this hotel was described as 4 star- at…read more$200 a night. we chose it bc of its proximity to the airport for our last night's stay. the lobby was dirty, and smelled horrible upon entering. there was high traffic of families and young adults so i decided to reserve judgment until i got to the room. well, the room was even worse than the entrance. the smell was like nothing i can describe. to make matters even more awful, there were tiny mite-like insects running across the sheets and mascara lines on the pillow cases. we turned right back around and went to the front desk and politely asked to refund our money, it wasn't even 3:00 yet, and they could reuse the room (or bleach it). they would not offer any reimbursement or remedies and could have totally cared less.
now, if i was looking for a cheap 2 star place i would know i got what i paid for. however, this was falsely advertised and a legitimate health concern. it was so bad that i left, and went down the street to an amazing 5 star hotel for just $80 more a night, technically still having two hotel rooms. do not go here if you are looking for an experience on the luxurious side.