WOW, from the very moment we arrived at Hotel Schweizerhof Bern & Spa, the experience was nothing…read moreshort of exceptional. Even when we initially stopped by to drop off our bags, the attention to detail and level of care shown by the staff who assisted us immediately stood out. Every interaction felt thoughtful, professional, and genuinely welcoming. The check-in process was seamless, and the front desk lady was incredibly helpful and accommodating. Our room was absolutely spectacular!!! It was beautifully designed, elegant, and filled with high-end amenities. One evening, I wasn't feeling well :( and ended up staying in, and I truly appreciated how comfortable and luxurious the room was. Having such a stunning space, complete with a balcony overlooking the city, made all the difference and turned what could have been an unpleasant night into a restful and peaceful one. Also, one of the days, after a long stretch of exploring Bern, we decided to stay in and eat at the hotel lobby bar. We ordered their famous Wienerschnitzel, and it was outstanding (a must if you stay here). What made the experience even more special was our server, who took the time to share the history of the dish with us. You could tell how much pride the staff takes in both the food and the overall dining experience. The bartender was also wonderful and made an excellent Old Fashioned (Adam approved) everything felt intentional, polished, and done with care. We also ordered breakfast via room service one morning, and it arrived perfectly!! It was on time, beautifully presented, and absolutely delicious. Overall, Hotel Schweizerhof Bern & Spa is one of the most incredible hotels I have ever stayed in. It is easy to see why it is a five-star property (really) from the service to the accommodations to the dining, every detail is impeccable. This hotel has truly set the bar for us. We weren't aware they had other locations before this stay, but after experiencing the Bern property, we wouldn't consider staying anywhere else when visiting Switzerland again!!!

The staff was so nice. Rooms are big. Walking distance to the train station. Their food was great…read morewish we weren't expecting. Loved the views

Friendly staff allowed me to check in early at 11a, and as a guest of my friend who was still at…read morework. That alone deserved 5 stars! Room is clean and spacious but more important that it's well-ventilated with cool air in this unusually hot weather in Switzerland in late September! No skiing during this visit... Hotel is a couple minutes from the train station, which I took from Zurich as my hubby flew back solo to the U.S. I decided to stay over the weekend to meet up with a friend in Bern and she and I will meet up with my college friend tomorrow... Bed was a king but could be separated into two twins which we need and got. bathroom was clean and has nice aesthetics! Room has a small beverage fridge, coffee pot, and hotel sleepers, yay! Great option while in Bern! Lots of restaurants and shops surrounding the area as well made this hotel the most convenient, and welcoming staff was bonus! 4.5 rounding to 5 for great customer service and special accommodations!!!

This hotel was so centrally located--we couldn't have picked a better spot for our 1.5 days in…read moreBern. The friendly staff helped in so many ways--they gave us a great tourist map, stowed away our luggage after check out so that we could see the city unhindered. Gave us advice on tourist spots to go to. Best of all--the hotel is literally 1.5 blocks from the train station. You literally walk down a pedestrian only street and take an escalator down one floor to the indoor train station (Bern's mall-like gathering spot with restaurants and stores). What could be more convenient than that? Truly an awesome place to stay!

First to review?!?... Okay, I can get after this.... If you search on Trip Advisor you'll find…read moresome reviews from Americans... That's how we found this joint. Although by pure swank, and amenities this was not the finest hotel we stayed at during our brief tenure in some beautiful places (The Ritz in Geneva was super swank, but I had 100,000+ Marriott points I needed to use up, so I puts them to great use: https://www.yelp.com/biz/the-ritz-carlton-hotel-de-la-paix-geneva-gen%C3%A8ve?hrid=N2g-n_SVQE2gSa2coNsjMA&utm_campaign=www_review_share_popup&utm_medium=copy_link&utm_source=(direct) When looking back this was probably my favorite hotel we stayed at. The elevators here are amazing. Stay here for the elevators alone. When riding the elevators you don't feel a thing. It's like sitting in your chair reading this review, super smooth and crisp, and the next thing you know you're on the 4th floor. The elevators in America are terrible. Hurkin' and jerkin' around, you nearly get whiplash and hurt yourself. The elevators in Germany and Switzerland are the best in the world. Smooth, and fresh, and clean. A young lady's voice recording in a very soothing voice speaks to you announcing the arrival of the next floor (in German), then the doors open. The whole time you don't feel a thing that's how smooth the ride is. Aside from the elevators, they have an awesome bar / restaurant / bar, bar in the lobby. I went to the bar a few times. Once when checking in, once when my girlfriend was in the shower, once after dinner for post dinner nightcap. The restaurant for breakfast? Oh yeah, also awesome. You can get a full English breakfast (which I did)... eggs, tomato, meat, coffee... Or you can get local... pastry tea, coffee, etc... The locale of this hotel is also Prime-Time. Bern is a super walkable city. You can walk to everything. Train station, bars, shopping, restaurants, sights, rivers, bridges. The room itself was also really good. Comfortable bed, the towels were really soft. Hotel staff super nice. They gave great recommendations on where to go eat, etc. If I came back to Bern, and would love to, I would stay here. You should stay here too.

Gorgeous and historic hotel, amazing views of the river and old town. Impeccable in every way,…read morefantastic rooms with high ceilings and balconies that open up to postcard quality views. The location allows for walks throughout the city and parks, museums and zoo. Breakfast on the outdoor esplanade is not to be missed, best to forget calories when one approaches the patisserie cart, everything is superior. Order Eggs Royal, and be changed forever! The teams are polished, helpful and very friendly. Can't wait to stay there again.

The bar is amazing, truly a quintessential experience that matches the vibe of the city of Bern…read more The interior is beautiful and the hotel staff is very friendly and helpful with options regarding the drinks/snacks. Would recommend to stop by if you're in the area!

Hotel Kreuz Bern really gets it right. The room was clean and modern in all the right ways,…read moreespecially the bathroom and bed, but still had that cozy European charm that makes a stay feel special. The location is incredible. You walk out and you're right in the middle of everything, close to all the sights but still quiet enough to actually relax. The staff were genuinely lovely. Friendly, helpful, and made the whole experience feel even more welcoming. Only reason it's not a full five stars is the price. It's definitely a bit steep for the size, but you're getting quality and unbeatable convenience. Would definitely stay again.

Our group of 7, stayed here, in early June. The checking process was quick. The front desk staff…read morewere very helpful. It is an older hotel, but well kept, clean, and a little quirky, which made it fun! On every floor there was some little nook that was special, a tea room, a play room, a rooftop terrace! We enjoyed a sunset looking over the city! Once you close the windows, the room is utterly quiet! The shower had perfect temperature and pressure. The breakfast was an amazing assortment of goods! I highly recommend this hotel!

Great hotel that is very stylish and the staff at the front desk are very friendly and helpful. Our…read moreroom was very modern with a large white cabinet filled with a fridge and coffee maker. The black bathroom was also cool but small. Next to the hotel is a convenient Coop market. This hotel is located in the heart of Bern.

In most of Europe, the air conditioning isn't that cold. Well, not in this hotel. It was the only…read morehotel in our trip were we slept comfortable and cool. It was a modern updated and very clean room. Close to train station. Its hard to convey how happy we were staying here!! If I could have given it six stars I could have! It's actually called Best Western Plus Hotel Bern.

Taking in the sights that Bern, Switzerland has to offer. Hotel Sorell Adore fit my needs. About a…read more3 minute walk to the train station. Conveniently located to most tourist spots. They provide a pass for public transportation, but most things are close enough to walk. The room was small but clean. As a solo traveler it met my needs. They provide water and a safe but no mini fridge. The bathroom was small but clean. The staff was friendly and courteous. The breakfast is with the room and it has a variety of meats, cheeses, jellies, coffee and more. Made fresh daily. Overall, I would recommend. I do not have anything negative to say, other than it's a bit pricey, but this is Switzerland.

Great hotel pretty close to the train station. Just stayed for one night, but had a hearty…read morebreakfast in the morning. Bed was comfortable and was provided a fan for the heat.

The people who work at the desk are very kind and outgoing. The hotel is in a great location in Old…read moreTown, easy to walk across the bridge to see the bears in their bear pit, free to the public. We saw 3 bears, which was pretty ccol. The river is beautiful. But also from the hotel you can walk to the old clock tower and lots of restaurants. We loved Bern. Two things about the hotel that we wish were better were that there was no A/C, and that there was a layer of dust on the surfaces. (Maybe no one was in our room for awhile?) It was actually cool at night but you couldn't open the windows because there was so much noise from the street trams. So that was a little tough. But we did like the place for all of it's character and the location.

This review is for the restaurant only. After our monster of a day going from Zurich to Luzerne to…read moreInterlaken to Bern, we were tired and famished! After walking around for a couple of hours in Bern with our eye on what looked good to eat, we decided on the Belle Epoque restaurant for its diverse menu, beautiful decor, and competitive prices. Inside is indeed very fin-de-siecle French, with beautiful black metal flora-inspired light fixtures and antique furniture and art. The staff was welcoming and used to dealing with tourists--their English was great (as was mostly the case all over Switzerland). We started out with a couple of glasses of red wine while we perused the menu. We thought it'd be mostly French and Italian stuff but they had Thai and Indian dishes on there, too, which was intriguing. It's not a huge menu, but quite diverse. Anyway, I opted for escargots and the mushroom ravioli and my friend decided on the smoked trout fillets and spinach quiche. Well wouldn't you know it, they were out of the mushroom ravioli, so I decided to go for the quiche lorraine. Our appetizers were excellent, and I very much enjoyed my lovely snails drenched in butter, garlic and parsley, accompanied by a basket of white bread toast slices with butter. My friend liked her smoked trout fillets very much also. So far, so good. When our quiches came out I was surprised to see two little round quiches instead of one larger piece, but it wasn't a big deal. When we dug in we found them to be utterly delicious. And then...as we near the centers of the quiches we discover that they are quite cool and then eventually downright cold! I think they must've been frozen and then reheated because the centers were cooked, just cold. I don't have a problem with previous frozen foods and all, but it'd be nice if they check to see if the darn things are hot all the way through at least. So I inform the waitress and she is very apologetic, and the offending quiches are whisked back to the kitchen to get warmed up. When they came back out they were fine and I finished them. The waitress then asked if she could offer us a dessert or coffee but I declined, as I was quite full. I was hoping she'd take something off our bill, but alas, she didn't. I supposed I could've asked, but it didn't seem worth the effort. She was sort of the manager-lady, I think, and our regular waitress totally didn't apologize or even acknowledge what had happened. This sort of apathy kind of bummed me out and dimmed my view of the place as a result. Overall it was a pleasant-enough place and I don't regret coming here, but would I be eager to come back again? Not sure...

From the owner: Im Kursaal Bern verwöhnt das 4-Sterne-Superior-Hotel Allegro mit zuvorkommendem Service, hohem…read moreWohnkomfort, einem Fitnessbereich und einem ebenso vielfältigen wie hochstehenden Gastronomie- und Unterhaltungsangebot. Spannung pur garantiert der freie Eintritt ins hauseigene Grand Casino für Hotelgäste. Die von der UNESCO als Welterbe ausgezeichnete Altstadt von Bern, sie befindet sich nur wenige Gehminuten entfernt, hat viel zu bieten: Charme, Musse und Kultur. Die berühmten kilometerlangen Lauben (Arkaden) ermöglichen Shopping und Flanieren bei jedem Wetter. Wir bauen für Sie um! Von Januar bis Dezember 2020 renovieren wir etappenweise alle Zimmer im Hotel Allegro. Während der gesamten Bauzeit sind wir wie gewohnt für Sie da: Alle Restaurants, die Allegro Bar, die Eventräume und das Grand Casino Bern bleiben regulär geöffnet und freuen sich auf Ihren Besuch. Zeitweise wird es wochentags zwischen 8 und 18 Uhr lauter werden. Wir bedauern dies sehr und versuchen, möglichen Lärm so gering wie möglich zu halten. Merci vielmal für Ihr Verständnis.