The hotel is located by the World Forum, close to a tram stop for easy access to public transport…read more Overall, my stay was just fine. The rooms were clean, room service was good, breakfast was of wonderful quality, and wifi worked well. The only gripe I had was that after I arrived, checked-in and made it to my room, a staff member tried to enter my room two or three different times throughout the afternoon. I let the front desk know what was going on, but the intrusion left me feeling quite uncomfortable. Luckily, after the first time I attached the chain lock on the door, or else I would have had some man enter and find me soaking in the bathtub. I must admit, I expected the hotel management to somehow apologize for the intrusion, but no such thing happened.

Stayed here for 3 nights for a work trip. Feels like a conference hotel. No real restaurant, just a…read morebar serving 2 dishes (nothing vegetarian). Room is big, nice and clean and I had a view towards the ICTY, which has a big fountain in front of it. Each floor has a theme, but didn't really get the concept of it. Easy to get to from Den Haag Central Station, tram line 1. Takes about 10-15 minutes, so it's quite far away from the city. Not that much restaurants around, and being picky about food that was quite a problem for me.

Three and a half stars. Spacious lounges, Starbucks coffee bar, shoe buffer machines on every…read morefloor, meh food options from the in-house kitchen, but it's within walking distance to great restaurants. Try not to get an end unit, the noise of the stairway door slamming is audible even if you jam a towel under the door. Their king beds are just two twin beds shoved together, if you're wondering why the sheets fit so loosely. Housekeeping was thoughtful enough to get us a second pair of slippers, and restocked a toiletry they missed the first time around, but left the window open after a cleaning. One front desk agent went above and beyond in troubleshooting why our room's outlets weren't working, and ended up bringing up an extension cord and separate converter to make up for the in-desk faulty outlet. Another agent wasn't able to answer my question about local public transportation, and made no additional effort to find out of the answer or pass along the question to the other person working. Training seems... varied. Our real frustration was the check-in process-- their time estimates for when the room would be ready was off by several hours (and kept changing in-between), which is a huge setback when you're jetlagged and part of a group booking. I think next time we'll opt for an Airbnb for a third of the nightly cost.

Great hotel, Marco at the bar too such great care of us! He always made sure our drinks were full…read moreand we were taken care of!

Don't stay here! If you expect hot water and a/c or heat it doesn't work here! We moved rooms…read morethree times. They can't tell you the truth, even after they offer compensation they won't give you a print out so they delay your checkout. We had to miss our tour due to their delays. They had no consideration of the hours we waited for them to provide hot water. I don't write bad reviews but they gave me no choice, no one should deal with this! So disappointing!

We just checked out this morning and I am very disappointed in so many things!!! My first complaint…read morewas the elevators. It took us and the bellhop 20 minutes to get to our room because there was a line of people at the elevator, one wasn't working and we needed a whole elevator for us and the luggage cart. The elevators continued to be a problem for the rest of our stay...waiting 5-10 minutes every time. Stairs weren't an option as we were on the 4th floor. My next complaint was the pool at the spa. There was a group of 20 year old boys that were splashing, riding on each others shoulders, doing cannonballs and stealing people's lounge chairs. I had to go out to reception to get them to do something about it. I believe they had a day pass because they had light brown robes instead of the white robes we had in our room. They should have been forced to leave because of their behavior. My last problem was at checkout. We asked to put our luggage in our car so we could spend a couple of hours at the beach. We were told we had to remove the car by 11:00. Seriously...we paid almost 50 euros, parked at 17:00 yesterday and had to leave by 11:00 this morning!!! When I complained to the desk clerk at checkout, he gave me a comment card with a mini stroopwaffel attached and told me to leave a comment and they would probably do something for me "next time". There won't be a "next time".

I booked online and paid €95 for the room. Breakfast is an additional €13,95 pp. Our room was…read morefacing away from the road and entrance and was blissfully quiet. The room was bigger than we expected and the bathroom palatial and pristine. We also had a small balcony with a table and 2 chairs. Beds were super-comfortable and this will be our first choice from now on when we come to the Den Haag area again. Check in and out was fast but friendly. A great find and much less expensive than hotels in Den Haag or Scheveningen.

Idéal pour se couper du monde le temps d'un week-end!…read more It was a good moment off to the Town! Perfect place For 2 days ;Breakfast was delicious! Spa/swimmingpool/hammam are clean and confortable.

Nice hotel located next to the beach. Room was spacious…read more Double bed meant two beds put together rather than one matrimonial bed - not so convenient if you like to use up the space of one big bed. Mattress was good though. Tv had many international channels. Bathroom was convenient, but my shower changed from warm to cold and back to warm water continuously. I signalled this to reception to have it fixed, but unfortunately nothing was done. Breakfast buffet was excellent! I'm a big fan of fresh fruit and was happy to find fresh pineapple, watermelon, melon, mixed fruit salad... Besides a choice of bread rolls, eggs, bacon, sausages, fresh vegetables, Dutch bread sprinkles, etc the hotel also served "poffertjes" - a type of small pancakes you eat with butter and sugar. Wonderful! I had a pedicure at the Spa downstairs and was happy with the service. In general the staff was friendly and helpful.

The Hotel is old, but general in a very good condition. Unfortunately our room wasn´t well cleaned,…read morewhat was easy to find out because the sand of the beach was still in our room after clean up service during the next day. The location is very close to the beach and Den Haag is easy to reach by public transport. The breakfast offer was not huge, but big enough to satisfy every guest. If you aren´t here in the main saison, you can easy park your car for free in 1-3 Minutes walking distance. I would highly recommend the seaview appartement. But don´t expect too much luxury in the so called luxury room. It´s not more than a good average and for the room itself a bit to pricey.

Beautiful hotel, perfect location, and a few restaurant hiccups! It's more 4 1/2 stars if I could…read moregive another half I would. Loved this hotel in Den Haag! It's in a fantastic location -- right next to a gorgeous park and literally steps away from the Escher Museum. It's also just a short walk to the Mauritshuis (hello, Girl with a Pearl Earring ) and surrounded by lots of things to do, see, and eat. The hotel itself is beautiful -- elegant lobby, rich-looking dining hall, and we stayed in a junior suite that was spacious, comfortable, and full of thoughtful touches like tons of drawers and cabinet space. Service across the board was excellent -- from the concierge to the doorman to housekeeping, everyone was friendly and professional. Now, about the restaurant... that's where things got a little bumpy. There was one incident early on that I reported to the front desk, and to their credit, they were super apologetic -- even saying, "this isn't the first time this happened and we'll talk to the manager." (Okay... not sure if that was meant to make me feel better, but I appreciated the honesty?) Anyway, after that, they went above and beyond -- our breakfast table was magically reserved for us every morning, and the person who had slipped up before turned into the nicest person ever. I booked four nights through my Amex Platinum and got all the perks that come with it -- totally worth it. The stay overall was wonderful, but again, the restaurant really needs some tightening up. One dinner night, we waited over an hour for our food which's slow even by European standards, and they forgot our fries. When they realized it, they offered to bring us two orders to make up for it -- sweet gesture, but we declined because... well, we love fries, just not that much . They brought out mayo, ketchup, and truffle mayo (yum!) -- but then it got a bit awkward because I overheard an American gentleman behind me earlier asking for ketchup, and the waitress told him they didn't have any. My husband whispered, "He's looking at your ketchup." I wanted to offer him some, but by the time my fries arrived, his were long gone. Oops. Food-wise, everything else was really good -- especially the sea bass, perfectly cooked with crispy skin just the way it should be. All in all, despite a few restaurant quirks, I'd definitely stay here again next time I'm in The Hague. The service, comfort, and location more than make up for it -- just maybe skip dinner downstairs and explore the city's food scene instead!

I had a great nights sleep.the room was gorgeous. The bathroom was wonderful. Had a nice tub. The…read moreweight staff was accommodating and there was storage to put everything away. Was a lovely experience. You would recommend staying here anytime you get the chance if your in the area

Very nice comfortable place. The room was huge and the beds quite a change from what we have…read moreexperienced on our trip in the last 12 days. We got in late, around 10:00pm and were greeted warmly by the person at the front desk. Our room was a short distance away facing the hedge enclosed parking area. It was a nice stay.

DO NOT USE THIS HOTEL FOR BUSINESS!…read more Getting on to the WiFi requires a Hilton Honors account. The rooms do not have plugs for phones, only electrical outlets. You must buy a connector for your phone if you didn't bring one. In short, no WiFi was possible and it cost me €20 to plug in my phone and no receipt was provided for the plug purchase. Terrible experience. Not recommended.

Located close the Centrum and the train station, this is a very nice Hilton. It's a great…read morealternative than the expensive hotels in Amsterdam, yet, you're only a 30 minute train ride away! Den Haag has a lot to offer and I recommend this Hilton to people visiting from the United States. The lobby is very nice and the staff are friendly. The rooms have been refreshed recently, new shower products are on the wall as opposed to those little bottles which were difficult to open or read the label in the shower.

During my recent stay a week ago I had a very disappointing experience due to the poor service…read moreprovided by hotel staff ( front desk and health centre). This hotel is a 4 star but really needs a renovation and moreover they should take into consideration customer feedback at least for the breakfast buffet. I stayed 4 nights and I was asked to pay 10€ to have a sauna bath even though my booking already included free access to the wellness facility. Neither the attendant at the health Club nor the receptionist were willing/able to sort that issue out for me therefore I didn't access the wellness facility during my whole stay. Never again there !!!

Excellent room service with superb accommodations and amenities. Their fitness center is up to…read moredate and staffed with knowledgeable health professionals. The beach brasserie is world class and provides a relaxing atmosphere to unwind following a stressful day at the office. Furthermore, they are located on the beach!