Everything was great. I hate to give only 4 stars but once again I feel if I am in a five star…read morehotel and am forced to leave feeling like I just smoked 6 cigars then I must go with four rating. Food was spot on. Service great and Bar program was excellent.

Wow! Hotel came HIGHLY recommended and visited during a cycling tour. The spa, food (especially…read morebreakfast), views and ambiance are top notch! They cater to cyclists and the location is tough to beat. This family run business offered up one of the best stays I've had in recent memory. If I could give them 6 stars I would!

Bormio was stop 3 on a two week cycling trip across Switzerland, Italy, and France with friends. We…read morebooked the Hotel Genzianella plenty in advance based on recommendations and were not disappointed at all! We arrived very late (2:30am) and the staff was accommodating our arrival ensuring that our keys and such were available for us. The rooms were great but the grounds, breakfast, staff, and catering to cyclists was the best. As we interacted with the staff we suspected they were family as they all clearly looked like sisters...and we were right. Family owned for quite some time and the care and attention to detail shows. The attitude of friendliness to us at every moment was very nice. The front grounds were amazingly kept and welcoming to just sit and enjoy the sun and conversation. For us it presented a great place for some après refreshments as we eased our sore legs. The hotel is perfectly located for cyclists. While we didn't partake in the promoted Stelvio Experience (we had arranged outer own courses for the 3 days) it did look like quite a good organization if you hadn't arranged a plan in advance. The hotel and Bormio are perfectly located for riding. We didn't use our car at all and were able to ride Stelvio, Gavia, Mortirolo and other areas with ease. The hotel itself caters to cyclists with an amazing secure bike room and all the tools you could need to give your ride a tune each day and wash afterwards. Really fantastic. And the laundry service for your cycling kit also was very welcome. The front desk also carries some gels and electrolytes for purchase if you need some. While we didn't partake in the restaurant for dinner, the breakfast was amazing. An array of very tasty options to please everyone. Coffee, latte, espresso machine accommodates those in your party who drink coffee. And if you don't there are plenty of other fresh fruit juices to enjoy. Fantastic breakfast to start the day. Totally would book here again if coming back (which I hear the skiing is amazing as well). Many thanks to the Andreola family and staff for their hospitality!! Grazie mille!

My wife and I stayed here for a short wellness trip. The hotel is nice but not really worthy to be…read moreclassified a 4 star hotel. The service was nice but not very tentative. The rooms were big but the furnishings weren't the most suited. The wellness and fitness area was good but again, I would have expected more of a 4 star spa hotel. We weren't offered any additional towels or slippers, the gym area was small and the massage rooms appears rather old.

From the owner: Our family-run 4-star TYROL family retreat is the perfect choice for your accommodation in the…read moreMeran area. Unlike a classic hotel holiday, holidaying in an Apart-Hotel gives you as much freedom as you ever could wish for to get to know the best of South Tyrol, with its extensive range of activities and culinary variety.

Went there for skiing and had a great stay. Staff was incredibly friendly and attentive. They offer…read morefree transport to and back from the skiing area. The best thing was having a beautiful sauna area at the hotel after being skiing during the day.