The hotel was everything it promised. Amazing location and view in the mountains, with luxurious…read moreamenities, and great food. We booked the Double Room Deluxe package, which included both dinner and breakfast (both of which were excellent). Our package was also supposed to include a late check-out, to allow us to enjoy two days of spa use.
The problem with our stay arose on day 2, when our relaxing spa day was interrupted by the hotel staff at 2:30 pm, telling us that we were supposed to have checked out by 2:00 pm. We were then informed that our late check-out had been unavailable, even though we had not been told this when we had checked in the day before. We were rushed to our room and told to pack up, while the hotel staff kept knocking on our door insisting that we hurry out of the room so they could prepare it for their next guest. Unfortunately, that one event somewhat soured what would otherwise be an absolutely perfect and relaxing couple of days at a remarkable hotel.