5 star hotel? I am not sure the grand appeal here but nice property, many things to do (bowling,…read moredisco, kid zone, pool, billiards), okay location, small but appointed rooms and prices on food are reasonable. What is not reasonable is the upcharge on a weekend night. Double the money and nothing new or exciting except a "disco", or club, at night. That is the same place the bowling is at (think large skee ball). The servers down there are so full of themselves it was sad, but entertaining, to watch. Still a fancy place with fancy things but nothing to really say this is the place to be in Ustka. Try a B&B closer to downtown, like pokoje goscinne pod delfinkami, and you will get a better feel for this lovely city.

I have never given a hotel 5 stars before. I wish I could give it more. The Grand Hotel Lubicz is…read moresimply excellent. Best staff ever experienced by this reviewer. Incredible facility, food, and atmosphere. I can't even comment on the price... it is so low it is embarrassing. I received the dinner bill and it was lower than the planned tip! I love the pool slide and multiple Jacuzzi tubs. The steam and sauna rooms are to die for. The topping is the rotating lounge above the 5th floor. Truly fantastic.

This hotel is great and in walking distance to bars and restaurants downtown! The breakfast buffet…read moreis great but no brewed coffee, only instant coffee. The food is great in the hotel restaurant.

Disappointment. That's the prevailing feeling I had after the visit to Dolina Charlotty. It's…read morebeautiful location, fame coming from the yearly rock festival and good marketing promised a place of luxury and rest. That's far from the truth. It's a big hotel, very family-friendly, which means a lot of children screaming and running around. Hardly a romqntic getaway. The spa also disappoints - one, not so big swimming pool, one crowded hot tub and saunas - a lot of them, which is good, but also without any distinctive style. Small things ruin the experience here, that could potentially be great. Just one, small elevator for the whole, huge building. No drinking water anywhere, including the sauna zone. Dirty room with cobwebs in corners and shower so neglected it looks disgusting. Parking lot full of potholes and mud. There is absolutely no feeling that you're in a special place, where they care for you and where you can relax. Good sides: definitely the Bali Hai Spa - but the massage and therapy part, not the pools and saunas. The massages are being done by professional therapists and they feel good. That's actually the only place in the hotel that looks luxurious. Also the food is very good, both the breakfasts and the meals a la carte at the hotel's restaurant. Location is wonderful: it's very close to the coast and Słupsk is nearby if you want to buy groceries or anything else. I feel bad about this place because I think the potential here is being wasted. Dolina Charlotty got some good PR at some point and instead of building on that they just stopped caring at all. In a few years they can even loos these 3 stars. Shame.