This hotel is right across the street from a church whose bells toll all night long! If you have to…read morestay here request a room away from the church. Wish we knew better. We didn't get any sleep. Because we couldn't open the window and there is not control for the AC in the room, it got pretty warm at night. I am only giving it 2 stars because the room was clean and it's centrally located.

Beautiful location next to the river and away from the central city. The funicular makes it easy to…read moreget to and from the hotel. up and down. The room was relaxing with a large comfortable king+ bed. Restaurant was also excellent with high quality local products. Most outstanding was been the incredible staff. From the front desk to the restaurant, the service could not of been any more helpful and responsive with a genuine interest in your enjoyment.

Excellent menu and wine in the quiet historic part of the city with plenty of parking. Very…read moreprofessional staff. The place breathes high quality cuisine and service. Cheaper than the top ranked restaurants yet value for the price is better.

The restaurant is attached to the hotel. Six of us came here with a pre ordered four course menu…read more The staff was very friendly and they spoke English. The meal was superb! The amuse bouche was bone marrow with mushrooms. The salad was colorful with an amazing mustard vinaigrette The beef was atop peas and pearl inions with the most amazing sauce. The chocolate dessert was simply the best !! Merci Beaucoup pour un repas incroyable!

First timer at this hotel…read more Yes, my room was small (like any other hotel in Europe for the most part) but the bed was VERY comfortable. The staff makes you feel welcome which is great. Breakfast is AMAZING. Standard eggs (boiled and scrambled), sausage and bacon plus: beans, meatballs, rice, vegetarian option, bread (croissant, chocolate croissant, baguette, and four other kinds), five types of cheeses, juices, fruit (Appel, grapes, pears, melon, kiwi, orange, pineapple, etc), multiple cereals + multiple garnishes, ham, prosciutto, salamis, sausage, baked ham, different types of jam, among other

Do not go to this hotel. So small and tight unless you get lucky get the big one. Bathroom so…read moretight. Food is not that great..! No wake up phone call, too bad you have to use your own alarm. Also no toothpaste or toothbrush to brush your teeth..! WTF..!

I'm not really sure how to rate this hotel. My international travel is so infrequent and I don't…read morehave a real basis to compare against outside of US domestic places. They bill themselves as four stars. Is it four stars? Based on the amenities available on premises, probably yeah. Some aspects are first class (breakfast, service, spa, etc.) But in other respects it feels like a dated indoor shopping mall that is struggling to maintain renters. The room is horribly dated and in desperate need of a refresh. It was clean and neat...just dated! Twin beds? Not sure if this is common for Europe or not but my ample American ass is used to parking in one of two queen beds. The bathroom was nice enough with a phallic looking shower head. The window in the room opened fully (defintely NOT something you see in the US). The level B (shopping center) was sort of a ghost town and just kind of weird honestly. I expect to see something like this in Las Vegas but Fribourg?? Some of the "shops" I don't even know if they were opened or what the hours were. The French restaurant on premises was very quiet the three nights I stayed. It looks very nice...but French food is not really my thing. The special for the month was poisson (and I am allergic) so I didn't partake. There was also a Vietnamese restaurant (with various Michelin stickers talking about how important they were) on premises but I didn't have an opportunity to eat there. The hotel bar always seemed unstaffed and getting a beer was a challenge. One positive was the desk staff...very helpful answering my local questions and getting information. So in summary...I would say this is a suitable hotel for business travel. It is clean and has ample amenities. But...if I were travelling to visit I would probably look somewhere else closer to the old town.

Nice hotel but terrible customer service. I'll cut short on all the other stuff we had to go…read morethrough with the director himself (like asking us for a totally irrational way of parking our vehicle), but this man refused to give an extra towel for a double room where both towels had been used and wet, with no good explanation. Said it was a double room, so only two towels would be provided, because... that's how it is. Welp. Pretty sure this guy never stayed in an hotel elsewhere. Avoid.