You can park behind the Esso station and not get charged, thats the highlight! Otherwise the room…read morewas clean. Staff did not bother to tell us that breakfast was included. Not the staffs fault but hot water and heat was out most of one morning. It's not a Mercure we are accustomed to too.

From the owner: Das familiengeführte Creativ-Park-Hotel wurde 2009 eröffnet und verfügt über gehobene, freundlich…read moreund funktionell eingerichtete Einzel-, Doppel und Dreibettzimmer mit Dusche/WC, LCD-Fernseher, Mini-Bar, Selbstwahltelefon und kostenlosem WLAN-Internetanschluss. Allmorgendlich wird im eleganten Frühstücksraum ein reichhaltiges Buffet serviert. Hotelgästen stehen 40 hoteleigene Parkplätze zur Verfügung.

Friendly staff and great facility with clean rooms and good on-site food. The value was also great!…read moreThe parking is a bit tricky but was able to get a few tokens when I asked nicely. There are plenty of great walking areas but not really any restaurants (that I found) that are easy to get to on foot.

What could they improve !!!! Let's start with what's good…read more 1. Location to convention center ( messe) 2. Location to a great park with excellent historical sites Uuuuuummmmmmmm, hmmmmmm maybe the pool when it is working Not close to downtown and many great food and entertainment options however the tram is about 3 minute walk and that can take you there in about 15-20 minutes What could they improve1. Internet absolutely the worst hotel ever for internet. In your room at the front desk it doesn't matter it is terrible. Attached an image of window service at 12:94 am when traffic should be light this is from outside my room in the 1st floor ! Just the worst 2 steam room - don't advertise you have one because I have come here 4 years in a row and every time the steam room is broken. Sauna shut down often so you have to ask the front desk to turn it in and later at night before 19 when you can enjoy the sauna the most they turn it down so it isn't really a steam Front desk not friendly but ok Beds soft not firm at all Decor 1970's' dated Room heat and air marginal effective Food options nearby not close relative to so many other hotels in nurenberg No feee parking yet it is a huge lot and I have never seen it close to full. Restaurant hours 6:30-10:30 and 5-10 nothing in between Breakfast ok but nothing special at all. Although there are a lot of buffet options so in the end decent Understand this review is consistent over my last 4 years of trips here. Why do I stay ? My company request we all stay here. There are plenty of options and this place is NO bargain. Simple request check in at 2 vs 3:00 nope but wait if I look in hotels websites you have rooms so there are empty room now put me in one. Simple request can you make me 2 eggs. NO, even though the kitchen is cooking and delivering food and has the ability to do so. So in the end service is average Way too many options than to stay in a hotel that raises prices during busy times but doesn't deserve the right to until it improves Finally why did I wait so many years to review, simply put I was hopeful the next year internet might be better steam might work courtesy might improve decor might have an update and I didn't want to be harsh but I finally had enough

Crap. Don't pay more than 30 eur a night. Terrible location and advertising that misleads you into…read morethinking it's near the city. It's not. It's in an industrial park.

What a great place to stay. Free parking area for hotel guests. Lady at the front desk was very…read morehelpful, and nice. Room was very clean, and had a tub and a shower. Two USB ports in the room, and 2 bottles of water. Packaged sweet treat left on each pillow. Elevator at hotel. Our room faced the street, but I heard no noise. They have Netflix and YouTube on the TV. They have snacks, drinks and alcohol near the breakfast area, and a box to drop in your coins to pay. (A menu lists the prices. One liter coke was 1€) Underground train entrance right outside the hotel, to take you to the Christmas market. Breakfast was great. They had 2 "hot" plates, of sliced potatoes that were very tasty, and zucchini slices, with tomato & cheese on top. Nice coffee machine with cappuccino, cafe latte, espresso and others. Boiled eggs, meats & cheeses, cereal, fruit, cake, and much more. This place has an excellent location, great room and breakfast. You will not regret staying here. Pay your bill when you check out. (That doesn't happen in the US!)

We've stayed there a few times because the staff is very nice. But unfortuately, we've had a…read morefirst-hand incident when the owner was very dishonest. His business practice was not only poor but dishonest, insincere. He also hid from concern and passed it onto his staff and simply didn't reply. We cannot support this dishonest owner any more.

Absolutely one of the best hotels I've ever stayed in. The front desk workers, breakfast servers,…read moremaids, everyone was so nice and friendly and happy to help. The breakfast was phenomenal, and was in the cutest room. The whole hotel felt like a castle. I seriously would want to like have my wedding there or something. I felt like a princess the whole time and it wasn't even that expensive! The room had good heating, lots of charm, a comfortable bed, a TV, and a very nice bathroom. I wish the gym had a treadmill, but frankly I'm happy they had a gym at all with a bike. I really have no complaints. Everything about this hotel was wonderful. And if you're wondering about the location, don't worry for a moment. It's about a three minute walk from the train station (I know what you're thinking, but I promise this train station isn't dodgy at all and there are no bad characters hanging around, so it's totally safe!) sits in the middle of the wonderful Main Street for shopping, Christmas markets, and fruit stands. It's right by a few museums, too! You honestly couldn't ask for a better location. The walls were thick in the hotel so you never heard a sound from the street or other rooms either. Again, this was one of the absolute best hotels I've ever stayed at in my life.

Lovely experience. So close to the Christmas markets. We're there every moment. Close to…read moreshopping and restaurants, etc. Also loved that it's all very easily accessible from this hotel. Will definitely stay here again.

Location is brilliant, hotel most beautifully renovated and stands out against what you would…read moreexpect from a Holiday Inn, which is ususally below the standard we book on our tours. This one is really nice. However, I booked a double room with a single matress for me and my wife - I particularly asked for ONE matress and not two, knowing they do have rooms with such matressses. Sadly, they failed - and on request said they do not have any rooms with one matress anymore. Next morning, my make up artist told me she had a room with one huge matress. If you want to get good ratings, never lie to your customers. They may find out - and you look bad.