Of all the hotels I've stayed at around the world, this place has by far the absolute worst…read morecustomer service I've ever encountered. The owner was at first condescendingly dismissive then aggressively rude when I mentioned that I was uncomfortable having to walk past a floor to ceiling curtain-less window to get from the bathroom to the bedroom in the 'family rooms' area of the hotel, and that the bathroom smelled strongly of mildew. Save yourself the hassle stay somewhere else in Beilngries!