My girlfriend and I love Fiesta Americana. It's a beautiful hotel with old-world charm…read more The lobby is stunning! There is a very nice pool with a large shallow area that is great for small children, and a separate, glassed-in hot-tub area. The first-floor mall has some very nice store for browsing and shopping. The rooms are nice, and spotlessly clean. We've always found the staff to be friendly and helpful. We've used the laundry service and the spa services, and they were great. The breakfast buffet is first-rate. There's a huge selection, and everything is delicious. The hotel is half a block from Paseo de Montejo, a beautiful place for a morning walk. I can't think of a single thing I'd change about Fiesta Americana!

Clean rooms, There were urns of excellent coffee on offer every morning with cookies or fresh…read moreapples. I'm still craving that coffee and it's been two months. The rooms are stocked with an abundance of towels and products. Oh, and I was surprised to discover that there were enough hangers. I enjoyed the chicken pibil in the fancy restaurant and the line soup. The pibil exceeded my expectation with a perfect balance of spices and the pickled onions. The other restaurant serves a breakfast buffet which was not something I chose to indulge in a second time. The staff are what makes this hotel worthwhile. The front desk and housekeeping staff are simply the sweetest and most industrious group of people i've encountered in years. We chose a room overlooking the courtyard since I'm not a night owl. If you choose to face the city, be prepared to hear music and conversations late into the night. The entry level houses a small mall where you can find touristy goods like, clothes and jewelry. There's a Chili's restaurant on the ground floor but why? You can walk around the city and find delicious food at high and low prices. You can find beautiful hand crafted items to take home or adorn yourself with in town. But you have to be willing to venture out. We spent 13 nights at the Fiesta Americana. Overall, I would say it was reasonably priced with great service. One star removed due to the lack of a qualified and knowledgeable concierge and because the breakfast bit was an overpriced disappointment.

My wife and I stayed here for 1 night, the Hotel is very nice, and clean…read more We stayed in room # 1, the only one that is on the first floor. The staff is very friendly and helpful. The beds are hard, but very comfortable, and the shower is nice and hot. There is a mini fridge, but there was no coffee maker in the room, when we asked for one, they brought us some weard coffee maker that takes little capsules. There are two swimming pools, one that belongs to room # 1 and a larger pool for the Hotel, however it's very hard to climb out if you are not young and skinny, I really had a hard time getting out of the pool. Please invest in a hand rail or banister. Just because of the pool not having one, we will not return. The room comes with Breakfast, and that was very good. Chef Bob Lissandrello Yucatan Food Critic

My family and I really enjoyed our stay at Casa Itália. It is VERY CLEAN! It's close to historic…read moredistrict but far enough to get a good nights sleep. Irina at the front desk gave us really good restaurant recommendations and list of activities to do. We will be be sure to come back when we visit Merida again.

My wife and I visited Merida for the long weekend and when we stepped into this place we were…read moresurprised with how much this place had to offer. My review of this place won't be able to offer anymore than all the other excellent reviews for this place but Here are my two cents... Jan and Rita are lovely people who greeted us with a smile; and after a red eye flight and a long drive from Cancun, it was really nice to be greeted by them. We walked into the lobby where Jan brought us something to drink and explained all the places of interest in-and-around Merida. We were then shown to our room which was very clean and had all the amenities you can ask for. In the evening we got meet Ramon who was a wonderful chef and took the time to explain the origin and the thought process behind each of the yucatacan dish we ate -- he is also a very fun loving guy with a good sense of humor. Our dinner was excellent and we enjoyed the "happy hour" from 1830-1930. The water from the swimming pool was very clean and refreshing. Just when we thought things couldn't get much better, Ramon once again surprised us with delicious breakfast the next morning. Overall this was a fantastic place -- I would give it more stars if I could. Thank you Jan, Rita, and Ramon for making our stay so enjoyable. We look forward to see you all the next time around. P.S. Be on the look out for Gio, the adorable pup that follows Jan around.

This is for Johannes restaurant specifically, not the hotel because we haven't stayed there…read more We first visited Johannes about 5 years ago.The food was AMAZING with an ambiance to match. We returned one year later and the food was not bad; different from the first time but we attributed it to maybe an "off day" by the chef. We visited this morning (8/24/26) and I am sad to say the food was downright disappointing. I ordered the huevos motuleños, the same dish I have ordered every single time, and it was such a disappointment! The yolks were hard (not "runny," as I had asked the server). The beans on top of the tortillas were cold and dry. The entire dish was served room-temperature, which is not what I would have expected, particularly since my husband and I were the only customers at the restaurant at the time they opened. I don't understand why the food was served room-temperature. I appreciate the fact that they cook everything to order -- that's part of the appeal of this place, but lukewarm?? Even if it had been boiling hot, the huevos motuleños were painfully lacking in flavor. Had I not experienced great food here previously, I would have assumed that's just how they do things here but I have had great food here previously and I know they can do MUCH better.

Luz en Yucatán is amazing! I stayed there for 7 nights on my last trip to Merida and couldn't have…read moreasked for more! The entire staff was so welcoming and friendly! It didn't matter who was in the office everyone was so helpful. The location is excellent and walkable to so many bars, restaurants and shops around the city. I will be staying there again!

It was nice. Great location-very close to the main plaza. We got the room that had three beds and a…read morefull kitchenette. It was called La Perla. The staff was very friendly and helpful. The pool is nice and the facilities are great. The included breakfast was exceptional, but it did take a long time. There was also secure parking, which was nice.

Great location and beautiful hotel all around!! I had a room on the first floor right by the pool…read morewhich was an awesome area to just hang out. I worked from there for a few hours since they do have awesome cabanas and lounging chairs. You can order drinks directly from the bar/restaurant there. The hotel is minutes away from their main square/cathedral, walking distance from the Paseo De Montejo, and right in front of the Parque de Santa Lucia (hence the name of the hotel). With the hotel reservation, breakfast was included on their restaurant on site (it included coffee, an entree, bread, and a glass of juice). There are many souvenir shops near the hotel as well as many restaurants to choose from. Overall loved the hotel and highly recommend it for everyone looking to be in the middle of everything in Merida! Spanish Review:: Magnifico hotel ubicado en el medio de muchas atracciones en Merida!! El hotel es sumamente comodo y muy bonito. Trabaje unos dias desde el patio ya que cuenta con cabanas enfrente de la piscina. El hotel esta ubicado a unas cuadras del zocalo principal al igual que la catedral de San Ildefonso. Unos minutos del Paseo de Montejo y justo enfrente del Parque de Santa Lucia. Tambien hay muchas tiendas de souvenirs cerca al igual que un sin fin de restaurantes (ya sea el Chaya Maya de comida tipica Yucateca o algo mas gourmet). Con la instancia en el hotel tambien incluye el desayuno en el restaurante en la parte de enfrente del hotel. Todo el staff del hotel se portaron de lujo y bastante amigables con nosotros.

Hotel Casa Lucia is a lovely boutique hotel approximately 5 blocks from Merida's main zocalo. We…read morewere there for three nights. Our room was clean, spacious, and well appointed. We were disappointed the in room safe was broken. The bathroom was well stocked and very roomy. The staff were very efficient. We ate breakfast each day in the small restaurant. The Huevos Motuleños are excellent. We liked this hotel ver much.

My friend and I were looking to visit Merida and were looking through the Lonely Planet books to…read morefind a good place to stay. This place popped up. After looking though the website, we fell in love instantly. This lovely boutique hotel is run by a gentleman named Alex who was a former chef. He would make breakfast every morning and it was to die for. He also gave wonderful recommendations around Merida. The building is old, but it has been well taken care of and very charming. We stayed in the Kabah room which was very comfortable. It even has a rooftop with whiskey as a nightcap. I absolutely loved my stay here and would love to come back whenever I'm visiting Merida!

Everything about this stay was incredibly good!!…read more Alex the owner goes above and beyond to personalize each visitor's stay! Knowledgeable about the area and a troubleshooter for every situation that arises! Breakfast was by far the best we have ever had!! I posted some food pics- The actual hotel feels more like a luxurious home with hints on Moorish influence-the roof deck has a dunk pool, lounge chairs and a bar where Alex hosts a daily tequila tasting! He keeps the bottle a available to enjoy- it is the smoothest tequila I've ever tasted with rum and brandy undertones- Again, this hotel offers convenient access points, close to el centro, mercado, paseo montejo along with the plethora of bars, trendy restaurants and nightclubs

My wife and I stayed at Casa Lecanda for my 50th birthday trip in March, 2021. The hotel is…read moreconveniently located about 2 minutes walking from Paseo de Montejo and about 14 minutes from the Centro Historico (Cathedral, Palace, main plaza). It is a boutique hotel with only 7 rooms that are named rather than numbered. They offer free parking and a free breakfast which includes fruit, yogurt, granola, bread, coffee, and juice. It is excellent and was enough for us most days but they do also offer other full breakfast meal items like eggs, bacon, french toast, etc. for an additional charge. While you are staying there you should also try the Oliva Enoteca restaurant less than a block away. It was one of our favorite meals of the trip. We really can't say enough about Casa Lecanda - the rooms were spacious, the service impeccable, and the location very convenient. We'll definitely be back!

A personal and intimate boutique experience with amazing food and accommodation. The staff were…read morefriendly and helpful. The surroundings are traditional and classic with historical touches and natural flora. Highly recommend.

4.5 stars An…read moreup-to-date, quiet hotel. We love the location and its neo-colonial Spanish architectural style as opposed to some of the modern glass-and-steel corporate hotels that could easily be found here in the U.S. or anywhere around the world for that matter. Our room was very nicely appointed, clean, spacious with natural light and cozy bed and pillows. The bathroom was big with double sinks, a huge modern walk-in shower with bench, and a partition that separated the toilet from the rest of the bathroom. With our connecting flight from Mexico City being delayed several hours, informed the front desk we'd be arriving late (after 1am), and the associate was very pleasant and helpful ensuring us our room would be ready when we arrived. An "A" for effort! Breakfast buffets at Stephens' restaurant were large and offered a wide variety of delicious, tasty, and an uber scrumptious authentic Yucatan food daily. Pollo caldo with limon y cebolla and salchichas got to be my favourites. For the not so adventourous foodies, the buffet also included standard American eats. Gym was somewhat of a let down for me. Small with only one treadmill, a stationary bike and some multi-weight equipment. There were no dumbbells or kettlebells and foam rolls available. Courtyard and pool is small but nice. Fountains surrounded by lush greenery provides a peaceful ambient environment in which to relax. Fresh towels were available on the lounge chairs. Staff is very cheerful and exceptionally helpful throughout our stay. This was the type of service we've encountered not only at the hotel, but throughout the community. From restaurants to boutique shoppes to tourist attractions, where ever we went everyone was delightful and went out their way to assist. Great location. A walking distance to Paseo de Montejo. Other establishments surrounding this hotel are Oxxo, Fiesta Americana, Hyatt, Holiday Inn., etc. Recommend using city taxis over Uber as there is an ongoing dispute between the City of Mérida and Uber. Overall, our stay was pleasant and definitely consider as our top choice when going back to Mérida. One word of caution...since the hotel's layout is very open and the floors are tiled, noise can carry which may be a disadvantage if you are looking for that tranquil spa like experience. "The great advantage of a hotel is that it is a refuge from home life." - George Bernard Shaw

Very nice old Spanish colonial style with modern updates. They have big rooms with cushy beds and…read morenice comfy sheets. The windows have two blinds, one for blocking out the light completely and another for privacy from the courtyard below with pool and seating. The pool wasn't big but had several shelves of levels of depth. It had a fountain in the background that provided some peaceful ambient sound. The lounge chairs has fresh towels for drying off, though when many people come and go they can be depleted fast. The bathrooms were spacious with an open shower and a hidden toilet but no door separating it. The amenities were nice and were nicely stocked. There was a mini fridge which was locked, and a coffee maker but only one bottle of water for making a brew. Staff was pleasant and helpful in getting a taxi driver to take us to Uxmal and back for the day. Not the fanciest Intercontinental, but still a nice hotel.