The hotel annunziata is amazing, but nothing is better than the service from Massimo, he is the…read moreabsolute best. Not only did he help us coordinate our transportation for the weekend, but he also gave us a fun and informative history lesson on Ferrara. 5 stars for Massimo.

From the owner: Benvenuto al nuovissimo hotel Annunziata :)) Estetica,…read morecuriosità, urbano, spensieratezza, cosmopolita, comunicazione, gioco e 2.0 sono i nostri temi e se sono anche i tuoi allora ci siamo. I nostri 27 ambienti di ospitalità prendono forma in due siti: 21 all' Annunziata e 6 nel piccolo palazzo del '300 chiamato PRISCIANI, posizionato a soli 150 passi dall' Annunziata. Lo stile dell' Annunziata? sicuramente essenziale ma non minimalista, di design mai eccessivo, ambienti caldi ma anche high-tech, uno stile che incontra il gusto del business ma anche per te che vieni per piacere e per godere degli eventi e dell'arte che ti offre Ferrara. Gli ambienti di ospitalità sono disponibili in tre dimensioni first room, superior, suite per offrire spazio e libertà per ogni esigenza e budget. Per le piccole e grandi famiglie e gruppi di amici ti consigliamo gli ambienti del PRISCIANI, unici e ricchi di storia e di arte.

The people who welcomed us were extremely nice. It is a perfect location in the center of Ferrera…read more They helped us park the car very nearby and the woman gave us extraordinary suggestions for what to see. Clearly very refined people. Pretty decent place. But it was hot in the summer and the air conditioning is very underpowered. Not unusual and Europe and I travel with a fan so it was not the end of the world but it was a very hot day. And a loose showerhead fell in the shower. Just missed my head. Clearly an accident that could happen. What was most troubling was that when I gave this review with pros and cons on another site I was pursued by emails in an abusive way by the son who does most of the reservations.

I stayed in the hotel for 5 weeks whilst working in the area and all I can say is FANTASTIC, the…read morerooms are a good size and comfortable. The breakfast that comes in with the price has a good selection of all sorts. The staff are professional and very friendly, all in all a lovely hotel and I would happily stay here again. Also if you are staying here it is free to use the hotels bikes, which is a great way to explore Ferrara

This isn't your average bad hotel. The staff seemed to go out of their way to be rude and…read moreunhelpful, making our stay at Hotel Ferrara a truly dreadful experience. The problems started even before we checked in. On the day of our arrival, we had a flat tire during a storm about 10 miles outside of town and called the hotel to ask whether they could tell us which taxi service served the area we were in so that we could reach the hotel. The hotel reception was quite unhelpful, telling us to search on Google. Gee, I wish I'd thought of that. When we finally arrived at the hotel we found staff who were almost all discourteous and uncooperative. One of the employees pretended not to understand me even though I speak fluent Italian and English. We were later told by one employee that the staff were expecting the hotel's new owner to replace the staff and so they didn't care about doing their jobs properly. The room was dirty and run-down - the hair dryer was broken, the room had stains on the floor and walls, cracks in the wall, and was dangerously dark - there were few lights and the ones that existed were very dim. When we complained the desk clerk first pretended not to understand even after viewing the dim room in person. She finally acknowledged the room was too dark but said it wasn't her fault and offered nothing to ameliorate the situation. We requested she give us another room. She said she would but didn't and when we followed up with other employees at reception they said she was gone and had made no arrangements to change our room. Making matters worse, in order to reach our room we had to exit the hotel, walk in the rain and cross an unavoidable giant puddle of water in the courtyard. The breakfast was truly revolting - we didn't touch it. When we complained to the kitchen staff about the dark, crusty scrambled eggs that had obviously been out for too long they made rude remarks to us. When we tried to make all this known to the people at reception they refused to allow us to speak to the hotel manager or to give us the first names of the people who had been rude so we could identify them to management. They claimed it was hotel policy not to reveal even the first name of any employee. (We later discovered this was untrue, as we heard a hotel employee mention her name to another guest.) The staff seemed to make a point of being uncivil and uncooperative. This was not only our opinion. We spoke to other guests who also could not believe this hotel was advertised as 4 stars. We contacted the hotel afterwards and tried to complain to the manager but no one responded. We also contact the hotel's management company and they too didn't respond.

This hotel is terrible simply because I can hear EVERYTHING around me. No sleep, no relaxation,…read morefeels almost like no privacy. Other than that, it is decent and clean. But I simply cannot give a good rating when I can hear the person above/next door/below me as well as people in the lobby and outside of the window. Talk about miserable.

From the owner: Siamo un hotel 3 stelle superior in pieno centro a Ferrara…read more Disponiamo di camere ed appartamenti con ogni confort. Le nostre ricche colazioni a buffet (dolce e salato) sono adatte anche per i celiaci in quanto disponiamo di un corner con alimenti privi di glutine. La cameriera sarà felice di servirvi anche caffè e cappuccini espressi al tavolo. Il nostro staff Vi accoglierà in un ambiente familiare mettendo a Vostra completa disposizione la sua riconosciuta cordialità e passione che hanno permesso all'Hotel Carlton di conseguire l'elevato standard di qualità ISO 9001. Disponiamo anche di appartamenti mono - bi e trilocali, tutti dotati di cucina o angolo cottura.

Although I only stayed for one night,​ I really enjoyed my stay at Hotel Touring…read more ​​The location is terrific​: right beside the Castle, in the Medieval part of Ferrara (the oldest and most charming), all the main tourist attractions are only a couple of​​​ minutes away.​..it literally couldn't be more central. The staff was very ​nice, friendly and accommodating. ​​​The room was comfortable and very clean. We also had a balcony with a great view of the Castle ​. They offer 24h parking space right outside the Hotel for extra €3 which was great since prices for parking spaces in Ferrara are 1.50€ per hour normally. Not a luxury hotel but considering the staff, the buffet breakfast included, the cleanliness and location especially, I thought it was great value. ​I will stay there again if I go back to Ferrara. ​​

After the renovation, this hotel changed a lot. It is up to date to what more modern hotels offer…read more The rooms are very clean and quiet. The location is perfect as it is next to the castle. Prices are okay and the staff is always helpful and kind. I haven't tried the breakfast. It is a great option for a quick stop in Ferrara.