We had a really bad experience in this resort. I booked it through Booking.con and the picture in…read morethat app did not match what's reality. We ended up leaving wIthin 2 hours and they didn't even refunded us our payment. They told us to call booking.com and I did. But then booking.com told me that the resort doesn't want to refund my payment. I paid $500+ and I lost that money This place is bogus. It showed they have ocean near them and when we get there it's filtHy. The room is not worth what I paid for and the wifi and TV are not working. I booked so many hotels and resorts around the world and it's sad to say this is the worst. I'm posting actual pictures we took in the resort and the room so beware and avoid this place. Oh btw, I cannot even rate this place in booking.com. So just imagine how a big rip off this place is. Don't trust this place and even those reviews in booking.com or other app. These are bogus and not worth your money.

We came for a family vacation and wanted to be close to the water so we picked this place. The…read morehotel comes to the airport to pick you up in a shuttle with water and provides cool towels. You drive to a semi remote road to get to the hotel. Once you walk in, the check in desk is next to an open dining area that opens on an infinity pool and beach in the background. Each room is a beach house so it's really cute. The bathroom has a shower without any doors that drains in the floor. Each room comes with a good air conditioning unit and the curtains do a good job of blocking out the sun when fully closed. Outside patio has chairs with long arms to dry your clothes. The only worry I had was that the outside sliding doors are tricky to lock. The pool was nice to swim in and it was very peaceful. It was cool to see the tide coming in and out every day while swinging in a hammock. Breakfast is buffet style and they start early for those that have tours. They also make omelets, pancakes, and eggs for you on request. My only complaints are the walls are a little thin so you can hear everything and you have to travel to get anywhere since it's a bit remote. I think it does add to the charm, but be prepared to travel some when you come here.

Very beautiful hotel with great staff . Continental breakfast is nice but could be better . Not a…read morelot of selection . Some rooms have beautiful forest views and some are horrible. Very clean and spacious rooms . And they have comp airport shuttle . Now my complaints,,,,, they need to upgrade their door locks because you can literally open the room door from the hallway using a credit card. Their doors do not have the guard which would prevent this so be careful until they remedy this security problem ! Management was notified . I changed my room because of this and new room had same problem. And with staff we tried other door and credit card popped open the door . Now my only other problem was the cold swimming pool . Nothing more I hate is when I can't go swimming in a beautiful pool because it's cold !!!!!! One of the reasons I booked this hotel besides I am a rewards member . And there's really no property grounds to walk around on. But we had a very 3 night stay .

So excited with our stay here. All staff is very friendly and accommodating! Pool, gym, and spa are…read moredone very well. Utilized their massage services, they did not disappoint! All food is delicious! Their breakfast buffet is bomb! They have an omelette station. So much good good.... hot food and of course juices and coffee to drink. So happy with out stay here!!! Will come again!

Great place, friendly staff, and wonderful location! I would definitely recommend this place.read more

We stayed here for one night before a flight. The grounds are impressive and gorgeous. Main pool is…read morehuge and great for lap swimming or lounging. Tomato Basil restaurant was actually great pizza (chicken shwarma pizza as a hit!), but service was slow and prices were high. Room was immaculate and well appointed. I just love the style of this place. They were doing some construction while we were there, but it wasn't overly noisy. Free shuttle to the airport is a nice perk.

We enjoyed our short stay at Princesa Garden Island. TJ helped us every step of the wah during the…read morecheck in process. There are a lot of hidden amenities that make this place a five star. First, they have beach access during the day where you can chill at the sandbar after canoeing about 10 minutes. It is quite beautiful there, and you'll enjoy it any time for. 8-9 am or after 4pm. Second, the breakfast is legit with both Filipino and Western items. They have lots of condensed milk for coffee or your bread / desserts. Definitely do not miss the noodle station. You can get the glass noodles or egg based noodles. For lunch you can check out the restaurant that serves Italian / Filipino cuisine. The four seasons pizza is to die for, and so is the seafood plate. Try out the Filipino desserts, or top off your meal with a chill pina colada. Last but not least, the pool is by far the greatest amenity. They do an excellent job keeping it clean, and it's extremely beautiful day or night. I highly recommend trying to procure a room with direct pool access! Thank you awesome service members !

You will get transported the moment you step foot in this hidden gem in Puerto Princessa. You are…read morewelcome by a world class staff that ensures every inquiry or every need is met. Every staff greets you with a smile on their face along with a hand in their heart. It was uniform everywhere. The hotel room in 5316 overlooked the view of the resort in general. The amenities are taken care of even if you forgot your toothbrush. The cuisine in house has a nice selection of Italian meals for western tastes or traditional Filipino meals to get that local flavor. Make sure to go to their breakfast buffet. But the highlight of the trip is the amazing pool that envelops a good portion of the resort that interconnects to the kids section that includes slides and activities for your ones. Princessa Garden Island is a gem hidden in one of the most beautiful islands in the Philippines. If you want to escape, this is a must in Palawan Philippines.

Beautiful hotel, the staff is amazing and extremely friendly and welcoming. Make sure you go to the…read moreupstairs bar!! Good drinks & billiards.

Nice accommodations close to the airport. They have a nice pool that gets visitors day and night…read more The restaurant breakfast is satisfactory with both Filipino and western items. Rooms are par / sub par, but they will help you with any needs or quick fixes. Service is excellent and very polite.

Did quite a bit of research for the hotels located near the airport and this was one of the newest…read more(and more updated) ones that came up on trip advisor. We signed up online and got a pretty good rate for 2 nights. Hotel pickup at the airport was on time and easy to find. Took a short 5 minute ride from the airport and arrived at the hotel(located right next to Robinson's shopping mall) was welcomed with some type of juice while we waited in their outdoor / indoor concept lobby. The staff was welcoming, everyone here was nice and wanted to assist in any way. The rooms were clean, AC worked well with no issues and beds were crust and comfortable. No complaints regarding the room.

First and foremost. The staff is marvelous. They are very nice. And I appreciate that…read more Next the nitty gritty. 3 stars for the cleanliness. Our suite smelled of mold/mildew which is frustrating given the price, and the hotel itself is a bit dingy and needs some TLC. The hallways are dingy. Things are coming apart. Etc. Also for 3 stars. The response to message. I left both an email and insta message without responses regarding massage and other room services. Ever stayed somewhere where the photos are much nicer than the actually hotel. This would be that place. This hotel definitely needs some love, touch up, and work.

Hotel Fersal - Very clean and comfortable hotel in Puerto Princesa…read more Not a "luxury hotel" but definitely has very clean and well appointed large bedrooms. Hopefully management will keep up the high level of service and cleanliness that this hotel offers.

My 3rd day Palawan, first breakfast that filled me Pancit…read morecanton was good, pork Torino excellent Pancit canton is very similar to pork , chicken Lomein

Stayed here several times and have reservations for a 3rd time. Great place to stay, good…read morelocation, pleasant people to deal with.

Floral Villarosa is a charming hotel in a quiet residential area just a few minutes taxi ride from…read moredowntown Puerto Princesa. The property is like a garden of Eden; walled and very private with lush landscaping and a pool with a soothing waterfall. At night the lighting is very intimate with lots of glowing lanterns and candles. The staff is very accommodating and there is a nice restaurant too. There are actually a lot of restaurants in the area on Manalo Street. The rates are very reasonable and there is always a nice international crowd . Highly recommended.

My review was based on the excellent customer service! Three-star accommodation because of the…read morecondition of the hotel. This establishment is not a 5 Star hotel, but the customer service is top notch. The wifi here didn't work on my second, and third day, and my shower did not get very hot. However, they made it up by their professional staff including the maids and security guards. They were very polite, kind and helpful. Always saying good morning, and have a nice day. The complimentary breakfast buffet was fabulous. I was able to custom order an omelet and sit by the window to watch the sunrise. There's also a real gym at this hotel, so it was nice to be able to work out.

I'm so glad that we found this hotel. It is close to the market, Bay walk and especially the INC…read morechapel. Very friendly staff particularly the Executive Chef, and folks working in the restaurant. I have jokingly requested a special food for breakfast and to my amazement they offer champorado or porridge the next day..WOW, how do u top that service. Not a very fancy place to stay but you notch in customer service. I highly recommend this place for folks looking for best bang for their bucks. I would have given this 5 stars if their towels are newer.

Service: 1/5 Cleanliness: 3/5…read moreLocation: 3/5 The staff and service were something left to be desired at the Microtel. From the front desk to the restaurant, everyone seemed to hate their job which gave such a poor impression of this island of Palawan. The shared areas were well kept and clean, but the bathroom had mildew and signs of the previous occupant. I'm typically not so critical about things like this, but in combination with the service level, I'm concluding that this is not a well managed establishment. The location is gorgeous, but pretty far from anything walkable. If visiting Puerto Princesa, I recommend staying elsewhere, or come in with the bar set pretty low

Stayed here for two nights during my last Philippine vacation, going to the Underground River…read more Staff is friendly and attentive. They are also helpful in giving recommendations around Puerto Princesa, if you decide to leave the hotel. The rooms are basic, but very clean. The best part of the room was the sliding door that opens up to the ocean. Just steps away, there were beach loungers, a few picnic tables, and hammocks. And a few meters away, was the water. Our serene "backyard" was the perfect hangout, day and night. It's low tide during the day, giving guests an opportunity to walk around the seafloor and maybe discover some marine invertebrates. At night, the high tide is just as beautiful with the sound of the waves coming in. The picnic tables by their beach can also be used for dining. Their restaurant can serve food to those tables for a more intimate and colorful experience. A very nice touch indeed. Their restaurant is tucked in the left far side of the hotel, right next to the pool. They do have a decent menu with all the Filipino favorites. At dinner time, I enjoyed their Lechon Kawali and Pancit Canton. And with live soft music, good friends, and San Miguel beer on repeat ...no complaints at all! They also offer an inexpensive breakfast buffet ...with an omelet station and simple items like sausage, garlic rice, fruit, bread and pastries. Wi-Fi is terrible in the rooms and in most places around the hotel. Funny how people would stand in the hallways and hang out in the lobby for internet reception. Might be a good getaway ...away from using the internet (if you're into that). Their minimal, or lack of Wi-Fi service allows you to separate yourself from the rest of the world, enjoy the attractive surroundings, sleep, meditate, or swim. I noticed that there were jet skis and canoes nearby. And I heard you can also get a massage. Aside from having difficulty posting on social media, there are a few good reasons to come back... -It is a charming hideaway spot a few miles away from any main paved street. I actually enjoyed the bumpy ride! -They offer shuttle service to and from the airport and also Robinsons Mall -After a long day out gallivanting in high humidity, this place makes it really easy to relax and decompress.