In July I was in Frankfurt Seckbach and needed a place to stay so I figured this property would be…read moreclose. And it is awarded 4 stars which is impressive so I thought it would be a good deal especially because I have only paid 54€ for the night.
Upon arrival I saw that the location was nothing very special but it did what I needed. The property itself looks not too exciting either but clean from the outside which is good. Inside it looked like a standard business hotel, I was certain that I landed a good deal.
Room: when I entered the room my first impression was, is this the cabin of some captain from the 1830s? Smells like it too. Feels like it. Old, very dated. I don't know if I was in bad luck and just received an old room or if they all are like that. Then one big issue was cleanliness. The room was overall very dirty. There was a huge stain on the couch and it did not feel safe and good to lay down in the bed cause if housekeeping did not clean the room, why would they be good at the beds. The bathroom too, hair all over the place, a dead spider in the corner. Disgusting. The AC also did not work. Very hot and humid night.
Service: I had an overall good experience with the front desk but noticed them missing one question: how was everything? I think they probably do not ask that because they know it won't be a good response.
Overall even for the small money, they should lose two stars because it is not acceptable to sell this hotel as a four star property. It needs renovation and a new plan on housekeeping and cleanliness.