Resort is very clean and the room is pretty spacious with tons of storage. The beds are well two…read moretwin beds with separate blankets for each bed - so yay for no one can complain that you are a blanket thief. If you are English speaking - the language barrier is going to be challenging, but it isn't impossible as the staff does understand English. I would say that the Day staff is definitely better than the evening shift - but I must give them plenty of props for trying and being extremely pleasant and welcoming at the same time. It is very worthwhile to get half-board, when booking this place during the "shoulder" season like we did because next to nothing is open in the village - because you are immediately here during after golf closes and there isn't enough snow on the slopes for skiing - so everyone in the village pretty much takes a vacation. Few annoyances - the schedule & most of the documentation in the room is mostly in German, and there doesn't seem to be much offered in English for those of us, who are linguistically challenged (aka me and the boy) so we had trouble trying to figure out what we could to use in the room and at the resort without extra charges. The schedule they have listed when you check in in german, but since they have free wifi in room and at the resort (ask at Front desk for the codes 1 ticket per device) you should be able to use google translate to cover off the shortfalls. They have parking underground for a fee - when we went it was €9 a night. The drive here was beautiful - even if it is a bit remote. But the view you can not get any better unless you are at another similar resort; since you are at the edge of the Achensee, with your back to the Austrian Alps - absolutely unbelievable view. Standouts were definitely the spa and activity staff - Adrian, Theresa and Sarah really made our stay quite enjoyable. We booked a 1/2 hr couples side by side massage with them, which included a private room with a nice pedestal tub for two, and a sauna and shower, with chocolates, lounge bed and sparkling wine. The price wasn't too bad, and it was super mellow. Than after you finish your massage, you can chill out by the fire, while they bring you tea. The restaurant, breakfast is quite good and they offer quite a selection. However dinner if you didn't get the half-board, it is a bit of a miss - I mean I see what they are trying to do, but somehow the food just falls a bit short of the pretty presentation. I would almost prefer to see something a bit more homey and down to earth, rather than foam topped something. The restaurant servers are mostly nice, with the exception of one guy, who was rude, if not slightly arrogant, to me and the boy on our first night in the restaurant. The view of the restaurant faces the lake, and it's really relaxing in the morning to be staring at the mountains and lake, while sipping a morning cup of caffeine infused drinks. I would say try and get one of the nice booths in the middle tier of the restaurant.

This was the most amazing vacation! The hotel staff and food service was way beyond our…read moreexpectations. We were thrilled with our experience and would highly recommend this stay. The spa and roof top pool are superb and the surrounding area is tres magnificent with the best hiking and bike riding in the world. In 4 days we conquered 3 mountains peaks, rode bikes all over the country side and topped it off with an afternoon of kiteboarding on the lake.