We stayed here in Sep 2017 for 3 days and it was fantastic. The rooms are clean and not crammed…read more(not to mention, the nice little decor touches are inspired by the surrounding mountains and wilderness). The breakfast buffet was so varied and so good that we could have stayed 2 weeks and still enjoyed it every morning. The hotel staff was very helpful. The bars (2 of them) were both great, and the one that serves food was also awesome (nice fireplaces help keep it cozy). The indoor pool and outdoor hot tubs were a great way to relax and spend some time under the evening stars. And we splurged for a massage in the spa, which was totally worth it! Highly recommend this hotel for your stay in Zakopane.

It was honestly the best hotel I've ever stayed at. When we got there I think the hotel was not…read morereally busy so they decided to upgrade our room. We had a nice, beautiful two-story room. The weather was unfortunately pretty bad, so we couldn't enjoy the town but at least the hotel was so nice that it didn't really matter since we spent a couple of days relaxing instead. We had the indoor pool and outdoor spa almost to ourselves. And the breakfast buffet was amaaaazing. So many delicious dishes to choose from. And the staff is friendly and speaks English. We needed to print our boarding passes and the lady at the front desk did it for us. I wish I didn't live so far away so I could go back.

5 star service…read more First thing you notice as soon as you drive up to this gigantic hotel is that there's Xmas lights everywhere and Xmas trees and it's super festive and well decorated. Who ever they hired to do it all deserves a raise. Elevators are a little old school but you can take the stairs they're huge open cherry oak polished over sized steps beautiful! Our room was great bed was a little meh but I was only there for 2 days and our main focus was the spa. Now let's talk about that. Huge pool with a balcony over half of it with canopy beds for pure relaxation. The pool is cool as it's family friendly so there's a 50 spot for the kids and a 125 and 140 deep end. Hot tub was nice fits around 6 was pretty hot and relaxing. They also have this jungle rainforest water spraying section the lights go from red to orange with bird sounds. The sauna was great!! Steam room made me so happy with the hanging lights such a zen environment. Food! Breakfast is included but room service is a 15 zl ( big whoop) they brought in so much stuff that we were laying in bed in a food coma. AND they even make you a lunch to go so you can spend the day out on the mountain or walking around the strip in zakopane. 10 stars

Excellent location and very friendly staff. I was so excited to have a weekend getaway, relaxing at…read morethe spa and in my room. However the room has slanted ceilings and anyone above 5 ft 3 (160 cm) is sure to wake up and get out of bed only to painfully hit your head. We also had a minibar in our room, full of the usual snacks. We did bring our own drinks to store in the minibar, only to be to told that our room doesn't include it and the fridge is turned off. So I wonder, why give us the room with the fridge and let the hotel's snacks and drinks stay warm? Then for the spa. I had a wonderful eyebrow shaping, salt scrub and massage experience. As far as the pool area, it really is quite grand. My only complaint about the spa would be the low temperature of the jacuzzi. This experience was going to be two stars until I went to the free breakfast buffet today, and was overwhelmed with the delicious choices. Other than those few things I would say I had a just average experience

This is absolutely awesome place where I had a chance to spent holidays and weekend break with…read morevisiting Krakow friends from abroad. It is beautifully located hotel in Bukowina Tatrzanska , in Polish Tatra Mountains with absolutely great facilities for relaxation and just to have fun in thermal pools and standard ones. You might get water massages or just swim happily in the sun. There outside and indoor pools. Slides and grotto- whatever you wish with fantastic views around. Absolutely cosy and beautiful Spa and Wellness Club and hotel with great views and so professional and attentive staff. I would like to recommend and soon I will add some pics :) Please, please feel free to visit their website.

The staff are all friendly and very accommodating. I am here with a conference and the place is…read morepacked. If you stay here ask for a room on the mountain side with a balcony. We are in a room with no balcony and a view of the parking lot which only has one odd window that opens. The thermal pools are fantastic and as a hotel guest, included. We are well fed at one of their 2 restaurants. One is modern and bright and the other is regionally traditional. I prefer the regional restaurant as it has a better atmosphere I think. The smoked sheep's cheese is a regional speciality that I do not enjoy it at all. The hotel room is basic but comfortable. The only negative would be the pillows which are lumpy and uncooperative. The wifi is overwhelmed I think with all the conference goers and does not work most of the time.

I stayed in a "Suite" which basically means more space for 3 sofas and a small glass table, a desk…read moreand a separate small room for wardrobe, luggage and clothes. Toilet and bath tub are still together and no shower to walk in ... The location, the staff, the parking are all great. WLAN worked great with my Mac but I could not get it to work on the iPhone. That is hard and will cost me extra data roaming - even for uploading this review. Food at Bar Torino is not up to a 4* although breakfast and dinner at the restaurant "4 elements" was better (steak tartare and steak were both very good). €50 per person including beverages. I would probably stay here again. 3* only because the glass table in 201 should long have been thrown out, a nasty cigarette burn stain on the floor and an air conditioning that only works when you are inside (thus I felt always cold when coming back home) - no cosy feeling there.

Excellent central location, comfortable, very modern [read: minimalist, stark lines] property, with…read moreprecisely what a business traveler needs, and not an ounce more [read: may I please have an extra towel? Where's the alarm clock?], European bed [twin, very soft mattress] - compact and efficient. But I will take the opportunity to gush about their restaurant: lovely modern decor with softer lines and pleasant color combination; excellent hospitable wait-staff service, and simply fantastic food. We had a very late dinner, but the restaurant was quite full. While the kitchen was running a bit behind, the server provided us delicious nibbles, we also enjoyed the hearty breads with rich butter, and sipped the local beer. I ordered an appetizer of grilled tiger prawns on the bed of grilled pineapple drizzled with balsamic reduction and sprinkled with red peppercorns. My colleagues ordered grilled cod with vegetables and tomato soup with cream. The shrimp were perfectly cooked: very soft and juicy, the pineapple nicely charged, pairing perfectly the sweetness of shrimp and fruit, contrasted by the reduction and the pleasant "bite" of the peppercorns. Both my colleagues said their respective dishes were delicious. The breakfast buffet, included in the hotel overnight rate, is a cornucopia of American, Continental and more local selections, to satisfy absolutely everyone's needs and preferences: eggs, sausages, pancakes, abundance of cheeses and cold cuts, salmon and salad, veggies and garnishes, breads, rolls, croissants, jams, butters, fruits, yogurts, and tea & coffee for every taste. Really, I had to contain myself and return only once to refill my plate... what can I say - it was all THAT good.