I think this is the perfect location! Near 2 literally rail stations, along with the high speed rail! Along with easy bus access so getting around as a tourist or business is easy. The hotel is comfortable, and near multiple good restaurants. Clean and pleasant and a super comfortable bed. Heads up though... there are 2 buildings so you may e going up and down elevators to get to your room location. read more

Horrible communications, tried contacting this hotel for over a week. nobody returns emails, calls nor do they answer your questions or answer the phone. Forced me to cancel my reservation and incur a 216 euro penalty. Avoid. read more

My stay here was comfortable. I liked the hardwood floor and the proximity to the Atocha Train station. It is quite a distance from Plaza Mayor but it's easy to get there via the metro which is a couple of blocks away. The annoying part was that my hotel room was in another building. I had to go in the basement and then walk across to it each time. The staff was friendly and helpful The shower was the weirdest part. It's a clear booth in the middle of the room. Felt flimsy too. But the rest of the room was good. Also the breakfast buffet was great read more

We stayed at this hotel for two nights. Below are my thoughts about the hotel: Location: Excellent location, right next to the Atocha Train Station. It was easy to go anywhere in Madrid and was nice to depart to Barcelona from this Station. It was very convenient and saved us time as we did not need to go to the airport and go through all the hassles of getting to the airport. It is within walking distance of El Retiro Park. There are several restaurants near by so you can try good local food. I did stay in another AC Hotel in Barcelona, right outside the Sants Station which coupled with my stay at this hotel made my trip very easy. Check In/Out - It was fast. No issues. Customer Service - Excellent. Everyone was very helpful. They recommended me different places where we can go and more. This is the most important thing for a hotel. Room - Our room had everything we needed and it was very comfortable and practical. Our room was an upgrade. Room was nice and clean. Internet - Fast and no issues during our stay. Premises - Nice premises (modern) although I did not use the hotel services. Area - We felt secured. Overall I was very pleased with my stayed at this location and I would definitely recommend this hotel if you are in Madrid. read more

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Very chic, modern hotel. Stayed here for a total of 6 nights (4 nights on the front end of my trip to Madrid and 2 nights on the back end). The front desk is very friendly, helpful and available when needed for information and room service, which was also prompt. Without asking, they automatically provided an upgrade to a suite for the first 4 nights just because I was a Marriott Rewards member. That room had a large terrace and a decent view. On the return trip to Madrid (second stay), they banished me to the separate annex on the first floor, which would not have been so bad except for that part of the hotel being colder than gazpacho. Either they were trying to cut back on expenses or else the heat wasn't working at all. A short 5 minute walk to the train station, it's pretty tough to the hotel's location. As for breakfast, though good, it's the same thing every day. No change whatsoever. Also, the staff will be all over you for your room number, so make sure you book the breakfast rate, otherwise it's 15€ out of pocket per person. The breakfast rate should only add about 10€ to your bill. Internet worked just fine, and the code they give you should remain valid for the duration of your stay without having to re-connect every day. The gym is pretty sad. Only two exercise bikes and one treadmill, but there's a TV, plenty of towels and open space to do yoga, stretches or aerobics, and a fridge full of water. Side note: favorite feature of the room was the shower. Multiple heads, and see through, if that doesn't bother you. read more

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This hotel is very modern and great value for its price. As others have mentioned, the guest rooms are in a separate building behind the check-in lobby and meeting site. This did not bother us, and the garden smelled very pleasant. The hotel is located slightly out of the way, mostly a short metro ride to/from the major sites - not bad of a daily commute. We were pleasantly surprised at how new everything was in the room. The shower is located in the center of the room with glass walls -- an uncomfortable situation if you're traveling with anyone other than your significant other. Unfortunately, not many benefits for Platinum Marriott Bonvoy members, not even complimentary breakfast or a room upgrade. Nevertheless, we had a nice stay and would recommend this hotel for others. read more

We stayed here for one night on my Marriott points. 20,000 points per night! King bedroom located in the 2nd building, reachable by walking through the garden. Modern, trendy & a taste of simplicity in a rather shady area of town. Like the convenience factor since it's so close to the Atocha Renfe train station & the Metro station. Lobby staff understood English well & was very straight to the point. Free wifi only in the main lobby. You need to pay 12€ euro for 24 wifi access in the rooms. Breakfast costs 14€ per person. Pretty pricey. We like that this hotel was convenient to public transit as we will be taking the public transit to the airport the next day. Shower was cool - you'll have to see it yourself! read more

Hotel AC Atocha - King bedroom - Hotels Near Me - Madrid, M

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This is one weird hotel...defined in my mind almost entirely by the shower, for reasons that will become clear enough. First, the good: The staff are kind, and very forgiving of lousy or non-existent Spanish. The rooms (save the showers), are well appointed and relatively comfortable. The location is not bad. And then there is just about everything else. First, unlike other hotels in the price range, breakfast and in-room wi-fi are not included. The added cost on these items was 15 and 12 euro per day, respectively. The price of the room was already a bit high...50% higher than the AC Valencia (see my other review) which included both free of charge. Most of the rooms are not in the main building. To get to them you have to go down a floor in an elevator, walk through the main building, leave the building and walk through a garden (for lack of a better term) which sits between the two buildings, then into the second building and up another elevator to the rooms. This wouldn't be much of an issue, but if you choose not to be gouged for 12 euro on the in-room wi-fi you have to head back to the lobby every time you need to log on. The circuitous route to grandma's house gets irritating when you have to make the trek every hour to get work email from another continent. So it goes. The real shame of this hotel is the shower...which is literally a glass cube sitting in the middle of the room. I was never so glad in my life not to be sharing a room. Even so, I came to understand those poor, unfortunate strippers I encountered in Baltimore who were dancing up a storm in a similar cube, although there were three of them, and their cube was being pulled by a pickup truck. A little more on the shower then. It is capable of ice cold and scalding hot showers. Anything in the middle...not so much. I wish you all well with this. I opted for ice cold. It hurt, but none of my skin was removed. Finally, the soap they give you is shaped like a golf ball. I suspect someone thought this was "quirky" or "fun," but it's really just stupid. Like bananas and traffic lights, soap has a shape. That shape is not round. In the end, I guess what I am telling you is that the AC, while not awful, is not wonderful either. Keep looking. If only for a shower, you know, in the bathroom where it belongs. read more

Hotel AC Atocha - Now with in-room ShowerCube - Hotels Near Me - Madrid, M

Location: it is very close to the Atocha station, and walkable distance to the museum and park. Rooms: like others who have reviewed, our room was also in the other building. While it wasn't an issue for us at the time, i can see how this would be an annoyance for others. The rooms itself are nice. Modern and simple. The shower is interesting like everyone has mentioned. Basically a glass cube for anyone in the room to see, rain like shower head. Luckily it was just me and my husband I'm not sure how the showers are in other rooms that have double beds, but it would be interesting for friends who are sharing a room. Price and other amenities: it is pricier than other hotels, but rooms are also much larger. Breakfast and wifi are not included. The wifi threw me off, most hotels nowadays have wifi included. If you aren't a marriot rewards member, i think they charge about €12 for access which is pretty expensive, in my opinion. Breakfast is about €12 also, but we didn't try it since eating out in the city is a better option. The staff who helped us were really nice. If the price is right, we could possibly stay here again. read more

Very clean and modern,rooms are in general small with either one queen or two single bed. so I had to book two rooms, family of four. Free WiFi worked great & taxis were always waiting outside. The only problem was the shower, they are four glass wall in the middle of the room.so every time I had to take a shower, I had to tell my son, daughter & wife leave the room and stay in the other room until I take a shower. I'm not comfortable butt naked in front of my minor kids, But I guess it's ok with Europeans. Not me. Overall very satisfied. read more

My husband and I stayed here for our wedding anniversary trip to Spain. First off, the location is great. It's less than a 10 minute cab ride to the Prado as well as the national library and architecture museum, not to mention you are close to tons of cafes, shopping, and Retiro park. If you want to access more in Madrid using the public transportation, it's within walking distance to their metro system. The neighborhood itself is very quiet, clean, and safe. Our first day we took a walking tour just in the surrounding area and had discovered so much to see just in the immediate area. The hotel itself is very nice. The rooms are comparable to a typical king suite in most American hotels with almost all of the amenities (oddly enough they don't provide irons in the room). But the interior decor was very modern and ergonomical. The most impressive feature was, of course, the shower, as many other reviews have noted. It's completely see through with a rain shower head and side spouts to give you the full effect. Shower is even big enough for two. ;-) The staff was very friendly (most spoke English) and upon our arrival they provided us with a map of the city and highlighted some of the best places to visit. Just a tip: Both room service and bar service follow a siesta schedule so if you want mid day or even late night service, you will find a very limited menu, as the kitchen is often closed for parts of the day. We would definitely stay here again. read more

Nice hotel from a distance , as you would expect for a marriott, but they charge about 15 USD for wifi in the rooms, though its free in the lobby. In the modern age, there are too many places with free wifi. You should choose one of them, especially when they are charging about 150 USD per night. There is also a lot of hair and some fingernail clippings on the floor of our bathroom. Not deal breakers, bit we won't be back. read more

Yes, this hotel is sleek and modern. Yes, this hotel has some really cool features (like a see through shower in the middle of the room). Yes, it is right by the train station. But I haven't slept through the night once out of three nights because not only are the walls paper thin and you can hear EVERYTHING in the hallway, but my room (503) is right by the utility closet and apparently they work 24/7 here. There was banging at 1 in the morning! There was banging at 6 in the morning (I am up at 6:30 in the morning writing this...wonder why - hint, my alarm isn't set until 9)! I tried to remedy the situation myself by putting earplugs in but could still hear everything. I then put my earbuds in and listened to music...still heard the racket. At one point I thought they were TRYING to wake me up. And I don't know if they don't just catch the door when it closes...but it sounded like they were slamming it shut. I also got chewed out by the housekeeper (who didn't know I understand a teensy bit of Spanish) when I left the "No" sign on the door. Sorry, my entire life is in that room...I don't want anyone going in. I love Marriott and am a Gold member, but I can't recommend this hotel. I'm super nervous because I've never stayed at an AC Hotel before and I'm about to check into another one in Barcelona today... read more

I stayed 3 nights at the AC Carlton and 1 night at the AC Atocha. If you are debating which of the two, red on. So, I will contrast and compare both products. The hotel: While this hotel is definitely the more stylish of the two properties, I found their room design and the location to be better at the AC Carlton, steps away from Reina Sofia and just friendlier area in general with more options at your doorstep. ROOMS: this hotel's rooms are very nice. I went as a single BUT IF I had to share, they place the showers inside a GLASS CUBICLE in the center of the room with no opaque walls. It truly is a FABULOUS shower but you will feel like a fish in an aquarium if you have to share the room. Great for voyeurs and exhibitionists, though! LOCATION: Great if you need to be in the Atocha area. Actually, the AC Carlton is a quicker walk and has many better things to do. This hotel is also in an awkward place as it has two towers. You have to PASS the hotel and a different building that does not even belong to the hotel to enter the hotel. And if you get a room assigned in the "Lacy Building," be prepared to take an elevator to the basement and then cross through a small labyrinth and garden to enter the other far away tower. BREAKFAST: Superb and worth it if included in your stay. I think the 15 Euros as a fee is way too much, but if included in your room, definitely yummy! STAFF: extremely friendly and service-oriented. There was a small snafu at the check in and they could not be nicer to resolve the issue. They were friendly and eager to assist the client! This hotel is definitely excellent and convenient to the Atocha station. I would highly recommend this property BUT if you are deciding between AC properties as a tourist, choose the AC Carlton. If you are doing business here, this hotel offers many meeting places that appeared active and attractive. It is more business-oriented then the AC Carlton. All in all, you CANNOT go wrong here! It is a GREAT property! read more

This hotel was fine but nothing to write home about. The best part was the air conditioning that was on full blast which was needed in the 100+ degree weather. The bar closed too early and the rooms were tiny, especially for the price. I think we had to pay a premium because we were in town during pride weekend so all of the hotels were more expensive, but even so, would have liked a little more space. The shower is awkwardly placed in the middle of the room so you gotta be real comfortable with your roommate if you are staying together. It was fine for us because it was me and my husband but would have been weird with two friends. Staff was very friendly, I will definitely mention that and the breakfast had a lot of good options so those were the two pluses. read more

Beware lobby thieves ! Upon checking in early morning (~9) purse was stolen right in hotel lobby. Basically well dressed couple come in and asks you were breakfast place is , while another two comes and takes belongings. Another guest saw entire incident and tried to chase couple to no avail. When telling front desk incident, first comment was that they could not help. Something must not have translated well for once they realized what happened, they called police so we could give verbal report over phone, then they proceeded to call all the 800 numbers for us to cancel credit, bank, wireless service. This took over an hour and they even looked for phone numbers on internet for us. When we asked if this happened before, the person said sometimes on weekends. We knew Madrid had pickpockets etc but did not expect it to happen in lobby. After this happened to us, we could not help but notice how many other guest left bags, backpacks etc open in lobby since free wifi only in lobby. As for room itself: we were in second building. It was not a big deal to go down one floor to get to other building. From what we gathered, superior rooms in main building and normal rooms in other. Basic but functional room in minimalistic modern design. Yes, clear shower but it fogs up and not a big deal. Not crazy about the golf ball shaped soap or metal shower floor but appreciated the rain shower head at end of day. Toilet is separated and behind colored glass so nothing is seen. We were on high floor at end of hall to avoid noise but you could definitely hear your neighbors doors open and close. They need to put WD 40 or check the hinges. As a rewards member you get free wifi in room but no free breakfast or room upgrade. no coffee maker in room or clock. Even though floors are non smoking we could smell neighbor's who decided to smoke one evening. We called front desk to complain and that's how we found out entire floor non smoking. They said they would send someone but we didn't hear anyone walk the hall (remember you can hear neighbors in hall). Okay location with easy access to Atocha and buses on Paseo Delicias but after the worse start to stay and noise / smoke factor not sure we would not recommend. read more

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I love this hotel. It's part of the Marriott family, so we used points for our stay. Breakfast is great for us gringos, who like buffets. Coffee machine is fabulous. The location can't be beat. Near the Reina Sofia museum, the Prado and the Royal park, which is now a public park. Some may think it's shady, I found it to be a regular, quiet neighborhood. But then again, I'm from NYC, so I'm very comfortable in big cities. The staff was friendly. read more

The staff spoke clear Spanish & English and were forgiving to my Spanglish. As any other AC hotels, they have a modern feel with a mixture of high end and medium quality amenities. We were upgraded to a queen room with a private terrace. Room 705 to be exact. The room was much larger than most European hotel rooms that I've visited, which is always a nice surprise. The closet was HUGE, shower had rainfall and side heads and the terrace was gigantic!! On the other side, I don't care for AC toiletries and the round ball soap is interesting to adjust to. The sheets are mediocre quality and the bed is quite hard - neither of which I would want to slip into on a nightly basis. Additionally, they don't give platinum members any free bottles of water which is just a tiny disappointment when you check-in already parched. For those flying right in, the Taxi from the airport was ~$30 euros and the Metro / Eurostar station is ~8 minutes walk. I like the hotel, room and staff overall and would give this place a thumbs up! read more

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This hotel is very close to the train station and easy access to The Prado if you dont mind walking about .5 miles. Clean and comfortable. Interesting shower set up. read more

This is a nice hotel. Very clean and modern. The staff was friendly although I wish they could have offered more help with getting around the city, etc. also the breakfast ends at 10:30 which compared to other places is a bit early. Otherwise the hotel is nice with only a 15 minute walk to the city center read more

Great hotel, staff & location. The rooms are clean and the services are solid. If you decide to eat breakfast here it too is very good. I'd recommend staying here and when I return to Madrid won't waste my time looking for an alternative! read more