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Boot Barn

Boot Barn

1.0
(1 review)
0.5 mi

The WORST customer service ever!! Both associates treated my daughter and myself like trash! Asking…read morefor help to find the right sizes... basically figure it out yourself... "they are over there". My grandson 2yrs old had to use the bathroom. The older woman who unlocked the door for us was ignorant "IT'S LOCKED". My daughter and I COULD NOT HAVE BEEN any nicer to them, despite their start to finish rude and ignorant tone with us. If we had not driven 45 minutes to get there we would have not spent a penny in that store. I've shopped in Boot Barn store for at least 30 years... these women, if that was my store, would be fired! Customer service is what brings people back. It should not drive people away. I hope this post reaches the owners of that store. If I had to guess one of those women managed the store. What a shame!!

From the owner: What started out as one store in 1978 has since become the largest western and work wear retailer…read morein the nation. We say that our customers feed America, build America, and protect America. With an uncompromising desire to support the local communities we serve, we proudly offer the broadest selection of cowboy boots, work boots, western wear, workwear, western-inspired fashion, and outdoor gear. It is an honor to support the varying lifestyles of the people who make our country so great. Our vision is simple: to offer everyone a piece of the American spirit--one handshake at a time.

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Boot Barn
Boot Barn
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Hot Topic - accessories - Updated June 2026

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