I am a huge TJ Max person, have always loved shopping there. This particular TJ Max is different…read morehowever. I was asked by one of the young girls at check out to join the TJ Max membership rewards program. I said sure. Answered a few basic questions...then she said I was approved and my card would arrive in mail. Ummm what? I asked if she just signed me up for a credit card and she was like "yeah it's a credit card"...That's not what she said or implied, I'm pretty sure it's illegal to do that. When I told her that's not what I wanted, she said "it's ok, you can cancel when you get it". It's actually NOT okay. Next time I was in there it was same girl and another one same age being so short and unhelpful when I said I had a gift card....then they were speaking spanish and laughing and rolling their eyes, it seemed as if they were talking about me and other customers and other people working. It's very off putting, their attitudes. Not welcoming at all.

I am a T.J. Maxx fan through and through! Not all locations are created equal, but they're pretty…read moremuch worth checking out no matter what you're in the market for. Need some clothes? Whether you're looking for professional-looking attire or workout gear, TJ's has you covered. They carry name brands (and some designer brands like Jones New York, DKNY, Calvin Klein, etc.) Same situation with handbags and accessories. Sure, that Michael Kors bag hasn't been in Macy's for about a year, but what the hey, it's now 40-50 percent off! If you don't mind being a season behind, you can really score on clothes and accessories. They are generally free of defects, and are just overstock from department stores. Don't miss their luggage, fragrance/bath/skincare and jewelry sections, either, as you'll find some incredible bargains there, too. I'm a little disappointed with this location's shoe selection. It's the same shoes season after season, year after year. The inventory isn't changed up nearly as often as the ther sections. And that's sad, because in this one respect, TJ's is always the same place twice. I would love it if they started carrying men's shoes, but I am pretty sure none of the locations do. (They do, however, have a great men's clothing department that's almost as big as the women's clothing department.) One of my favorite sections is the back of the store, which contains home goods, cooking supplies, and gourmet groceries. It's always worth a look!

Needed a dress for graduation. Daughter bought dress thinking it would fit according to size. Got…read moreit home and dress wouldn't fit. Went back next day and store would not give refund. Only wanted to give store credit instead. Only problem is they don't have anything else I like. Tried to get manager to make an exception seeing as I need a dress for graduation and don't have the extra money to buy another dress from somewhere else without the refund. Even with receipt and tags still on dress, they will not work with customers. Poor customer service. Will not do further business with this store. Buyer beware. Asked to speak directly with manager and was refused multiple times.

Absolutely amazing store! Great inventory, stylish with class. The staff is wonderful, positive,…read morehelpful and always smiling, such a positive shopping experience..

My son left his pocket square behind for his prom tux and we were able to grab one quickly close to…read morethe venue. Everyone in the store was so friendly and helpful. Will definitely give them business in the future when we have need.

I don't even know where to start. To make a long story short, my groomsmen and I got sized for…read moresuits for our wedding. We had to constantly call and check for updates regarding our suits. once the wedding was a month out, I called for another update and they said it was prom season they're slammed and they would get to it. Keep in mind I ordered this suit months ago and they measured me and everything months ago for alterations, way before prom season. I never heard anything again. So I called back again the following week and they said it would be ready to be picked up the following monday. I go to pick it up and they said they need to take my measurements, it's not ready. They could never find the suit I originally tried on and got sized for. They always had an excuse as to why things weren't ready rather than just trying to make it right. They found pants that were 5 sizes too big and then I had to pay for alterations just to be able to have a suit in time for my wedding. Once those alterations were complete, (4 days before my wedding....)I went to pick it up and they didn't even have any of the shirts or shoes in our sizes even though we ordered them months prior. Groomsmen had to take shoes that weren't their size because they never actually ordered the sizes we put in. they didn't have anything ready until 4 days before the wedding and that's why we just had to take the wrong sized shoes just to have something to wear. The suits were nice, but this was the biggest hassle and everything was extremely unorganized to say the least. My $350 suit ending up being almost $500 with those alterations because they couldn't keep track of anything or get anything ready on the timeline they promised. When we tried to talk to them about it, they got extremely defensive and always made up some excuse. I understand things go wrong but this was next level. Every single time we asked for helped or updates no one would give us an honest answer, they would just blame someone else and say it would be ready, but every time we went to pick it up, there was something else missing or wrong With our order.

Sarah and David were extremely helpful and knowledgeable. Can't recommend them enough. A+ serviceread more

Great prices, and the service is wonderful! I mean these people went above and beyond helpful with…read morefast and friendly service! I highly recommend and I plan to do future business with Hixon's.

I stopped in because I left my hoodie at my brother's house which is 4 hours away from Lawrence, so…read morewhile I was in Rome GA. I did what the Romans do. I had to say that it was perfect timing. I went to Old Navy to replace a hoodie. I saw a vast select of clothes for men, women, boys, and girls. I wanted to shop until I dropped but I decided to stick with my decision to just buy one item. It was very tempting! I asked an associate fir assistance to direct me towards the zip up hoodies because I didn't want a pull over hoodie. She was very kind a gave me specific directions on the location of the items I was looking for. I say several pricing from $14.99 to $59.99. I just needed an inexpensive item so that I wouldn't be cold on the airplane. I picked up an item that was $59.99 and took it to the cashier. She tender the item and the final sum of the product was $27.49 with tax it equated to $29.41. the cashier gave me the internet price. I was both startled and grateful at the same time. Thanks for a great shopping experience!