I called them first and got a price over the phone for hair and nails. When I got there, the place was VERY nice. They didn't go out of their way to make me feel comfortable or anything. No small talk or chit-chat. But they were speedy. That was the ONE star. The nail tech talked me into "GEL" nails instead of the usual acrylics that I normally get, saying that they were the same price (I assumed the price I was quoted on the phone). She assured me that they are just as strong and last just as long as my usual nails but are kinder to your own nails. Okay, fine. Her work was not exceptional but do-able and she had to have her boss come look at them to see if they were okay. Then on to hair, I have very short hair and two colors. It took forever and the hair professional came to check on me very rarely while under the dryer. She wasn't a big talker and did just an average job to be honest. 9 days after my hair and nails, one nail has popped off and my "color bleeding" is still very visible. It has not washed out with multiple washes. Oh and at the register they charged me about 60 dollars more than they quoted me over the phone and I didn't ask for anything more!!!! BUT, how can you throw a fit inside of an upscale crowded salon in the middle of the day? Guess I should have! Will not be visiting this salon again. They are under new management now and getting ready to change their name, so just watch for the address. They are very pricey!!! read more