I made a last minute expedia VIP booking at Hospes Palacio del Bailío in Córdoba. It had good…read morereviews, and an appealing decor. The hotel offers 24/7 room service which I planned on taking advantage of with a long day of sight seeing. At check in I didn't receive any VIP benefits like a complimentary breakfast or room upgrade which was the first disappointment but was nothing compared to their customer service. I tried calling room service at 10:30 pm, it rang for about 5 minutes but nobody answered. I called reception at 11 pm to see if they could help connect me or provide another extension, to which they responded that the kitchen was busy and they would call me back shortly. I waited 15 minutes then I walked down to the hotel restaurant where they told me it was closed but Fernando would take my order and have it sent to my room. An hour goes by so I called to check on my order, they said it was on its way. Another half hour until a server arrives to deliver a tray, and he drops it off and quickly leaves without opening the food cover. I lift the cover to find that it isn't what I ordered, so I call down to room service but they don't answer so I call the front desk. They advised the food I ordered was all out so they brought me something else and that the salad descriptions needed to be expanded upon. They showed no respect or common sense to call me to let me know that I would need to select another entree or that the word "salad" doesn't best describe the dish. I speak Spanish, I read the description in both languages so I am totally perplexed by their poor food description. They finally offered to make me something else, but I said I wasn't going to wait another hour and a half for food. They still charged me for the dinner after all of that. I contacted the hotel who offered to make accommodations for me the next time I visit instead of fixing things here and now. I obviously don't have any plans to return to Córdoba in the near future.

By far the coolest hotel I've ever been to. Absolutely nothing wrong with this place. Spend…read morewhatever they ask.

Cute, well appointed rooms. Immaculate, two twin beds which worked for us. Perched on a hill there…read moreare lively views. Pool is good size and heated (or not) to "refreshing"It is however down quite a few steps. Plentiful buffet style breakfast. All the employees seem happy and helpful

My first parador, and it won't be the last. A striking setting atop a hill that commands a 100 km…read moreview on clear days. A castle from the 1300s. Rooms are spacious and feature a full shower/tub along with a toilet and a bidet. My room was on the third floor and faced south. The thick walls make the rooms very quiet. Service is impeccable and very friendly. I was the only English speaking person I saw. Few Americans know about paradors from what my friends tell me. It's a treat to have a glass of wine before dinner and enjoy the beautiful spaces. I ate all my breakfasts here as other options offsite are a 10-15 minute walk. Warning: large cars will not fit through the very tight gate you have to navigate in order to park (free) on the property. My Citroen small suv barely fit :). There is free public parking 200 meters away if you're driving a van

Beautiful hotel, true 5 star. We booked well in advance on the hotel's own site and paid a…read morereasonable price. We made a note in our reservation that we were staying on our wedding night. When we arrived we got a free upgrade to a suite and there was a bottle of complementary champagne waiting for us in the room. Great service! The bathroom was huge! Biggest bathroom I have ever seen.