Top notch business! Quality mechanics! Knowledgeable Staff! This shop has quickly become my go to!…read moreNeeded a serpentine belt replaced this afternoon, they had me taken care of quickly and professionally. Thanks guys!

Very helpful when setting up my appointment and I was glad they had a drop off box to leave my car…read morethe night before. They kept me informed of their findings and the cost was not what I expected, much less.

E. Wood Local Guide·33 reviews…read moreI brought my toyota rav4 in for an oil change and to check brakes for frequent grinding when coming to a stop. I called about 5 hours later to check the status and was told oil change had been completed and waiting to check brakes. A few minutes later I was contacted that my car was ready with no problems found. He explained that there was over 60% of the pads left in the front and 80% on the rear. That would be fantastic news if the brakes didn't grind! They test drove and couldn't duplicate the problem. The problem did continue for me driving home. I appreciate they didn't want to do work that wasn't necessary, but service advisor did not care to listen to what I thought might possibly cause the noise. I explained my car had previously been in an accident and had front suspension parts replaced. I suggested it might possibly be a loose pad or calipers loose or hanging up but he blew it off as a sensor. I didn't get the feeling that my problem was worth looking at beyond checking the pads for thickness and diagnosis fee. I basically was charged 204.00 for an oil change including their 3.5% credit card use included. After using my debit card I noticed the fee so changed and wrote a check for 197.00. Maybe it's me, a little confusing thinking debit card is the same as cash (most places). They did however only refund 197.00 of the 204.00 charged. So we are back to 204.00 for an oil change (to be fair, I got my preferred oil) and to be told my brakes are great. I have had people recommend your shop to me in the past and decided to give your shop a try with my brakes issue, but will never recommend or be back. Enjoy your 7 bucks credit card fee you kept, it will give me enjoyment in telling everyone I can of my experience and waste of time and money using your business. Update: I did reach out to Doug, but after emailing back and forth I am unsure he understands my frustrations of getting my brake problem blown off. It was my understanding I was paying for a true evaluation of what is causing the grinding noise. What I received is a free tire store look at the remaining brake pads. My option is they just don't care to do anything beyond the quick and easy $$, or care to listen to their customers. I never plan to return, trust is gone.

We were new to the area and needed our RV winterized on short notice. They got us in the next day &…read moredid a fantastic job. Knowledgeable staff & extremely friendly. We're coming back!!

If I could figure out how to reach an owner or a manager I would report how extremely rude the…read moresales person who claims to be an office manager was. talked over me , talked very fast and would not let me speak to say what part it was that i needed. we went to another place in Springdale and was met with pleasantness and appreciation for our business. Springdale RV is the place to go and leave that rudeness alone.

Huge thanks to the technician and entire crew at Credence Automotive Repair. We came in from out of…read morestate for a pre-purchase inspection, and they were absolutely outstanding to work with. Cody did an incredibly thorough job on the inspection and took the time to clearly walk us through what he was seeing, including photos and explanations that were easy to understand and genuinely helpful. Matt and Ronnie were also great to work with from start to finish--professional, responsive, and respectful of our time. There was no pressure, no upselling, and no shortcuts. Just honest, detailed work and clear communication. You could tell the whole team genuinely cares about doing the right thing for the customer, even when the outcome isn't a repair. If I lived in Rogers, this would be my go-to shop without question. Can't thank Cody, Matt, Ronnie, and the rest of the team enough. Highly recommend to anyone looking for a shop they can trust.

got estimate, for spark plugs and coils $1700 I did it myself for under 400 took me a hour and a…read morehalf and I'm a average mechanic

My review is based on something that happened to my car where I wasn't able to figure out why it…read morewouldn't start. This business is very close to where I was at at the time, and this man came and helped me figure out what was wrong with it, would not take any payment. You sell them see businesses that will do that for people anymore! Big thank you.

I just wanted to let you know, how PLEASED I was with how my Jeep looked!…read more I would highly recommended your services. Thank You, Joy , MO.

When you are 1000 miles from home and wake up with a flat tire... called and had someone out within…read more20 minutes. Love the fact that they had mobile service for this. Travis was quick, pleasant, and had us back on the road quickly. Considering the "house call" price was reasonable.

The Folks at Johnson Automotive helped me out in a big way. It's nice to know that while…read moretraveling that there are still businesses out there in other parts of the country that still offer GREAT Customer Service and a VERY Fair price. Thanks

I had Alex.and the team install a ROAM brand winch bumper, lights, and S&B oversized fuel tank…read morealong with my winch. The initial winch install was a joke, using supplied cables the tech simply.wrapped and snaked the excess cable around the bumper rather than shortening it to reduce ohm/ voltage loss...I took it back and made them redo it correctly, which they gladly did...better communication perhaps but also lack of attention to detail. They also failed to tighten all the connections back on the battery. The fog lights also fail to come on even though there is power.to the switch.

Alex and his team answered all my questions thoroughly and helped me understand what I want out of…read moremy van. I'd recommend OZK to anyone interested in getting work done on their vehicle.

Brad is a really awesome guy, easy to work with, professional and knowledgeable. I plan on doing…read morebusiness with them over and over. Thank you for such great service and response!