Travel agent, McKenna Taylor, helped us plan a trip to Paris for 14 people, ranging in age from…read more2-72. She found excellent deals on flights, hotel, and airport transfers. She took care of every detail, including a car seat for the 2 year old in the transport van. She was always accessible and handled any question I had promptly. She made our trip a success!

Crooks. I bought a battery from them less than two months ago. It would not hold a charge. It was…read morealmost $200. I had it taken to two different mechanics. Both tested the battery and it came up as a bad battery after repeated tests, which I have the paperwork on. I called AAA and they sent out the local tech, 'Rescue Rangers'. The tech tested the battery once, for 10 seconds, and said it was fine. He refused to replace it, even though it was within the 2 month replacement guarantee. I called AAA back and got a supervisor. He checked into it and said regardless of what the 2 mechanics said, he had to trust his tech. Beware! Wish I could leave no stars.

After trying to get some professional photographs printed in the "usual" recommended places (online…read moreservices & other local do it yourself stores), I finally found Iris Pro Imaging. I found them through a couple of recommendations from professional photographers. It is locally owned, has been in business for years & is OUTSTANDING! Customer service is the best, pricing cannot be beat & the quality of your prints is off the charts. They also offer printing on different items (canvas, ornaments, the list is extensive). Their online ordering is easy but if you prefer in-person help, they are still the place to go. They opened their services to the public (not just professionals) a few years ago. I only wish I had known about Iris Pro Imaging years ago! I highly recommend them for your photo printing needs.

Love Louisville Color and the staff. Fantastic customer service, quick delivery and great products!read more

I had a large shipping order that had to go out ASAP. Went to the Plainview…read moreUPS store and while shipping is their business their employee Ben Cox excelled in customer service. He was suppose to leave for the day but stayed to see that my order was shipped to all of my specifications to recipients across the country. Thank you Ben! Will continue to choose UPS Plainview for professional shipping services.

I went in the Hurstbourne Lane store to make an Amazon return today. Ben Cox, the manager-was very…read morerude to me. I said I didn't think it said that I needed a box, just a label- he looked at me and said,"show me where it says that". I told him I'd buy a box if needed and that I felt like he was trying to call me out. Mr. Cox continued to say, "show me where it says that" as I was pulling up the return details on my phone, I told him I must have been mistaken and I'd buy a box. He continues with "no just show me where it says that". I told him again he was being rude and he said, "I. am genuingly interested, where does it say that"? I told him he was being rude and looks at me and says, " you can take that somewhere else, I'm not taking it." I cannot believe this guy is in management, he is angry, confrontational, condescending, rude and sarcastic.

Say NO, NO, NO to Moto Photo…read more Last Friday I met with one of Moto Photo Graphic Designer's for less than 30 minutes. I needed her to make me a brochure. She said she could do it and that all I had to do is email her the photos. So I was charged $190. So I went home and tried, but thing's did not go as planned. So I call them on Monday and told them about the situation. One of the people up there told me to try it a different way. So I did, and still that did not work out. I got frustrated and drove up there with my computer. It wouldn't have taken the Graphic Designer that long to get the photos and text off my computer. But her piss poor manager wouldn't have any of it. She told me they didn't have time for her to sit down with me and that I would have to figure it out and email them the stuff they need on my own. I drove back home wonder if I was a paying customer or not. Didn't I pay these people for two hours of their time? Anyway, I discovered that I can make my own brochure and poster using Vista Print. So I asked for my money back. They refunded me $106. When I inquire about the rest of my money she said it was company policy to keep the first hour because I sat with a Graphic Designer. Does that seem fair to you? Does anybody else do this? Does a car salesman charge you money after speaking with him for a few hours then changing your mind? No they don't. Nobody and no professional gets away with this, well ok maybe our government but I digress. The Graphic Designer sat with me less than 30 minutes and did not do any design work for me because I could not get her the text and photos. Folks, just save your money and go to Vista print or Café press. Go somewhere else so this does not happen to you. This is a predatory business that preys on Disabled Veterans like me. Shame on them.

I have been looking to get some good photos for Canada. CVS, Walmart, Walgreen and Rite aid all…read morefailed to give me a good passport size photo. They were quick, cordial and efficient; making everything look very simple. Great experience!

Recently they went above to help with boxing my clumpy computer to return to the company. Working…read morefrom home is great but sending the stuff back is always a chore. The whole store pitched in to get everything to fit and off it went after trial and error. Big thanks to the staff here. Bravo!

This is my go to store for Amazon returns. I appreciate the workers who have to deal with all the…read moreAmazon returns from folks like me. I've never had to get paid services from them, but I would go here if I needed it.

These guys are the old fashioned kind of friendly. They give the kind of service that you used to…read moreget a your local clothing store on the square in your small town when there was no other place to go. If anyone gives this place less than 5 stars, they can't be telling the truth. I walked in with no idea what I needed, felt a little overwhelmed by the amount of equipment they have but Ron asked me a few questions and then narrowed down the choices to three for me. I feel they are honest guys who love photography and enjoy helping others enjoy it as well! They beat the heck out of a big professional box store.

This is a great photography shop. I shopped online and was going to pay a LOT more for a lens. I…read moreinstead remembered this great shop I had visited. Walking in some may feel it's not organized....but some may see the shop for its treasure trove of photography and history. Plus the staff knows where anything you need is located. There is some really cool older pieces along with the latest equipment too. They have both. What you will not be able to purchase online is the people and the experience of excellent caring customer service. The gentleman running the shop know their stuff and genuinely have a love of photography. There is a lot of experience I was learning from just walking in the doors. There isn't many places like this available to shop at where a great bargain is mixed with the excellent service and experience knowledgeable staff. We had stopped in for a Cannon Macro lens for my work and my young teenage son was able to get a good deal on some lenses for his camera too. We would highly recommend this shop to anyone for their photography needs.

Wonderful people to work with. Definitely will use again. I…read moreoriginally ordered online, then realized they were local. I called them and was able to pick up directly. Very nice people!

From the owner: Our goal at Outdoor Photo Gear is to provide you with a wide selection of quality photo gear at…read moregreat prices, while giving you the very best customer service you will find anywhere--online or in person. At Outdoor Photo Gear, we work right next to the products we sell. Our shelves are fully stocked. Having inventory on site and close at hand gives us, and you, a real advantage: We can provide you information with our products in hand, so you can get answers to your most important questions. When you call or email us we'll be happy to double check stock levels for you--crucial when delivery of a time-sensitive order is critical. At Outdoor Photo Gear we personally pick, pack, and ship our products to your door; according to your specifications. As photographers, we endorse what we sell. Our products are for photographers on the go.

hinI have to give a huge shout out to the employees of Fulton photo, I had sent 4 rolls of film to…read morehave them process. It took @1days to get to them USPS. I sent them an email, to ask if it had arrived. at that time it did not. They had said they would let me know. they did respond. they were working on the film, they finished 3 rolls and immediately scanned at sent me the files. one roll had a streak through the center. they checked into it re scanned the film and sent out a link that same day. amazing fast service they will have all my processing film needs for ever. I have sent Fultone photo about a dozen rolls every roll is perfect. thanks Fultone and it's employees for a great job.