The care at the IU Simon Cancer Center is always very patient-centered, caring, and responsive to…read moreany questions. Excellent communication and followup via direct calls, text msgs, and via the patient portal. Test results are available quickly on the portal and thoroughly reviewed and explained during visits. The care plan is done in a collaborative manner with patient preferences and priorities addressed. Extremely compassionate experts who make the journey easier with their kindness.

The staff were amazing and the doctors who cared for me were specialists in their field. The focus…read morewas amazing and it felt like they really cared about me and my health. Everyone there was just incredible.

Is there anything quite as unnerving as sitting with your doctor when an unusual lab result pops up…read moreand you suddenly find yourself referred to a Cancer Center? I think not. I've had a couple of occasions in my life when Cancer had to be ruled out, but today's experience with Franciscan Physician Network Oncology & Hematology Specialists was the first time a lab result actually led to my referral to such a center. So, I dutifully packed up my work desk early today and headed to the Franciscan campus on South Emerson Avenue only a few blocks from the Marion/Johnson County line. My primary care doctor's thorough analysis of recent test results had led her to dig a bit deeper than usual. Even the Oncologist seemed a bit surprised at the tests she'd ordered. Just as it seemed we were getting everything ruled out, she came across one particularly troubling result and announced that she would make the referral. Usually, because I'm a non-compliant jerk, she's careful to say "You don't have to, of course, but I think you should." This time, she simply said "I'm making the referral." Fortunately, the lab in question was only slightly outside the normal range. She wasn't in panic mode and assured me I shouldn't be either. Regardless, she said it could be serious and I needed to get it checked just in case it would get worse. I live in Lawrence and work downtown. Driving to nearly Greenwood is not my idea of a good time - especially in the middle of a busy afternoon, but I did so. This practice is located in the Cancer Care Center. Having been hanging out with friend and fellow Yelper Ken N. during his dealings with Cancer, I wasn't taking any of this lightly. The practice is in Suite 101 - an obviously first floor suite near the entrance. They are still being careful in terms of the pandemic - you stop at a sort of info booth and pick up a visitor badge. Then, you head to your appointment. Masks are required and will be supplied if you show up without one. All staff were wearing masks. Interestingly, I thought the waiting area was a little weak in terms of social distancing. However, most were trying to naturally enforce it. The practice has a warm decor that is rather soothing. I felt calmer just being in it. While I was hopeful, I was also aware that I could easily be getting informed I had Cancer. As I was alone, I had taken off the rest of the afternoon just in case I needed to process. The sign-in process was easy. I confirmed by text. I had to sign a few papers since this was my first time with this practice. My primary care physician had made sure everything was sent over - plus, I participate in electronic records and the doctor had access to recent labs and my late 2019 hospitalization records. My appointment was scheduled for 30 minutes. I was taken to my room by a nurse within 5 minutes of my scheduled time. Intake staff were friendly and helpful. Art work is a tad bland (mostly neutral colors and abstract images of trees or nature). The nurse was friendly and did the usual intake procedures. My physician, whom I will likely review after additional visits, looked through my records and discussed the concerns. He seemed to "get it" very quickly and had an understanding of the situation. He checked through a few certain labs that would be more likely to indicate Cancer. Of course, the one lab was not promising but two others were fine. He explained his ideas. He explained options. He explained that he wanted to do one more test - if that one is within normal limits, it's almost certain I do not have Cancer. If it's not within normal limits, he will likely do additional testing. He tentatively scheduled me for an appointment in several months as he wants to monitor these labs. It's unnerving to go through this process. It was unnerving to watch people go in and out of their appointments. Yet, the staff was always warm and friendly and the environment encouraged a soothing, calm atmosphere. I'm waiting on my final lab result with some anxiety (of course). My doctor was very open about the fact that with my particular result, 90% of the time it's not Cancer. However, that 10% tends to be a serious cancer and one we would want to catch as early as possible. His demeanor was calm. He listened. He processed. He spoke in language that was easily understood. The practice also has an in-house lab. I admit I find this a bit weird, though I suppose it's helpful for all those who are actually getting chemo and other treatments. As this is a healthcare facility, there is accessible parking with automatic doors and the room was somewhat tight but generally wheelchair friendly. This is certainly not an experience anyone wants, but I've grown quite happy with the Franciscan Network and today's experience with the Cancer Center was no exception.

Just sit in the waiting room to hear testimonials from the patients who have been treated by Dr…read more Schmidt to learn how respected he is. Yes, the wait can be long as he spends time with those in early stages of treatment, but the demeanor in the waiting room is jovial and supportive. Everyone just smiles when they walk in to see 30 or more patients waiting their turn and telling their stories. I was referred to Dr. Schmidt by my primary for treatment. I estimate that he has been practicing for over 30 years and is quite experienced. First visit, he spent an hour studying my history before drawing conclusions. He sent me for additional testing and to other specialists before determining treatment plan. He is very thorough and takes a lot of notes. He is friendly and takes time to explain things in layman terms. He seeks input from other doctors. And carefully lays out options. He called me at home several times to consult. My surgery went as explained. He connects well with patients. His staff is ok. His nurse, Kathy, was particularly helpful answering unwrought questions for me and making other appointments. At one point she spent an hour on the phone with me answering questions. She is also 5 stars. The reception staff can be slow and non compassionate at times. That is really my only complaint. Their goal is to get that insurance card and credit card information. The building is conveniently located with lots of parking. The waiting room can be a little tight when full and I noticed elderly folks have trouble maneuvering the maze of chairs and going up and back to the reception window and around the corners to the exam rooms. But no one ever complains. I highly recommend Dr. Schmidt. I have learned to make my appointments early in the morning so the wait is not as long. But I miss hearing the stories.

From the owner: Specializing in: - Physicians & Surgeonsread more

Dr. Harb and his staff are excellent. Doc is very knowledgeable and compassionate. He will take…read moreas much time as necessary to answer ALL your questions. Sometimes he gets behind schedule and you have to wait a little longer, but it's worth it. Every person on his staff is at the top of their game. They are very capable and efficient yet very courteous. Cancer is a difficult trial, but it is nice to feel confident in the care provided. They return calls promptly and follow up on any patient concerns - even on weekends and holidays.

The whole experience was very good. They were on time, efficient and answered questions. The…read moremost interesting part was the conversation between Dr. Que and the interns - she explained and quided well.

After a couple of appointments with my dermatologist and later a biospy, it revealed basal cell…read moreskin cancer on my nose. Mohs Surgery was thoroughly discussed as my primary option, which I agreed to. If I have to be told I have cancer, then skin cancer is the least frightening for me. Don't get me wrong, NO one wants to hear they have any type of cancer, but I'm told this should be simple to resolve. A large percentage of my paternal family have been diagnosed with colon cancer, so I feel extremely fortunate compared to that nasty cancer monster that took their lives. I stayed within the IU Network and came to Mohs Surgical Center with Dr. Syril Keena Que, who is a board certified dermatologist and Harvard-trained Mohs surgeon. She specializes in skin cancer surgery, including Mohs surgery and facial reconstruction for the treatment of basal cell carcinoma and squamous cell carcinoma. Her other clinical expertise includes melanoma surgery, treatment of rare skin tumors, and another decision-maker, skin cancers in high-risk populations, including patients with organ transplants, leukemia/lymphoma, and other forms of chronic immunosuppression. Her credentials, experience, and knowledge were exactly what I needed, and I felt she was an excellent choice to perform my surgery. Dr. Que is a very personable surgeon who is eloquent and candid, especially during surgery. I was well informed of what was accruing, and I think this helped me be unflappable. The office is located across from IU North Hospital on the same side of US 31 with free parking and a large parking lot. My wait time was seconds, and I was brought to a comfortable procedure room where I would remain for the entire surgery, including the examination of the skin tissue removed. It is extremely convenient, and I appreciate not being shuffled from room to room. Dr. Que's nurse, Haley, was amazing as well. From the moment she greeted me, explained each step, bandaged me up to post-operative instructions, I felt safe, well-cared for, and in extremely capable hands. Thank you, Haley! I was provided with 3 nurses' phone numbers and a direct text number to Dr. Que in case of questions or emergencies. Excellent care from the beginning to walking out the door. The post-operative instructions are excellent. It was difficult to remember all the information and instructions provided throughout the procedure. No worries, I could review the thoroughly written instructions, which I have done several times now that I'm home. I can highly recommend Dr. Que after the excellent work, attentive care, knowledge level, and experience level shown.

We are extremely grateful for Dr Mulherin and his office staff they are truly angels in the earth…read more We could not be more thankful for all their hard work and dedication. Thank you from the bottom our hearts my daughters Brianna, Aitana and I are able to see my husband's Pedro's progress with his treatment.

The team at the Hematology Oncology office is amazing and I wouldn't be alive without the care of…read moreDr. Birhiray and his dedicated staff. Being diagnosed with metastatic cancer at a young age and having to spend your life in treatment isn't easy. There's been ups and downs, scares, changes in status and treatment and a long list of side effects. The doctors, nurses, office staff and techs have been with me the whole time. They always take time to ask how I am, understand my goals for treatment and life. Are there times that you have wait? Yes Are there days that they are backed up? Yes. But when it's your time with the Doctor and you need extra time for questions, they always find those extra minutes to comfort you and your family. Are there days that there's a million people getting treatment? Sure. But when you're starting treatment and unsure, scared and confused the nurses will sit down and explain step by step what is happening and why. They are compassionate, caring and competent. I've been in treatment every week for five years. I've watched this team save countless lives and I've watched them mourn every loss. Cancer sucks, but there's no one else I'd pick to fight this battle with. Dr. Birhary is an angel.