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    Hope Builders

    3.8 (6 reviews)
    Open 8:30 am - 4:30 pm
    Updated 2 months ago

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    Career counseling

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    1 year ago

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    3 months ago

    My son took their training course, after he finished there was no help, guidance. It was a waste of time

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    9 months ago

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    9 months ago

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    1 year ago

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    Ericka R.

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    10 years ago

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    U.S. Colleges - Santa Ana - Front view of US Colleges Santa Ana campus.

    U.S. Colleges - Santa Ana

    (94 reviews)

    First off, I would like to say this is a great college if you are looking to kickstart your…read morehealthcare career and do not know where to start. U.S. College gives you hands on experience and a guaranteed externship. The staff is supportive, professional, and friendly. Miss Andrea was the best teacher when I was getting my MA diploma and always made sure the students felt comfortable working in the labs such as performing blood draws. Trust me, coming from someone who did not think I could do blood draws, I confidently can say now that I look forward to performing it and everything I learned in class/labs I use at my externship site-which I recently got hired and now work at! Lastly, Rosa and Christian are amazing! Rosa has been helpful with answering any questions I had at the front desk and Christian helped me find my externship site quickly. Christian also took in consideration what I was looking for in an externship and my end goals which was very important to me because I wanted something that could offer a full time position. Overall, this place is life-changing and I'm so thankful that I enrolled. It is an excelled 2 month program but if you're willing to put in the work and trust the process, everything else will fall into place and who knows maybe you'll be working in the field just like me! :)

    Noone tells you employers want 3 to 5 years experience. They don't hire grads . School should…read moredisclose this information..,they should guarantee a job for us.

    West Coast EMT - Riverside Full Time Class Dec. 10 2014

    West Coast EMT

    (631 reviews)

    I'm an LA County EMT but I also needed my OC license as well, so I looked up online where I would…read morebe able to take my OC EMT ambulance driver's/attendant license, and West Coast was one of the top options that came up. When I checked the website, all of the dates were full, but I ended up calling and speaking to a very lovely lady who helped me sign up for some spots she had available. On the day of the course, I came in not really knowing what to expect. Dallas Shelly was my instructor, and honestly, he was amazing. He made the class feel super comfortable, very engaging, and adjusted how he taught the material based on everyone's level of experience. By the end of it, I felt very satisfied and just wanted to come on here and say how easy the whole process was. They gave the certification at the end of the course, and overall, if I had to do this again, I'd definitely come back here. Oh, and Patrick the admin guy was nice as well.

    My experience with this program was extremely disappointing and, at times, felt misleading…read more Students pay around $1,200-$1,500 for the course alone, then are required to pay additional costs for uniforms, supplies, and other materials that are not clearly explained upfront. In my experience, students were often told to purchase materials with little notice, sometimes the night before or even the same day they were needed, and some of those materials were never used at all. The quality of instruction also did not match the cost of the program. A large portion of the coursework was labeled as "self-study," with instructors frequently telling students to "read it on your own" rather than actually teaching the material during class. As a student, it felt frustrating to pay for instruction and support while being expected to teach myself much of the material. Students were also assigned handwritten "Signs and Symptoms" homework assignments that took a significant amount of time to complete but were never actually reviewed or gone over in class. With the large amount of material already being assigned, this often took away from valuable study time without providing much educational benefit. On quiz days, instructors would often quickly go over one or two chapters right before the quiz and then expect students to fully remember and understand all of the material immediately afterward. Personally, I felt there was not enough actual teaching, review, or preparation before being tested. During skills days, much of the equipment was broken or unusable, which made it difficult to practice properly. With around 60 students per class all paying nearly $1,500, I believe there should have been enough functioning equipment available for students. Another concern was the Block 2 exam. A new exam format was introduced, and the class average was reportedly around 60%, which made many students, including myself, feel that we were not properly prepared or set up for success. There were also multiple questions covering a topic that had never been discussed during lectures, which made the exam feel unfair and confusing for many students. I also spoke with many students throughout the class about their experiences with the program. A large handful mentioned that this was their second time taking the course because they had failed it the first time, which was honestly concerning to hear so often. The program also charges a $50 fee to reschedule ride-alongs regardless of the reason, including family emergencies or serious illness, and this policy was not clearly communicated beforehand. I also felt that students were often not clearly told why they failed certain tests or skills evaluations or what specific areas they needed to improve on. Because of this, I often felt unable to properly learn from my mistakes or understand what needed to be corrected moving forward. Overall, based on my personal experience, I would not recommend this program. It often felt more focused on collecting money than supporting students and helping them succeed.

    Allegiance Career Institute - HHA Class periode April 20 - May 25, 2024

    Allegiance Career Institute

    (262 reviews)

    An incredible program with thorough instruction and skilled, knowledgeable instructors!…read more I completed my CNA training at Allegiance Career Institute in February 2026 and passed my CNA state exam (skills and written exam) on my first try. I was enrolled in the weekend program (10 weeks long), which worked best with my schedule. I felt prepared and confident in the both the clinical and state exam facilities. I am so grateful for my experience with ACI and I would highly recommend their CNA training program.

    Overall, I had a great experience at this school and feel prepared for my CNA test. I took the…read moreweekend class, which was really nice because I work during the week and have a family. I was given the materials I needed, and I really enjoyed the teachers -- especially my clinical teacher, Miss Josie. She was amazing! She taught us the skills we needed for the practical portion of the CNA test, and I learned a lot during clinicals. The facility we trained at was also a great learning environment. I know some students did not like one of the teachers because of the way she spoke. I can understand how her tone may not be for everyone, but I also do not think she meant to come across as disrespectful. I think she may see certain things as common sense and is trying to prepare students for real life. We are all adults, and in the working world, not everyone is always going to speak to you the way you would prefer. Sometimes you have to learn how to handle different personalities and still stay professional. That being said, the attendance policy is very strict. If you miss two days, you are dropped from the course and have to make up those days and pay for the missed classes. I understand why they do this the course is short, and I think they want students to take the program seriously and prepare them for nursing school, which is not easy and has a high drop rate. However, there should be more flexibility for unforeseen circumstances. Life does throw curveballs sometimes, and even responsible students may have an emergency come up that they truly cannot avoid. In those situations, it does not feel right to be dropped from a course you already paid for because of something outside of your control. I also understand that charging a fee may be meant to discourage students from missing a class, but $100 per missed class is a lot, and it is unreasonable to ask people to pay that when they truly could not make it to class. Overall, I would recommend this school. I feel like I learned a lot, was well prepared, and had a positive experience.

    American College of Healthcare

    American College of Healthcare

    (2 reviews)

    What I love most about ACHT is that the instructors are extraordinarily experienced in their field…read moreand love sharing their knowledge with the students. I am enrolled in the VA Program at ACHT, and I am completely in awe with it. My instructor, Ms. Shaina Neilson, is both well-versed in large animals like equines and small animals such as dogs and cats. She is also super helpful and understanding. She have a fair expectation for her students which aren't too outrageous or unmotivatingly lackluster. Every Tuesday, lab would be in session and to be honest, it's really cool. I love the hands on activities in this course and it's the best way to learn.

    Started this program at the beginning of February, it was a lot of work but very rewarding. I had…read moreso many great instructors but one of them stood out to me the most, Jessica Lomelin. She was always there for us students when we needed help, she thoroughly explained everything and did not make us feel in any way that we were not getting the attention we deserved. While maintaining so many different positions in the school she balanced it all very gracefully and kept all of us in the loop of what was going on, and where we needed to be in order to pass the right module and prepare for next upcoming ones as well. Along this journey I've made so many friends and have had so many opportunities that have opened up doors for me in the medical world as well. I couldn't have done it without Jessica and my peers!

    American Harbor College - Learning is best when we can have fun!

    American Harbor College

    (70 reviews)

    Had a great time in the class. Mr Castro was fantastic. Great teacher, very personable and funny…read more Definitely recommend!

    I enrolled in this phlebotomy program and it has been one of the most unprofessional and unsafe…read moreexperiences I've ever had. The curriculum is scattered, the instructor is constantly distracted with her midwife job and checking her phone during class, and at one point she didn't even realize she hadn't shared the venipuncture video before sending us into lab. On October 1st, she didn't show up at all, and another person, Linnea, "taught" us by reading directly off a slideshow, giving unclear or incorrect answers, and providing no real guidance in lab. In lab, I personally witnessed unsafe practices: being told to draw from a swollen site after already being instructed not to, the instructor palpating after the site had already been cleaned, lack of proper tourniquet disinfection, improper PPE use, and students reusing contaminated equipment. Even the parking lot felt unsafe. A woman filmed me while I was arriving. Linnea herself has admitted she feels unsafe at this location, told us to park in a better-lit area, and even said she's afraid of someone "popping out of the bushes." When I told her about the incident of being filmed, she grabbed her keys and asked me to point out where the person went. I told her where but said it wasn't worth my energy or safety to confront the individual. Her response was "it's worth my time" and she quickly went upstairs. I stayed downstairs because I was not comfortable or safe confronting someone who had just been recording me in my car. After three days, I decided to withdraw. I sent a formal email requesting a refund (which the school's own staff confirmed I am entitled to within the time frame). Instead of addressing my email, Linnea left me a voicemail saying she found out I dropped "through the internet," which is unprofessional. She obviously received a notification that they got a one-star Yelp review, and the level of unprofessionalism is only being exacerbated by her response. This program is not safe, not professional, and not a place where students can truly learn. I cannot recommend it to anyone.

    Julie LaCroix Career Exploration and Planning

    Julie LaCroix Career Exploration and Planning

    (33 reviews)

    I retained Julie's services for my daughter with regards to helping her pick a college major that…read morewould fit her personality and long term objectives. My daughter enjoyed working with Julie very much.

    So, I originally wrote this review almost four months ago. Julie LaCroix saw the review and…read moreresponded to it. However, did she do anything to make sure she answered the main element of the complaint (that she won't stop spamming me in spite of numerous requests over the years - including those apparently only decorative "unsubscribe" links in her emails?). No. Screen shot for proof. Draw what conclusions you will. Original Review and Comment on Response: I had two appointments with Julie LaCroix several years ago. I ultimately thought the sessions were a waste of time and (quite a lot of) money. She decided my skill set made me a particularly good fit for a specific type of job, and she disregarded my repeated protests that the job in question went against my moral values. She made up her mind and was incapable of hearing anything that didn't align with her first (somewhat arbitrary seeming) idea. She ended our last session by throwing together a ridiculous, typo-ridden resume in a couple minutes targeted at a position I had made clear I would not apply for. (Since that time I finished my graduate degree and am working in a suitable career.) After our second meeting, I was ready to move on and not give career therapists another thought. I have not had that luxury, however, since Julie LaCroix has spammed me and stalked me on social media ever since. Every couple years, I get re-added to her email list which I have never given her permission to put me on, and she has not responded to messages asking her to desist. She also periodically tries to connect with me on social media (she is undeterred by my refusal to connect with her, and, again, does not respond to messages asking her to desist in contacting me). I understand that she thinks networking will help grow her business. I don't understand why she thinks harassing people and ignoring them when they object would be beneficial to anyone. Given her systematic abuse of my personal information, however, I am no longer surprised that she could not process my objection to an unethical career. **Regarding Response** Notice the non-denial regarding the abusive email practices I describe. Also note the absence of a statement that she would address this matter and make sure I am not re-added to her list again in the future. The rest is a matter of he-said-she-said, but why, after 11 years, would I have reason to think of her--much less make random false claims in a review? I would encourage her to check her email (julie@julielacroix.com) to see that I have, in fact, contacted her multiple time over the past 11 years to ask that she stop re-adding me to her spam list. She has also found me years after using her (dis)services and tried to get me to engage with her professional profiles on Facebook and Instagram over the years. The dishonesty/lack of integrity in her response here is appalling.

    Hope Builders - careercounseling - Updated May 2026

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