I highly recommend this store! Everytime I go there I'm always greeted right away and they are fast and always try to help out anyway they can. I'm pretty much a weekly two week regular customer. I've never purchased anything offline so i'm not sure on how the online things are but in store though I wouldn't go anywhere else. They have tons of different flavors to choose from and more, plus many different types of different kind of vape devices to choose from as well. The value of items are not too bad price wise as well. If only Indiana would quit raising taxes that is but ya highly doubt ever get that lucky though! read more

I purchase items from them every month and I couldn't be happier. They're professional and very caring about their customers. They have an awesome selection of items and juices and they're so honest. Order something from them or stop in to their store to be blown away. read more

I've done four online purchases here and every time they shipped the products extremely fast. 10/10 stars! read more

I've order online and the service is quick fast and great prices...item arrives early....highly recommend Hoosier e-cig for all your vaping needs..... read more

I will start this review by stating that I have shopped between Hoosier eCig and their sister store, Exiled Vapes, for two and a half years. I am a loyal customer, and have never been dissatisfied with the service at any of the locations ever. The staff is knowledgeable and professional, yet friendly. I love their house blend juices, that I drive to Ohio for. I have never had a problem getting the answer to a question, getting help with setup or maintenance, or exchanges. This business is the best around! read more

So I bought a vape mod from Hoosier vapes in Greensburg Indiana and it's by far the worst vape I've ever bought the button started sticking after a month. Witch is also the end of there Exchange policy and I'd be willing to call that place a scam they buy shit just to have people buy it then it breaks and they expect u to buy more from them I will never use that please again and I'd advise no one to go there. read more

Dont go to shop in shelbyville. Both employees dismissed me with one word answers and acted like I was interrupting them from something. They sat there and belittled another customer for having a "government job". When I asked about different flavors the old man told me to ask the other employee and his response was "yeah its fuckn good" poor customer service and absolutely no level of professionalism. read more

Purchased multiple items due to combined shipping, then since the website was not updated they had to refund 2 or 3 items and shipped only one small item for full shipping cost. Would not reduce shipping or offer any coupons to make up for it. read more

Like many people, I order a lot of items on-line. Hands down, Hoosier E-Cig is the best company I've ordered from. I've been a customer for about six years. Their shipping is lightning fast. Over all those years there was only one minor mix-up and it was handled immediately. Great company. read more

I've done business with Hoosier E-Cig for about five years. Great prices, quick shipping and outstanding customer service. The only issue I've *ever* had with Hoosier was a battery I bought that died early but outside the warranty period and Hoosier covered it anyway, I really can't say enough good stuff about this business. read more

Dont stand behind coils i bought form them.I have been buying the same ones for years-just recent purchase almost all are bad-they said nothing they can do sorry.I think not.Prepare to be put on blast. read more

Ordered replacement glass for a tank because the store I bought the tank from doesn't sell the glass. But no worries because Hoosier had them and I received them 2 days after placing my order! Thanks 10/10 satisfied with my order! read more

Ordered Nebox. It came in and leaked all over the place. A request for a non leaking one was met with Its not under warranty instead of simply replacing it. Now I have a habit of leaving bad reviews. Go Here( http://www.smoktech.com/ ) and buy from a store that WANTS happy customers. How did that work out for you Hoosier? You screwed the wrong customer this time. read more

Purchased coils from them for the first time, waited for them to arrive. Received wrong coils, weren't even for the same tank. Told them of their mistake, they reply saying they were sending me a envelope to return them to them. Or else they would be charging me for these coils I didn't even order. No apologies just a time limit (10 days or they take it from my card). Get mad but do it anyways. They send me the correct coils this time but don't even expedited the shipping. Had to wait again to receive them. Wouldn't recommend their poor sloppy service. Found another site a week later that had the same coils 1/4 the price and guess what? They sent me the correct coils. read more

I've purchased these coils many times from Hoosierecig with no problems. Their shipping is user-fast, pricing is competitive and the coils, up until now has been excellent. However, upon receiving my usual order of two packs of 5pc each pack I was surprised to find that 5 out of 5 in one pack was completely bad. Bad meaning simply not functioning correctly by giving a strong burnt flavor, taste and smell from the first draw. And yes, I've been using these coils for a long time and know how to prime correctly. But that's not what disappointed me. When I called customer service at Hoosierecig I wasn't even asked my name or order number. I was simply told "Well that's what happens with these coils, sometimes they just fail" Ok, fair enough but why wouldn't you ask me for the lot number of the 5 pack to see if other of your customers have reported the same issues? If there is a lot problem you could advise the mfr of a possible problem and protect your present and future customers from a bad product? That is why I'm so disappointed in hoosier not about a full pack of coils. read more