Lady who answered the phone was rude. She told me that they would have to do a "diagnostics" to…read moredetermine the problem, & that was fine with me. However, she couldn't give me any kind of estimate for the price of a "diagnostics" (nor did she even try) & when I explained that I couldn't just bring my car in without having any idea of what the initial diagnosis may cost she simply hung up the phone on me. I was stunned by her rude attitude & callous way of doing business. I'm a senior citizen on a budget & I prefer to have at least a ball park figure in mind before I make a large purchase of any kind. Very rude first contact with this business that did not promote any kind of trust in this business.

I visited the Morgan Ave location today for an "emergency"…read moreVisit. I was traveling from out of town and needed a quick Repair made to the undercarriage of my car before traveling further. The service attendant quickly got my car in for inspection and the mechanic, Dean, resolved the problem for me in no time! They showed me the problem and gave me repair options. They were so helpful and kind. I will always recommend these guys/location to anyone who needs car service here in Evansville.

They fixed my car on short notice, under cost, and got it towed there and put it on the bill. They…read moreknow what they are doing and it shows, and that was good on my wallet.

Chris and employee's are amazing. Communication throughout repair is exceptional. Repairs are…read moredone efficiently, within budget, and haven't failed me yet on my 2002 YukonXL with over 330,000 miles and still going strong thanks to this amazing repair facility.

I cannot recommend Bedford Auto Service enough. I was stranded due to a dead starter on my car, and…read morethey were able to squeeze me in and get my car working again in about an hour. Everyone there was friendly and helpful. I cannot thank them enough for getting me back on the road.

Great service was able to work me in and get my window motor fixed before the snow !! Highly…read morerecommend!!

Still having problems with my truck . How ron keeps this guy in business. There must be a ton of…read morelittle jobs because they sure have trouble with completing really hard jobs like engine replacement on a 95 silerado 350 . Watch out all these shops know one another so if you give a truthful review you will be blackballed . Myself it means more to me people know . 4 different engines have been installed in my truck payed exactly what was quoted and proplem after problem . Truck broken into . Filed report. These people kept my truck more than i did . The truck went into the shop for the first time november 2022 still wish id never take my cherry silverado to these people . After the engine replacement i wad supposed to have a great old truck that my son or daughter would love like i do . Pityful .

They had my vehicle for over a week, I had to call several times to try to get an answer on what…read morewas wrong and when it might be fixed. Was told after not having my vehicle for 11 days it was ready and they found nothing wrong with it but when I got there to pick it up they had the hood open and said it threw a code (the same problem it had when I dropped it off) and they wouldn't be able to get the part to fix it for a couple of days.

I've used them for multiple vehicles and for everything from repairs to regular maintenance. Good…read moreprices and good customer service. I absolutely love that they send you a link that allows you to look at everything that they check or fix on your vehicle and you can approve or deny repairs from your phone. It has pictures, explanations and videos of different things with your vehicle, and they follow up days or weeks after just to make sure you're still happy with the service. I haven't had a problem yet and will continue to use their services

After 10 years of being a Loyal Hyundai service department customer, we found ourselves in a…read moreposition where we needed to find for a more trust worthy/reliable place for our vehicle servicing needs. After several recommendations for Full Throttle Auto, we gave them a shot and so far after two scheduled maintenance services we have not been disappointed. Their pricing is reasonable, no up-sell pressure, and quick service turnaround. Highly Recommended.

Having been in the automotive business for over 40 years before retiring I was totally impressed…read morewith Quality Automotive and the services performed on my Jeep! They were knowledgeable and kept me well informed on the problems and costs. Absolutely the best ! Marty C.

One star review ​…read more ​ that's what I initially gave Quality Automotive . Unfortunately I had an emergency with my vehicle it needed to be towed to a shop quality was the closest and had some of the best reviews in town . I called quality spoke to the owner confirm dropping my vehicle off after hours . He told me it would be a week before it could be looked at which I was fine with . A week goes by I stop in just to check on status. To my surprise no one knew where my vehicle came from . and ​ considering "having t towed" I was told . At this point I was slightly aggravated . Now the front desk and waiting room was packed parking lot was full phones were ringing off the hook . The frustration was not only on my end . After a back and forth reluctantly they got my truck repaired. t wo calipers and brake lines ​ in 2 days. Which I was impressed with and the price tag was not ridiculous very reasonable . So The Exchange I had at the front counter however still aggravating was not worth noting. my truck was fixed I was cool 5 months later I have what appears to be brake fluid all over my rims on the sides where the calipers were replaced. Then I looked up their number Yelp review popped up so I gave him a one-star review. wrote another long story such as this one about how horrible they were ​. After my review I called quality to discuss the problem. they asked me to bring in my truck the next day . After looking at my truck determining the calipers and the brake lines were done correctly there was a domino effect from axle seals blah blah blah pretty much the ​ emergency messed up a lot more than initially known​. Long story short after diagnosing the problem fixing rear seal and front seal on axles replacing two calipers and brakes in less than a full day . I get my truck back expecting a outrageous price tag . To my surprise it was barely $100 over the initial estimate. And I know the calipers were an absolute bear to get off they could have charged me way more on labor . Customer service was way different this round actually spoke with Jeff the owner about my one star review and that is why I wrote this long post . The timing on our first encounter wasn't the best timing for either one of us. But the second round they actually lived up to their name these guys actually are quality and they are reasonably priced. I appreciate Jeff saying something to me about the review. Rarely ​ do we business owners have the opportunity to discuss our respond to these review sites and quite frankly I'm disappointed in myself for even giving one . But my ego got the best of me. So far all is good with my truck. Jeff was to the point and honest . That is a rare thing to find with mechanics ​ if I'm not black listed because of my first review I will definitely continue to use these guys to work on my vehicle .

Sam's is the best , very reasonable & do excellent work recommend them highly very easy to work withread more

These are some great and honest people! I have had fantastic service and the price is right!read more

Genuinely the kindest auto shop I have ever encountered. I was passing through on a road trip when…read moreI ended up with a cylinder misfire, and had to stop randomly in Evansville. Chris Took care of me right away, and was super kind and communicative through the whole process. I was back on the road in less than two hours, and the pricing was extremely fair. They even gave me a cactus! I would highly recommend the shop to anyone around or passing through.

Had my oil changed there. My low tire pressure light was on and I never had been on and I could not…read moreget it to go off. The service man at Chris's noticed that my tires had been rotated wrong at the the last place I had my oil changed (the arrows on the tire were facing the wrong way). He rotated them and my low pressure light went off on my way home. I was happy with the service.

Had an issue with my window & called several places a friend referred me to. Everywhere was booked…read more1-2 weeks out, including Dartt. They were the only place that asked what the issue was, assessed the time it could/should take & understood that driving with your window down for 2 weeks wasn't ideal. They got me in day-of for an assessment & said they could go ahead & get it fixed that day. Service was fast, friendly & very professional. Likely won't go anywhere else in the future.

Waiting on your car here, even though anyone who has ever been to a mechanic shop knows that it's…read moredreadful at times, is very comforting. The biggest reason for that is the people working here are very friendly, honest, and personable. The family running the shop takes great pride in it, and it shows in how they treat their customers and their work.