We had a fabulous experience buying our dream home in 2021 despite the challenges of COVID and a…read morered hot real estate market. Our buyers agent, Donna Digiovine, of Markel Realty Group/ Keller Williams Realty, Westford, MA was a delight to work with and delivered above and beyond our highest expectations. She possessed an exceptional level of detailed knowledge of the buying process from our initial contact through our closing. We appreciated her professionalism guiding us through each decision and helping us every step of the way. We were buying a home from across country sight unseen. She was right there for us, utilizing Zoom and current technology to communicate with the us and the seller, do remote walk throughs of the property and identify important questions we needed to ask. Donna's knowledge and experience resulted in several recommendations we would not have considered, greatly improving the quality and livability of our home. She was right on top of everything for us and communicated with us in a timely manner. It was a stressful experience and she was a rock talking us through rough spots and helping us understand our best options and course of actions. Her insightful recommendations and comprehensive knowledge of real estate were beneficial and much appreciated. We felt so fortunate having her watching our backs. Donna was there for us. It was evident that she cared and was working hard on our behalf to achieve the best possible outcome for us first and foremost. We received a referral from someone who said that Donna went the extra mile for her clients, that her primary goal was to insure they find the home they love and provide them an exceptional buying experience. Donna met and exceeded that recommendation. She delivered all of that and so much more. She was a delight to work with. Donna is a true gem as a realtor, a person and now as a friend. We highly recommend her. If you are in search for a quality realtor who will help you find and buy your dream home give Donna a call and see for yourself. I doubt you will be disappointed. Sheri and Dan

Rented a property through The Markel Realty Group and have been a little disappointed. In the…read moretwelve months that we have been with at the property, we have not heard one thing until we informed them we were leaving. They have been extremely disorganized in terms of getting a replacement tenant. We leave the property tomorrow and still this property management company has not even contacted us to arrange collection of the keys - unbelievable. We can't say that these guys are bad, the simple fact is we just don't know as there has been no interaction. Not a good experience from a renter perspective.

IN MARINA WE TRUST!…read more Go with THE BEST and FORGET the REST! Talk about above and beyond? Realtors often recommend improvements to boost your return, but then leave it to you to make it happen. If you only had the time, right! Marina Masciarelli Tramontozzi (now THAT's ITALIAN, eh!) was the only realtor to bring in a dedicated, competent, turnkey contractor that works on Marina's schedule, for the price promised and does all the "right" work needed for the elusive Marina "WOW" factor that really sells. She transitioned a "lived in 45 years, needs a lot of work" home into a turnkey 32% price increase yielding an added $100,000 in profit in 30 days! All I had to do was Trust in Marina! Simply THE BEST! Trust in Marina...you'll be impressed!

Selecting True North Realty was the best decision we made as we planned our move. Marina was…read moreextraordinary! She provided expert advice during every step of the process, was kind and supportive as we made the decision to sell the house that was our home for 37 years, and used her experience and skill to match us with a buyer who we could count on to complete the sale with ease. We couldn't be happier, and highly recommend True North Realty to anyone who wants to make selling (or buying) a home a pleasant and rewarding experience.

My roommate and myself have just have an awful experience "working" with Carlina Nabatoff and the…read moreagency Keller Williams 955 Mass Ave #100 Cambridge Mass 02138 (617) 497-8900 She was unprofessional and a poorly represented not only herself but her agency. The agency has shown little to no regard for their "clients" and the experience some endure when they encounter an agent as incompetent as we have. Just documenting our complaint alone was exhausting and time consuming. Because it's so long we are unable to even post the entire complaint on Yelp because of its length. All I can say is if you work with this Keller Williams agency please use caution and take your time when selecting an agent. Don't just agree to do business with the first broker that walks out and has the time to sit down with you or possible show you their OWN listing that day. If you do decide to take on business please GET EVERYTHING IN WRITING! Don't agree to use the shaky at best "Dot Loop" applications, they don't process well and after all the difficulties we inquired using them we doubt the security of the system in the first place! Carlina cashed her brokers commission check for $2,450 equal to one months rent a week before my landlord had even seen a dime or signed our legal lease. She stated to me several times that no one cashes checks unit a LEGAL lease is signed. My bank charged me $140.00 overdraft fee for her early check cashing as well! That Friday when I went to pump gas and was unable too it was followed by a bank visit. When I text Carlina about the over drafting I was upset. Stated that she wasn't a very good broker and from this point forward I asked her not to contact me. I would be driving from Maine to Mass the following Monday morning after requesting a meeting with her boss Tom Heany. From there on he "took" on the finishing touches to my lease finally being signed. My experience with Keller William's has only gotten more surpassing and worse since he has gotten involved! I have reached out to their "owner" Jessica and she conveniently on her way to Hong Kong for several weeks and referred me back to Tom. Who when presented with my six page complaint read it in lighting fashion and proceeded to tell me that he still felt Keller Williams had no accountability for any of the wrong doing or misleading. Its all about their checks and that's it. Clients needs come in dead last. No one is held accountable or takes responsibility for there actions! They are not representing Keller Williams with integrity and leadership that the brand is normally known for. Christina LeBel Taryn Kaczmerek

I recently moved back to the Greater Boston area. I had a short window and a lot of options as to…read moremy new place and I somehow found Carlina through numerous real estate listing sites. I met Carlina at the first showing and knew I would stick with her through the entire rental process. She was very warm and receptive to all my wants and needs for my future home. She helped me pinpoint the right area based off of commuting, noise level, pricing, etc. Through the entire process she kept an open dialog and before I knew it, I was signing for my new place. I appreciated her familiarity with locations, open communication and her 'cradle to grave' service. I have recommended her on multiple times and look forward to working with her again.

Angela is the agent you want on your side! Here vast…read moreexperience will give you the confidence to know you have the best representation wether you are on the buying or selling side. She has helped us both buy & sell! Her expertise and her valuable network of lenders and attorneys makes her your one stop shop! Her association with LaMacchia Realty reinforces her skills and dedication to her industry. Being written up as one of "Boston's Best" let's you know she's the agent to have in your corner!

I am lucky enough to be acquainted with Angela and referred her to my MIL to sell her house in…read moreDracut. Angela was so kind and knowledgeable as she helped us with what to change and fix to get the best price vs. what to leave alone because it wouldn't help or hurt the sale. The house sold before the open house for the asking price. Angela stayed with us through the paperwork and even followed up after the sale to make sure we had everything we needed for the accountants, etc. It was excellent working with her and I would do it again, and refer her and her new team at LaMacchia Realty to all of my friends and associates.

When our offer on a reach home in our school district was unexpectedly accepted, we had to move…read morevery quickly to stage, show, and sell our condo to make it work. Julie Gibson made it all happen like it was no big deal! Through all of the emotional and logistical ups-and-downs, she was always a text message away to make sure we were on track. Julie connected us with very professional staging and photography people, and had the place full of prospective buyers faster than I thought was possible. She was very helpful evaluating offers and ultimately scored a price that worked for getting the home we wanted.

We worked with Julie Gibson this year to buy a house in Arlington and we were very glad we did. She…read moreknows Arlington on a house-by-house basis and she misses nothing. She talked us down at one point - we freaked out and wanted to raise our bid and she told us to settle down, she thought we had the right bid already. She was right, and now we have a lovely home that we paid the right price for. At our very first meeting, the first thing she did was sit down on the ground with our toddler. She has kids herself, and that was important to us; she understands our priorities. When you're dealing with a real estate market as intense and high-stakes as Arlington's, you need someone who's extremely competent, driven and detail-oriented. We thought it was really important to find a top shelf agent. Julie was exactly on top of every single detail throughout this complicated process; we always felt that we were in good hands and in control of our situation. We highly recommend her.

We would highly recommend working with Tami and/or Allison with Catalyst Home Team. We had decided…read moreto down-size and move from Central Mass to the Seacoast area. We had several towns/cities in mind as well as a few states and Tami's team covered the areas of interest. They worked very closely with us to understand our likes, needs and budget. After previewing several homes for us remotely, we did narrow our search down to Newburyport, MA. As we figured out exactly what we wanted, the team was very informative and helpful. We looked at a lot of houses with them until we found the one! Tami is very knowledgeable about real estate in both Massachusetts and New Hampshire. Through the entire process which did take many months, Tami always had our best interest in mind.

My wife and I have done four deals with Tami, two as sellers and two as buyers and we could not be…read morehappier with the professionalism and seamless transactions. As a result of our experience with Tami we have referred and she has completed five other real estate deals with our extended family, again with consummate professionalism. Buying and selling real estate is by nature stressful and knowing ahead of time that there will be no drama is huge!

Jennifer disappointed us. She was dishonest and greedy. Working with her caused us a huge amount of…read morestress and aggravation. Though she showed initiative in selling our condo, her primary motivation was to maximize her own profits, not her client's. We deserved better in an agent. I cannot, in good conscience, recommend her. We hired her to sell our condo in Charlestown. We wanted to renovate the kitchen and bathroom before we listed it. For this part, she did really help us. She helped us pick out tile, countertop, and paint colors. She went with us to a few stores and spent some time with us. This is where the good parts end. Once she listed our condo, all went downhill. First off, in our agreement, she wrote that she would share "up to 2.5%" of the commission with the buying agent. For the listing itself, she offered the buyers agent only 2.0% and hoped we wouldn't notice. She wrote "up to 2.5%" in the document so that legally she could list it for whatever she wanted and misleed us. This may have cost us a lot. Buyers agents do not want to show their clients 2% listings because it cuts into their margins. I only found this out after we accepted an offer and another agent told us that they don't like working with Jennifer because all of her properties get listed as 2%. When we confronted her, she would deflect or not respond at all. She would not tell us why she listed our condo at 2% without telling us. Worse even, she did not disclose to us that she was serving as a dual agent, representing the buyer as well as us, the seller. Again, she found a legal loophole saying that since she told the buyer that she was our agent, she didn't have to tell us that they were unrepresented and therefore she would get all 5% of the commission. She showed our condo prior to our first open house and presented an offer to us with a very tight deadline of 3 pm the same day, giving us only 2 hours to decide. If we accepted, we would cancel the open house. She told us it's a good offer and if we don't accept, it is possible we may not get an offer on the first two weeks which would stigmatize the property and leave us selling at a steep discount. What she conveniently left out was that she also represented the buyers. She specifically did not tell us that they were unrepresented, despite the fact that she was talking to them for 3 days. Usually the first question an agent asks a potential buyer is "who is your agent." She claimed she didn't know they were unrepresented until 3 days later when she met them in person. It was only after we accepted the offer, when I asked her who their buying agent was. She wouldn't answer at first. I pressed her again. And she told us they didn't have one and she wrote up the offer. We are left wondering if she specifically pressured us because this deal was good for her, doubling her profits or whether she really acted in our best interest. She could have set a time when offers are due after the open house so that we had a chance to review all offers. She never gave us the option. Also, she promised in our initial agreement, that she would share a detailed marketing plan with us. We saw no evidence of marketing whatsoever. When we asked about it, her response was "you just need to let me do my job." After we accepted an offer on our condo, where she was dealing with us and our buyer, things went downhill. She dodged all our calls and pretended to be busy all day every day when she did respond and would hang up abruptly. If we were lucky to get her on the phone, she would talk at us and filibuster - telling us how she negotiated a great deal for us, that it's her right to serve both of us. At times, she became hostile and condescending. She'd ask us why it matters to us? It matters because it's a massive conflict of interest. There were other things that went downhill from there, but the bottom line is real estate transactions are expensive and stressful. The primary job of an agent is to represent their client's best interest NOT their own, and to reduce stress NOT aggravate it. Transparency is the number one ethical obligation. Jennifer was not transparent nor ethical. She told us, to our face, that she would not act as a dual agent. She wrote she'd provide "up to 2.5% split with the buyers agent." She ended up lying about both through legal loopholes. Even worse, when we brought these issues up, she turned hostile and would avoid talking to us. The entire transaction was extremely stressful and caused stress in our personal lives.

Jennifer not only helped me purchase my first home in 2012 ... she helped me sell the same property…read morefive years later. She was incredibly patient and supportive during my initial search...a first time home buyer can be very tentative. She worked with me to find just the right place and then helped bring the sale across the finish line acting as my realtor and lawyer. She worked diligently to help resolve an outstanding issue with the deed. I can truly say the sale would not have happened without her. Fast forward five years later, she helped me make an incredible profit which enabled my husband and I to move West and start our new lives together. Jennifer is professional, incredibly responsive, knowledgeable and a pure joy to work with. I would highly recommend and strongly encourage any home buyer or seller to work with Jennifer Schneider.

Noemia is a living miracle. In 2006, I reached out to her in search for a condo in a specific…read moreneighborhood. We searched for over a year, and she found my dream penthouse near MIT overlooking Boston for an aggressive price. Eight years later, when I relocated, I worked with her again, for the sale. Both times she was so thorough, professional, informed, and gave more than I ever expected. I can't recommend her enough; she is the perfect broker, and a wonderful, kind, ethical, and generous person. You'll remember this review when you work with her!

Noemia is a fantastic and experienced real estate agent! She is incredibly kind, personable,…read moreknowledgable, responsive, diligent and organized. I am so grateful to have crossed paths with her and really appreciative of her handling my recent rental transaction. I can't say enough good things about her!!