The estimated pickup date was missed a few times, but the vehicle arrived in Tennessee in great…read morecondition! The delivery went without a hitch and the car was delivered early on the delivery date. Overall, I am very pleased with the service

To say they're overpriced would be an understatement. Easily double the price of any competition…read more Unreasonable.

Great clean shop with good service. Their labor rates are high but they have resolved all my…read moreproblems to this point.

Be aware scam alert!!! I have sent my truck driver because…read moretruck was having issues. He went they said they have run full diagnostics and found all the battery needed to be replaced and connectors (freightliner). They have quoted us almost 1k and we had not much but to agree, no wonder why they require cash only please save the hassle and pay with your credit card. Anyways as soon as driver went on the road after driving for some time same issue nothing changed so we needed to sent him another closes shop. Once he went there as soon as they opened it up they said it requires new batteries driver tried to explain them that it has already been changed but guess what nothing has been replaced and all we got charged for nothing but just for some check up((( please see yourself i will be attaching all of pics before and after also invoices and explanations from the second shop!!! We have tried calling and contacting them no response at all only ignored calls!!!

Mitchell Doyle, who is my contact is very clear and communicative. I feel like he is looking out…read morefor me and I appreciate that. The work that has been done, is of course, excellent. As far as value, well...it is a Mercedes Benz dealership. You get what you pay for.

POOR experience all the way around. Spent 2-3 days working with their nonchalant attitude, and…read moreclearly got the vibe they could care less to sell a car and make their clients happy, only to be bait & switched in the final hour. If you want an honest and pleasant car buying experience (which I is hard to come by in the auto industry unfortunately), please choose another dealer. Was extremely upfront in desiring a car they had on their lot I wanted to purchase (and make a quick decision on) and was even ready to make a multi hour trip to get it, shared more information that I needed to about another deal I had on the table in the spirit of transparency and ultimately received a promise of a price that was then reneged on in the final hour (due to a "mix up"), as well as extra padded costs added onto the final price. Untrustworthy all the way around. They'll charge you double what most dealers will charge you for a customer service/doc fee and then they'll charge you another $600 for an MBK package for a coating THEY chose to put on all of their cars which is non-negotiable (last time I checked, the buyer should have that option). They'll also avoid your request to break down the "taxes and fees section" to make it cumbersome to know what you're paying for what. In the end, I was ready to pay more money for a car with merely a different color scheme than a deal I already had on the table (and was ready to make a lengthy drive to get it) all for them to ultimately screw up the deal over $500. $500! They obviously care more about ego than selling cars. And oh, by the way this was all over a 2026 leftover! Honestly, I dodged a bullet, as I imagine I would've been met with more dishonesty once getting onsite. Do yourself a favor - don't deal with the immature and inexperienced salespeople here (they're a dime a dozen anyway) and find yourself someone with more experience from another dealer.