The staff is amazing. The hotel is clean, breakfast was the usual but ok…read more I requested and received a handicap accessible room to accommodate my mom. It was clean and had everything we needed. EXCEPT.... the shower know was broken. The front desk clerk worked on it and got the hot hot water on... but couldn't turn it off! Maintenance arrived and was able to turn it off but they needed a new know on Mother's day Sunday! We were I offered a room across the hall but it wasn't ADA. The only other ADA room was a king room and there are 3 of us. The manager, desk clerk and Maintenance guy worked to get the shower repaired and keep us in our room. My only complaint.... everything feels wet. The floors, the sofa, bed linens... damp. We'll stay here again!

So I chose this place over some of the other hotels in the area based on review's on different…read moreplatforms. I'm thoroughly disappointed. First walking in the door clearly states face masks must be worn. So we put ours on and go check in. The woman behind the counter wasn't wearing one. I guess staff isn't required to? So why not take the sign off the door that says it's required? Next she tells us rooms won't be cleaned every day because of covid. Ok. I don't get that unless they are so busy cleaning and disinfecting everywhere else. The lobby looks nice so I'm thinking to myself phew! Not a roach motel like I read about a lot of the other brands that I normally stay at in the area. We were there helping my son move, so we literally dropped our bags in room and left to take care of getting him settled in to his new place. We come back later exhausted. I ALWAYS check bedding for bugs before I lay down. When I pull the sheets back I find a lot of random hairs. Obviously not mine! I try to give benefit of the doubt. Maybe static coming from laundry but surely the sheets must be washed!? I brush them off. Later we find pieces of bacon on the floor. Turning on the light realize the couch is stained. I open the closet and there are pieces of a cookie dough chocolate bar!!! There was random toilet paper under the vanity in bathroom. We were too tired to find someone to clean the room, especially since they said you had to request it with a paper you have to fill out and give to front desk in advance. When we woke up we were leaving for the day and saw the cleaning lady. I asked if I could give her the paper or if I had to give it to front desk. I asked for full service. She looked at me like I was crazy knowing we just checked in. I said we need new linens and vacuum for sure. No need for towels. But it didn't even look like surfaces had been wiped down! She said I'll try to squeeze it in. Squeeze it in???? I made sure to Mark the sheets so I would know if they changed them or not. They partially did. The top sheet not the bottom of one. At this point we were checking out the next day and again just too tired for the hell I wanted to raise. The beds were also spring and not comfy. They look comfy but our backs were all messed up after. The breakfast was literally what the kids get for breakfast in school. All Pre packaged stuff like Pillsbury pancakes and frudels, cereal, oatmeal etc. Better than nothing I guess but no real healthy options. But for covid environment happy for prepackaged. Stayed at the Fairfield Inn for the last 2 days in town and had the best stay! Cleaning protocols way better! Room was immaculate! I will never stay at this Comfort ever again! I don't know that I'll ever stay with the brand ever again. So disappointed.

I didn't have too high of hopes for a Bay City hotel stay, but this Fairfield ended up being great…read more We only stayed one night because we were in town for an event, but the room was very clean, seemed fairly new, and the front desk staff was friendly and helpful. I didn't eat the breakfast, swim in the pool, use the gym, etc. but generally speaking as just a place to stay in the area, this hotel exceeded my expectations. Plus it's a Marriott for all the points hoarders out there. win/win

First off, the breakfast was about what I imagine to be served as prison food. The eggs and wonky…read moresausage were beyond bad. Now, I've never had prison food, but I used to eat a lot of school lunches so I have a fine appreciation for institutional food. This was just less than any of the many school cafeterias I've eaten in. Oh and then there's the reused printed paper in my room. The one soiled enough that I knew they neither replace it frequently nor appreciably care about hygiene or healthy stays. It's the one telling me that they aren't going to clean my room during my stay because they want to be "safe". Ha ha ha!!! I only take that as sarcastic humor based on the rest of my stay. What they actually meant to say was that they were not going to spend the money to clean the room, nor were they giving any discounts in this post pandemic world so that they can make more money off of me and their reduced staff. Obviously, not somewhere I'll be returning to.

Very friendly staff who sent a text shortly after checking in to make sure the room was okay. In…read morefact the room was super clean and the bed was amazingly comfortable. The breakfast was warm and tasty and they had somebody there to check on the breakfast to make sure everything was good. There's also a restaurant next door. The hotel also has a pokestop for those who like to play Pokemon Go!

Heidi was extra helpful in getting us booked to use the conference room at this Bay City Tx Hampton…read moreInn and suites. I was very impressed with the cleanliness and extra friendly staff!! I'll definitely be back!

I was traveling to Houston got extremely tired and decided to stop in El Campo for the night and…read morefound this gem. I wasn't expecting much, but I must say I'm extremely impressed. The rooms are freshly renovated, modern, clean, wi-fi available. The lady in the front office was extremely kind and accommodating. I highly recommend this place ! Thank you !

Nice owner, nice price for weekly rates, and surprisingly fancy rooms. When I first saw the place I…read morehad no expectations of nice rooms but the insides are modeled as nicely as big name brand hotels. Thanks a lot again!

It's a pretty basic park. No pool or stuff like that but when your working an outage you dont have…read moretime for that anyway. I'm happy with the grass being mowed. Having room for 2 vehicles is a great plus since we work different hours so we have to have separate cars. Gordon is always helpful and friendly and has always taken care of us. We will always come back here for outages

Nice quiet clean place...manager was very friendly...we enjoyed our stay and will be returning.read more