I am not a new Stanley Steemer customer, but this was my first booking while living in this area…read more This Troy Ohio location exceeded my expectations - and my expectations were high based on previous work from other SS locations. The only, and I mean only area I would recommend improvement is their booking application. Even if you book online, you must call to change the appointment. Each franchise, I'm sure, has zero control over how the website works and integrates to them locally - so this is really scraping for a criticism. I gave them 5 starts for good reason - great value, outstanding service, and great results. I booked a carpet cleaning for 4 bedrooms on the app; which is very easy to use and understand the cost - I chose "deodorize" for the room where there is a pet and standard cleaning for all 4 rooms. A great value at a little over $50/room on average - and the appointment took about an hour or so. ($169/4 rooms plus $25 for 1 room plus 7% sales tax) Great results and the technician did a great job communicating during the walk-through and performed exceptionally well. I highly recommend Stanley Steemer and will be booking them again. Tips: 1) select a service day when you have some flexibility. You will be given a "day of" appointment and booked for morning or afternoon the day prior. The team will call you when they are heading to your location (10-15 minutes notice in my case). You will not want to be hosting an event or party that same evening - if cleaning to prepare for a function at your home, book at least 3 days beforehand. I would suggest the week prior. 2) clear the path to the rooms you plan to have serviced. The technician will need to connect to your water line. There was zero mess from the hose extending from my front door, down 30' of hallway to the bedrooms. 3) in the rooms, clear as much of the floor area as possible - it's alright to let furniture remain, but I do not recommend moving the furniture for the cleaning during the application and also would suggest you not put furniture back in place or move any furniture onto treated areas for 1-2 days after the appointment. 3) immediately upon completion, your carpeting will still be a bit damp - walking on it is fine, but I'd suggest removing shoes and socks and allow cleaned areas to air dry and if you selected the "deodorize" treatment, plan to let the room air dry for 1-2 days without any fans or other air movement. The rooms which were only cleaned dried quickly - within 5-6 hours 80% dry, and nearly 100% dry by the next morning. 4) if you have pets - secure them during the appointment. Your access to the home will need to remain open a bit to allow the equipment to continue from your water source to the locations being cleaned. We put our cat in her tent when we got the "I'll be there in 10 minutes" phone call.

From the owner: Stanley Steemer proudly provides professional cleaning services in Troy, OH and surrounding…read morecommunities. Since our start in 1947, Stanley Steemer has served homes and businesses across the nation, trusted by generations to clean your carpet, upholstery, air ducts, hardwood, tile and grout, area rugs, and more. Stanley Steemer technicians are professionally trained and certified to deep clean your space using powerful, proprietary equipment, our proven and reliable process, and family-safe cleaning solutions. Best of all, we make it easy to schedule a cleaning with our online instant quote tool and 24/7 availability. Call or visit our website to book your cleaning with Stanley Steemer today!

I just couldn't let the day end without giving a couple of guys a HUGE thank you for a job well…read moredone! Kevin and Anthony never disappoint... they called ahead, arrived on time, and were eager to complete the task at hand. I have had the pleasure of working with these fine men before and I am always impressed with their work ethic, honesty and the desire to do a good job. Thank you Maven Air Care!

Working with Maven Air Care was an experience, from the beginning with excellent communication…read morethroughout the process.The team was on time. Displayed professionalism.I received photos; although I must confess that I am unsure, about what to focus on.The service steps were clearly explained.However I felt that the follow up communication could have provided brief information. Most people are curious, about understanding the process (which I found reasonable). They also inquire about the condition of their ductwork to address any odor and allergy concerns identified during the inspection results presentation. The extent of improvement, in dealing with issues remains uncertain; however I can confirm that the service was indeed carried out.

Georgi performed excellent work. He called me to let me know when he would arrive. He reviewed the…read morescope of the work with me. He was quick and thorough in his work and explained everything that he did to me. Additionally, he cleaned up well and told me what to expect to see in my ducts over the next week or so.

From the owner: Since 2013, Lowe's Air Duct Cleaning has been providing air duct and dryer vent cleaning throughout…read moreSan Jose, Santa Clara, Alviso, CA, and the surrounding areas. Our services improve air quality, remove safety hazards, and keep your ductwork and vents free of obstructions. Each of our professional techs follows the same process and protocols, such as providing camera results, always cleaning up after the job, and following the National Air Duct Cleaners Association (NADCA) standards. We provide flat-rate pricing packages, have a 100% money back guarantee policy, and never include hidden fees. Ensure that your home is the healthy environment you want it to be and contact us today.

We called OUTSTANDING HEATING & COOLING and got a quote from them after receiving a mind-blowing…read morequote from the company who had maintained our last HVAC system for nearly 16 years. Not only did Outstanding Heating & Cooling give us a better quote, but they did everything right. They set up an appointment right away, showed up promptly, answered all questions and concerns, installed the system in a timely manner, cleaned up after themselves, and did follow up calls to make sure everything was running smoothly. We couldn't be happier with OUTSTANDING HEATING & COOLING and our new efficient HVAC system. Thanks to Eddie Bennett for getting us set up with this new Bryant system and to the installers.

This Co is now owned by A1 Mechanical. The tech arrived as scheduled and was knowledgeable. He…read morediagnosed the issue and determined that the outside AC unit needed replacement due to age and R22. He said that sales would contact me and provide a quote. It is now 1 week later and I not heard from anyone at A1. I have already had another HVAC company install a new system. A1s business must be so good that they can afford to ignore new system sales.

This review is for the D Finest Air Duct Cleaning branch that was SUPPOSE to service my town just…read morenorth of Boston, MA. I had a very similar experience to Megan K's. I scheduled this company to come to my house and two of my neighbors' houses on my one day off. They gave me a window of "2 pm to 5 pm". They never called during that window, and when I called them at 5:30, they told me that the technician cut his hand and had to go to the hospital. When I asked why I wasn't called and informed of that, the office woman said "We couldn't reach him until just now". I rescheduled and requested that I be the first appointment in the morning, and was told "we have a window of between 9 am and 11 am". I pointed out that if I was the first appointment in the morning, I expected the technician to be there AT 9 a.m.! The office woman said "It doesn't work that way. When you make an appointment with the cable or phone company, they give you a window, don't they?" Exasperated, I said, "NO! Not when I am the FIRST appointment of the day!!!" She said they would do their best to be there at 9 a.m. Unfortunately, I had to reschedule again, and got another "2 p.m. to 5 p.m. window". At 7 p.m, the tech called and said he'd be there within the hour. At 8 .m., I called the office and got no answer. AT 9 p.m (!!!!) a nice, and apologetic tech pulled in and said he was given my appointment when the other tech "got tired and went home" !!!! The nice tech could not find my air intake vents, so he didn't clean my air ducts. He gave me his name and cell phone number, and told me to find out where the intake vents were and then to call HIM. I found out where the vents were (they were the ones I showed him and he said they weren't the ones) and called him and left 3 messages. No answer. I called the office today to reschedule through them. The office woman (different one now) asked for my zip code, and when I told her, said, "uh ... let me put you on hold for a second". She came back and told me that they no longer service my area. When I asked when that happened, she said, "Um, about 4 days ago." I called Groupon, told them the bottom line, plus my opinon about this company and they returned the price of the Groupon to me. This is a very poorly run operation! Avoid it entirely.

BEWARE OF THIS BUSINESS! If you value your time at all, do NOT attempt to do business with D Finest…read moreAir Duct Cleaning based out of Conn. I purchased a groupon for Duct cleaning by this company back in July, and immediately called to schedule an appt. That first appointment, they called AFTER the window of time during which they were scheduled to arrive to report that the truck was having technical difficulties and they would need to reschedule me. Fine, we did. This happened TWO MORE TIMES. It is now mid-October, and moments ago I received my FOURTH phone call rescheduling my cleaning. Of course, having learned from the past I had called one hour into the two hour window to report that the technicians had not arrived and wishing to confirm that they would indeed be coming to my house and that there were no technical difficulties. I was assured there would be no problem and that the technicians would arrive in the next hour. Instead, 35 minutes AFTER the end of my appt. time my phone rang. I couldn't believe it. I told the caller that this was the 4th time this was happening and that it was simply unbelievable that a company could operate with such unreliable equipment. He put me on hold and came back to tell me that the technician was having "serious family problems." Well, I'm very sorry if they indeed are, but it sounds an awful lot like, "My grandma died, uh, again..." And if this was indeed the case, why wasn't I told when I called to confirm? "Mix up." And are you able to call the service provider directly to confirm they are coming? "Yes" Why didn't they do that when I asked them to? "Mix up." Unbelievable. I'm not sure if I'm getting this run-around because I purchased their service at a discount through groupon or if they treat all of their customers with such disregard, but it doesn't reflect well on them either way. You are warned. If you are looking for a company to treat you, and your time, with a modicum of respect, look elsewhere.

The guys were really nice . Yes I feel it was rushed but they offered to come back out a 3rd time…read moreto do it right and that's appreciated. Make sure to talk to them and explain in detail what you expect and they will get the job done one way or another.

Called Steam Brite on Saturday after my dog got skunked to see if they could knock out the residual…read moreodor in family room. They got me in fast and arrived on Monday morning. They made recommendations on the treatment and were very professional and pleasant. Outstanding service, outstanding attitude and well worth the price. They have my business for any future carpet cleaning needs

After 7 repair visits our heat pump is working. They had to…read morereplace the compressor. No word on if warranty restarts with replacement compressor, When I asked- tech said to call the office and find out. I am concerned problem will return with the cold weather- that is when problem started. I would have thought someone from customer service would have followed up with us- " sorry about all these issues- here is a free extended warranty" or something... No such luck

New system, First time i needed the air-conditioner and it doesnt work! Now we cant run the heat or…read moreair conditioner until its fixed. Waiting until its convenient for them because we are told they have to get the part, then they got it. Now they ordered it. Its ridiculous! Oh, and dont forget you have to pay them to come fix it. Say what??

Friendly and fast! Easy to schedule, and timely appointments. Clean job site left behind.read more

The problem turned out to have been caused by a recent outside paint job of my house. Karl had…read morequickly discovered that the outside dryer vent had been painted over. He managed to open up the vent and I haven't had an issue ever since. It was money well spent.

I called them on Saturday and the inspection was complete on Monday. Very through inspection and…read moresound some issues.

Tom came to my house and conducted an inspection of the flow of the air in our house. Gave us some…read moreinteresting advises, answered all our questions and did not try to sell us any other service. Tom was very professional and we are very pleased with his visit. The price of his service was very reasonable considering that he spent 2 hours with us.