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    5.0 (1 review)
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    10 years ago

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    Phoenix Home Care & Hospice

    Phoenix Home Care & Hospice

    2.1(9 reviews)
    0.7 mi

    office experience is absolutely aweful, they don't deserve any stars, they lie about what they are…read moregoing to do, but don't do it, then try getting them to return your calls, doesn't happen. Communication is key and they have none

    Type of care - Average (hospice care... medication mgmt,…read morenurse visits 2/wk bath aid 2x a week Care Quality - Average - Im the one caring for my spouse the majority of the time, hospice just gets meds for my to administer that helps better with the symptoms. Office Experience below average.... -They are swamped, there are a few who answer the phone at the main number who aren't very friendly or caring acting. They sound exhausted from answering the phone. The company is understaffed, some of the people who answer their main number are very unprofessional, some are good but even one person with an attitude in a hospice company should not be tolerated. Id try a different company if I were you. Hospice tells me what meds to use and why and I administer them, . For my spouses' case (some patients may be different). Palliative care teams at Via Christi say consult the social worker? Why? Is the social worker going to help me turn my spouse to change him? Cut the B.S. One of my B.A.s is in Psy. It doesn't take a Psy major to see through the B.S. and gaslighting. My bath aid has an attitude a mile long, she is pushy and bossy and got angry with me because I used so many gloves cleaning up my spouses diarrhea.. I'd try another company if I were you. From day one I didn't get a good feeling as the main in take director nurse seemed very unfriendly. Usually the nurses who come out are very good, but just a few other personalities make it a bad experience.. My mother and brother in law had a different company that I was used to being around that was like night and day with this company. I'm definitely looking at other companies now especially the one my mother used.

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    Home Instead - homehealthcare - Updated May 2026

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