I have never been so disappointed in a home health care business as I am with Guardian. Both of my…read moreparents rely on their morning bathing needs from their CNA. When she doesn't show up, they're not bathed or dressed. They like this health care worker...when she's there, but neither she nor Guardian calls to let them know she will not be coming. No replacement ever comes! I come to my parents home at least five days a week, but I have mental health issues, and my time coming fluctuates. I would think twice before hiring this company to care for your love ones.

There is no star option to pick, and I am giving one star for the Speech therapist, otherwise they…read moredon't deserve any ratings. As an RN with many years of experience, now being on this side as a receiver of care, I won't recommend them to anyone.

I had a problem with my CPAP, and everyone at this location was very understanding, friendly, and…read moretruly went above and beyond to address my issue. The entire staff is professional, compassionate, and dedicated to helping their patients. While my CPAP was being diagnosed for problems, they provided me with a free loaner CPAP so my sleep would not be affected. When the repair company was unable to fix my original device, they replaced it at no cost to me. I am very grateful to the staff at this location. They are excellent, caring, and provide outstanding service.

Sherman, Texas Location: Healthline Medical / AdaptHealth…read moreand RoyalStar LLC, are frauds! Back Story: I signed up and began using their services in March 2024. Our agreement and written contract stated they will debit my bank account twice a month, once for the CPAP machine rental (approx $150) and once for CPAP machine supplies (approx $39). In July 2024, they debited my account for the monthly CPAP machine and supplies amount and an additional amount of $167. When I called and emailed them no one could tell me why. I was never given a reason and never refunded my money. Then, in November 2024, they withheld $49 on Nov. 15th, $39 on Nov. 23rd, $156 on Nov. 25th, $39 again on Nov. 25th, and $39 a fourth time on Nov. 30th. Then December 2024 comes and they withheld $70 on Dec. 9th, $49 on Dec. 13th. Neither one of these payment amounts were in my written contract so I filed a written complaint to the Texas Health and Human Services, as well as the company directly. Texas HHS Department has requested additional information which I will be forwarding this week, and I received no response from the company directly. No surprise there!!! I eventually had to report a fraud claim to my bank who stopped any future payments and flagged Healthine / Adapthealth RoyalStar LLC as fraudulent business practices. I am currently in the middle of filing a fraudulent claim letter to my insurance provider BCBS advising of Healthline / Adapthealth's breach of contract agreement and they may want to terminate any future contracts with them. Hope this keeps any future victims from failing into the corrupted business.

If you haven't moved over to Breath of Life you should!…read more Lisa gives the most awesome customer service. She took the time to explain everything to me and made sure all my questions were answered. I am so happy that they will be providing all my medical supplies. At least give Breath of Life a try you will be glad you did! Very satisfied customer!

I want to say the best in home service employee is CARL! This man is so kind, helpful and…read moreempathetic. No problem with any other in home service person either. Hats off to you too Lisa! So far excellent service. Barbara Kosloski

I was very pleased with the service offered by Gerald Jones and recommend him for wheelchair…read moretransport.