Well, I decided to take the support of HISC as I had undergone ACL(knee ligament) reconstruction surgery. It was hard for me to even walk without a support of crutches or a walker and I had to go for a professional support. After I did great amount of research on internet and with few references I came across HISC. Trust me my decision of choosing HSIC was right as I got the best assistance from all the caregivers and service coordinators especially 'Aliyah De Barros', a big shout out to her!! I was provided caregivers of my choice who could cook the kind of food I wanted to eat, who could help me with household work an be a great companion throughout. I roughly took support for a month and I did request at times to make certain changes in very short notice due to my other appointments. I was happily provided support by Aliyah. She has been the best so are others from HISC. I would highly recommend friends who are seeking professional caregiver support with the touch of friendly companionship to simply call HSIC. Although I am too young to be called a senior person, I was provided care with the best of affection and care I could ever ask for. read more

It is difficult for me to articulate the appreciation I have for Home Instead Senior Care Mississauga. Trying to understand our mom's dementia and navigating through the health care system for the best care for both her health and happiness was difficult. We found Home Instead through one of several recommendations given to us from our local Alzheimer's Society Chapter. Our experience has been excellent! From our mom's Staff Coordinator through to her Personal Caregivers, we have been very happy. It is clear that her caregivers are chosen with our mom's needs and personality in mind. She is so obviously cared for with safety, kindness and dignity by staff trained to understand the complex needs of persons with Dementia and or Alzheimer's Disease. I'm also impressed with Home Instead's response time. Any questions or concerns we've had have been addressed immediately. It has given me peace of mind knowing that the capable and kind staff in both the Home Instead Mississauga office and the amazing caregivers with my mom every day are truly there for my mom. Colleen read more

Home Instead Mississauga has been a lifeline for our family! When we first contacted them, it was for help with my 97 year old Mom. We were in dire need of some down time and Paul Alavathil, as Scheduling Coordinator ( now Staff Coordinator) , provided simply outstanding service to ensure that Mom's needs were met. This was even more evident during a recent 9 week hospitalization when we needed around-the-clock care for her. Without exception, the caregivers were conscientious and caring and a reassuring presence for Mom when we couldn't be at her side. We had complete peace of mind, always confident that she would get the attention she needed. In addition, Paul's strengths are his recognition of the importance of clear communication as well as an outstanding ability to anticipate needs and plan accordingly. We would highly recommend Home Instead Mississauga for those in need of compassionate, competent eldercare! read more

Home Instead has provided us with reliable and compassionate care for 3 of our elderly family members over the past few years. We have wonderful caregivers for our mother right now and without this service my mother would not be able to stay in her home. We have called a few times (even on week-ends) for last minute unexpected care that my mother needed and they have always been able to get back to us right away and provide last minute caregiving for us. What really makes a difference for us is that we know our mother is being cared for and looked after and that is a welcomed relief. They are responsive to our calls and emails and have really listened and therefore provided wonderful care to the specific needs of our elderly family members. We are truly grateful and appreciative and we would not hesitate to recommend Home Instead to anyone looking for in home caregiving. Judith read more

When mom was diagnosed with vascular dementia, our family was at a loss as to what this encompassed, and how we would manage to provide our mom with the best care we could manage. After some incredibly insightful and helpful meetings with the local chapter of Alzheimer Society, we had some solid advice and direction. Ultimately, this lead us to the Mississauga Home Instead team. We cannot thank this amazing team enough! The excellent care mom received for the nearly seven years Home Instead was apart of her daily life was always reliable and exemplary. All the staff have been helpful, truly kind and respectful of both mom and our family, which is so important during a very challenging time. Thank you to all of the team at Home Instead. And to all of the wonderful caregivers who helped care for our mom with such skill, kindness and love, we are forever grateful. read more

Unfortunately, my 92 year old mother needed the assistance of a Senior Care company, fortunately we chose, on the referral of a Community Care Access employee, Home Instead. Susan Leung attended at the hospital to meet us and a beautiful relationship was forged right then and there. The ladies that looked after Mom were kind, caring, and always on time, early in fact, and never let us down. Paul Alavathil, the scheduling coordinator was not only quick to put "the ladies in place" but also anticipated our needs ahead of time and never said "sorry that's not possible with such short notice"! There was no time that we required assistance that it was not available to us. Home Instead is a shining example of a well run organization with the 'complete personal touch'. I would recommend them highly. read more

I am posting this review on behalf of my mom who is the primary caregiver for my dad. Dad has Parkinson's, dementia, and spinal stenosis. He has trouble with his balance and has often fallen. He needs help with everything. The services received from Home Instead has been a blessing. Our contact person at the office, Daniella Yepez, is always so helpful, professional, and efficient. We have had 2-3 different PSWs but by far the best one is Mary! Mary has the patience to play with my Dad his favourite game, Dominoes. And mom is able to run her errands with full confidence that Dad is being well looked after. Thank you Home Instead for the essential service that you provide. If only all support service agencies were as efficient and professional. read more

We have reached out to Home Instead for my father, and have received excellent care - especially from Genevieve and Daniela. Daniela helps coordinates my father's case. She is very patient and a great listener. She is very compassionate and soft spoken. I also shared how my mother needs more support as well and she said that she'll advocate for her. I really appreciate her support and kindness. Genevieve comes over to help my parents. My mother really adores her. She has been very kind to my mother as my father is bed ridden. Genevieve goes out of her way to be kind and supportive, she is an absolute jewel. We are grateful for their support! read more

I cannot say in words how much my family and I appreciate the help that home care has provided to us. Faith is one of the home care specialists (all the home care members are great) and she has been like a member of our family with the genuine care and concern that she demonstrates each and every time she comes to our home . Faith care gives for my wife but has also bonded well to my daughters which makes her like part of my family. Faith is very professional and innately honest, loving and caring , something that cannot be taught but comes natural. Thank you so very much for making a difficult period of our lives so much more bearable . read more

The contributions from Homeinstead caregiving, including the continued efforts to keep on top of the care industry has significantly impacted positively on our family life. It has definitely recharged me, helped me, as the primary caregiver to get back into my routine program and keep fit so in turn I could be a passionate caregiver to my family. My experience with all the staff has proved to be very professional, helpful and friendly; nothing was too much for the staff and no concern too small. The staff concerned was very punctual, very conscientious and very alert at all times. I miss her tremendously!! read more

It's all about fulfilling relationships! For Home Instead the mandate for caregivers is to 'Build Trust, Take the Lead, and Share Your heart', but these same qualities too are very much reflected in how Home Instead relates to its employees also. It has been my experience that because of the company's full commitment to delivering on these key components for a lasting and satisfying employee relationship, that it encourages me even more to serve clients with the same high degree of integrity, skill and warmth. read more

We have been and continue to be ever so pleased with the care & attentiveness Home Instead provides for our 94 year old Mother and ourselves in turn. Your care allows Mom to stay in her own home enjoying her well earned comforts. Home Instead has been there for us and we know that Mom is in good caring hands. We have highly recommended Home Instead's services to surrounding, senior neighbours assured in our firsthand experience. Thank you Home Instead. Ours and Mom's lives are easier with your care. read more

Home Instead has provided us with service that has been flexible to the needs of our loved one with dementia. The caregivers have been knowledgeable, kind and it has been reassuring to know that our mom is with staff that care for her hygiene, keep her mind occupied and gently provide her with reassurance and companionship on a consistent basis. I think the people that work in this field have a special ability to be in tune to the needs of seniors and for that I am very appreciative. Tricia read more

My husband and I are extremely pleased with the care for my mother-in-law from Home Instead. The schedulers are understanding, patient, and very caring. The caregiver's are kind, helpful and tries to meet all of my mother-in-law's needs. Our day would be very stressful without the help of Home Instead. Thank you for all you've done for us. read more

Home Instead was there for us when we needed them most. They were attentive, friendly and supportive. Even when we didn't give much notice, they delivered every time. I would recommend their services to anyone in need of an extra hand, extra eye or extra friend. read more

We've been using a caregiver from Home Instead for a few months now. The caregiver is amazing and we completely trust her care. The administrative staff have been very attentive also. read more