I got severely sunburned from taking an antibiotic and these folks let me stay indoors when I…read morereally needed it. They get a coupon for renovations and repairs. Just call. You all have my number.

Loving, kind staff. All very sweet. Took great care of my father in law in the short time he was…read morethere.

We have nothing but praise about our experience at the Circle of Life facility in Springdale! My…read morefather spent the last days of his life there. The experience was very positive and far exceeded our expectations! The beautiful facility was very clean, spacious, and peaceful. Every staff member we encountered was kind, compassionate, and competent. They were excellent at communicating medical information and expectations to the family.

My brother was in hospice and for a period stayed at the Circle of Life in Springdale. I cannot…read morepraise this company enough! Everyone went out of their way to make sure he was happy and comfortable! Im in San Diego so it made me happy that he was in good hands. We came for a visit and it was so beautiful and peaceful! This is the place you would want a loved one to be that is terminal. The nurses, doctors, social workers, and staff are amazing good people!

every staff member is absolutely wonderful. The most caring nurses cnas and support staff.read more

I would say this is the most popular hospice in the area. The employees in the office, nursing…read morestaff, and the director are great. They have a really good vibe about them all the time. You can call them for anything, even if you don't use their service yet and they are very helpful and resourceful. You won't regret using GSH for your loved one. -- NH Admin

I have had nothing but great experiences with Compassus as a NH admin. I will continue to recommend…read morethem to families until otherwise. The marketers for this company really care about show up almost weekly to check on their patients and see if we need anything. Great company with good vibes.

Amazing Hospice genuinely care about patients and families corporate but small town hospitality…read morefeel...great nurses, Chaplain, Social Worker, aides, and Executive Director

They are lovely people...until they aren't. I had been using their services to care for my mother…read morewith dementia. When I signed up with them I was told they have no problem working with moms primary doctor, etc. However, they did not work with her doctor. When there was a question they couldn't/wouldn't answer or a concern they couldn't/wouldn't address with me I would have to go to my mother's primary for the answer/info. They were never "comfortable or compliant" with her primary doc's findings/advice. Especially when it came to meds. Also, when my mom had a stroke while we were in the park, of course my knee-jerk reaction is to call 911. I did, long story short they abandoned me in my time of need. No returned ph calls fr anyone. The following Mon I was called by their social worker telling me I did an unforgiveable no-no by taking my mom to ER & they dropped me just like that. NO ONE EVER TOLD ME THAT! I was told they would work with her outside providers! Their motto is "Compassionate guardians of comfort and dignity"...They were none of this to my mother & me!

Lovely people doing their best to help their families. Helen is so helpful and caring!read more

These people took care of my husband and me too so well. They met with me in the hospital to…read morediscuss the situation and then followed up with the most patient care and understanding and patience I have seen in the healthcare industry ever. They went above and beyond in everything they did for us throughout the hospice care they gave my his husband in his final days. Thank you. These people are special.

I had never been to this facility until recently when a friend of mine was dying…read more All of my preconceived ideas about hospice were wrong. I had visions of harried uncaring staff and patients crying in pain in a stark nursing home atmosphere. From the time I walked in the doors I felt an intense sensation of peace and tranquility. The lobby with a water feature gently splashing, cushioned benches and private tables where people quietly gathered outside the patient rooms was very inviting. On entering my friend's room, I found her resting comfortably with family at her bedside. There was a kitchenette and counter space for their use and a lovely glass door that opened to an outside garden area. This beautiful room despite its homey appearance held features of any modern hospital. It was perfect! The nursing staff came and went quietly and efficiently, answering questions, turning and ensuring my friend's comfort. In the past, I had always told people that if I had a terminal illness that I would want them to take me home to die. Not anymore. This place is where Id want to come to say my good-byes.

I want preface this with this is not a complaint about the nurses, save for Misty (more on that…read morelater), because they were great! Especially Mandy (who left to free up time for grand babies) and Charlotte! The way those two care about and advocate for their patients is unmatched! Thank you, ladies! Let's talk management. In my experience, that's typically where problems start before they roll downhill. SCHEDULING: You might see the same couple nurses quite often, but not always. They'll just up and spring a new one on you. From what I understand, the vast majority of their patients have some sort of ongoing wound issue, whether wound vac related or otherwise. Wouldn't best practice be to keep the same eyes on those wounds week after week? Also, don't go having any sort of plans on the days they're coming. What's with not having some sort of set schedule? I can understand that this would be subject to change, but that's more understandable than always calling the evening before to set up a time. SUPPLY REQUISITION: I can understand that it takes time for insurance to be sorted out in the beginning. Providing necessary supplies, that nurses are asking their patients about at visits, seems pretty basic. Instead, they attempt to order supplies just to have them denied, even after your insurance is squared away. Solution? Attempt to order the supplies again... and again... without addressing the reason(s) for the denial. (I was actually able to confirm this with someone at their office.) The one time they offered to provide supplies they couldn't acquire, I was told, "We eat that cost." That's odd. I know how overhead works. Further, I have no sympathy for not addressing the denials mentioned above. Miss me with that. DOCUMENTATION: I can say for certain that at least on one occasion the nurse actually told me she was entering my blood sugar incorrectly to avoid calling my doctor. (It was 150ish that morning, entered as 130.) How often did that happen and I don't know about it? Does management care? Finally, MISTY: I didn't meet with a her but a few times, but my experience was certainly less than stellar. She comes across as what I call a "company man." Someone is more concerned about the company meeting it's goals rather than what's best for the patients. I actually have things to do during the day, so when I'm given a time window of half an hour, that's fine. Misty gave me an hour window, 10-11, but didn't arrive until 11:45. No acknowledgement or apology. The last time she was here she just seemed to be in a hurry to discharge me from services, yet just this past Friday, when I was in her schedule and she'd be doing just that, crickets. While I'm very grateful to have had their services for my wound vac, I'm over the DOCTOR ORDERED care I've received since the wound vac came off. I get the impression it's seen as an inconvenience rather than something Dr. Forbes deemed necessary. I sincerely worry about older patients who may not be able to advocate for themselves. The fact that this company is named Integrity, but lacks it is cause for concern. I understand they were acquired by another company, and maybe some of this lands at their feet, but definitely not all. So much of this is on a local level where public trust should be paramount.

Wonderful agency! Very professional. You can tell they truly care about their clients. Would highly…read morerecommend.