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    Best Western Joliet Inn & Suites - Exterior

    Best Western Joliet Inn & Suites

    (34 reviews)

    $$

    Stayed at Best Western Joliet Inn & Suites recently and overall I'd say it's a decent budget stay…read moreif you're not expecting luxury. The lobby is actually pretty cozy when you walk in and they have a separate breakfast room with a daily menu posted for guests. I personally didn't try the breakfast during my stay, but it was a nice touch. They also have a pool, laundry machines available ($2 each, quarter style), products available for purchase in the laundry area, a snack/drink machine, and an ice maker. No fitness center though, so keep that in mind if that matters to you. There is also a $100 deposit required. One thing I do think people should know beforehand: the hotel uses well water. Some people may not care, but I definitely noticed it, especially in the shower and sink water. If you're a Diamond Select Rewards member they give you complimentary bottled water, which I appreciated. Staff was pleasant enough -- no issues, but nothing super memorable either lol. One thing I did find odd was the strict "no outside guests" rule. Parking is in the back and there's PLENTY of it, which was nice. My room itself was clean and the furniture wasn't in bad shape at all. Room came with a microwave, refrigerator, work desk, and a decent-sized 55" TV. Now for the downsides: the walls are EXTREMELY thin and there's a huge gap under the room doors, so you hear EVERYTHING. If you're a light sleeper, I honestly would not recommend staying here because it was busy and noisy even during the week. The bathtub is also very small, definitely not ideal if you enjoy soaking, and the shower curtain looked like it had seen better days. The towels were also pretty small and cheap feeling. Overall though, if you're in town on a budget, don't plan on spending a ton of time in the room, and just need somewhere convenient to stay, it gets the job done. Plus it's not far from the casino and several food spots.

    I rarely leave negative reviews, but my recent stay at Best Western, 4380 Enterprise Dr., Joliet,…read moredeserves one. I stayed 4 nights (close to $600) and had to extend my room for one more night due to an evening flight. I rebooked online and was hit with an unexpected $30 charge. When I asked for an explanation, the manager, Roy Patel, could not provide any written policy to justify the fee. I don't mind paying for good service, but this felt like unnecessary penny-pinching. Customer service was unhelpful and dismissive. For a brand that prides itself on hospitality, this was disappointing. Our company books hotels regularly for multiple road crews and spends thousands weekly. After this experience, we'll be taking our business elsewhere and advising our network to do the same. Transparency and customer service matter--sadly, this location failed on both.

    Holiday Inn Express & Suites Romeoville - Joliet North - Delicious breakfast to get us on our way

    Holiday Inn Express & Suites Romeoville - Joliet North

    (9 reviews)

    Checked in to the holiday inn excited for our weekend trip to Chicago. The lobby area is style of…read morebusiness modern but the motif works. Fully stocked snack station. Pleasant staff. Amenities include a gym, pool, and spa. Our room was very clean, spacious and warm!!! It's freezing in Chicago lol. Bed is super comfy!! The cable package left much to be desired; unless you're super into pbs documentaries and bbc lol. Otherwise, they definitely can do better

    We booked 2 rooms to take the kids swimming after spending this past Christmas at my sister's…read morenearby. I was fooled by most of the great reviews because this hotel's pool was the slimiest & scumiest pool I've ever encountered, and the hot tub was even worse! And this is that the pool room was creepily dark from literally more bulbs being burned out than being on in there. The upkeep at this hotel is so bad they can't even be bothered to change light bulbs?? We also asked the front desk guy for more towels (after going back & forth to search for him twice as he was nowhere to be found) because there wasn't enough, and he said he hadn't had a chance to do a load yet.. Isn't that part of the job, to ensure there's always some for guests? We checked in with this same guy at 4pm that day, and then asked for the towels around 10pm, so 6 hours later, he still never got around to do a load? The next morning we were checking out, there was a hand written sign by the pool stating that it was closed for cleaning, so at least another guest/s or staff finally must've noticed how scummy & gross the pool & hot tub were (we hadn't complained about that, but I did ask the front desk guy why it was so creepily dark in there the night before.) On the positive and fair notes: Besides all of that, everything else was ok and the breakfast wasn't so bad. Would I book there again, probably not.

    Home 2 - hotels - Updated May 2026

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